Orange Plumbing

Devin V.

They're amazing! They showed up the same day my tenants had a small flood in a house we just purchased. Our realtor recommended them. Chris is a diagnostic genius; he won't leave until he finds the problem and corrects it. Super friendly, polite, helpful, skilled - the best! Thank you!

John R.

When I think customer service, it isn't orange plumbing. Had to have water valves replaced, made an appointment a week in advance for 8am but the plumber didn't show up til 10:52am. In the mean time I had to turn guests away. Hope not to need them at all in the future. The office manager not friendly at all, disappointed in how I/my business was handled. To add the icing on the cake plumber shows up & without the tools he needs!!!!

Ashley L.

Would not recommend this company what so ever. They don't care about their employees who work there. Dawn, the manger will screw with you so badly and make you want to quit by cutting your hours drastically.

Karl ..

The receptionist was super rude every single time I talked on the phone with her. She has an attitude even before I speak. I was told several times by two different people that the work of one person is $125 an hour (and $185 for two), but the receptionist was telling me I would be charged $135 an hour based off of the notes off the plumber, plus parts. She wouldn't let me talk to me the other people who told me a lower number, only the plumber himself. I confirmed several times with another woman before I did the job that it's $125 an hour and even wrote it down. I also didn't get many details on the thousand dollar job that was done for replacing a pipe. I wanted a breakdown, and I had to pry for even a couple bits of information. I was in between 2 and 3 stars, because in the end, (after asking), the job did get done, and in 6 hours instead of the quoted 8+, so I definitely appreciate that. However, I don't know who's running this place but I've had great experiences with many other companies, and it's disappointing that customer service is so unprofessional and they can't get their hourly charge straight.

Alexandra M.

A neighbor had referred me to Orange Plumbing and they now have customers for life. We bought two new Toto toilets from them on Tuesday and Chris came and installed them this morning. Quick, efficient, personable and cleaned up everything totally. Highly recommend them.

Kristin B.

In 2021 I had several things replaced two toilets, two vanities, a kitchen sink, and a hot water heater. Needless to say, I spent a lot of money on one plumbing company. They failed, however, due to change one of the shut off valves, which I supplied for them And was laying right there. The technician also did not caulk the base of the toilet. They refused to come back and replace the one that was leaking. As a result, I had very high water bills and got a letter from the city about my high water consumption. Shortly after their mistake, I was injured and resulted in 80% blindness for 18 months. Please note that I called them immediately after and had an appointment scheduled. However, my injury occurred and I had to cancel. When I regained my vision, I called them to resume the process of them, returning to fix the one shut off valve I told them it could be at their convenience when they were in the area, they refused stating it was too long even though they acknowledged that I had called immediately after this is just downright fraudulent and neglectful do not use Orange plumbing ever unless you love paying very high water bills and literally throwing money right down the toilet. These were brand new toilets special ordered from Lowe's. They were working with brand, new fixtures and toilets.

Greg W.

Highly recommend! Won't ever call anyone but them again. Called other plumbing company, that have used for decades, & they couldn't make it out to help with overflowing toilet at elderly dads house. Called Orange Plumbing, Chris coordinated to arrive when nursing aide able to open door, arrived promptly and repaired quickly. I coordinate all my dads house repairs long distance & was extremely impressed with the woman that answered the office phone & Chris who repaired the toilet. Actually gives you faith that there are fair, honest people / businesses out there.

LeAnn S.

I am so pleased with the customer service I received, starting with Jen, who took my call. She explained the process and several options. She was extremely helpful in getting a tech to our home. Our tech, Adam, was courteous and professional. He explained everything he was doing as he worked on the problem. I highly recommend Orange Plumbing. Excellent customer service!

Ryan M.

Same day service when all of my drains were backed up. They quickly got to work and is less than 1 hour all of my drains were opened. Furthermore the cost was very reasonable. I will use them in the future.

Joe S.

I needed three things done: new valve cartridges in bathroom faucets, drain stopper reattached, and a new shower assembly installed. The shower was installed but couldn't replace cartridges because didn't have parts and tried to leave without reattaching the drain plug. Now I find that the second drain plug doesn't work because I suspect they used parts from there. Then when I wanted to pay by check they needed my driver's license number even though I had written checks to this company before. I will never call these people again and I recommend you don't either!