One Step Plumbing

Betial A.

I called One Step Plumbing on a Sunday night because my kitchen sink wouldn't stop running and my landlord couldn't send someone out until the following day. The person who answered the phone was extremely polite and helpful. He assisted me with finding a temporary solution to the problem so that it's no longer an emergency. He could have easily come out to do the job and charged me an excessive amount of money as it was after business hours. However, he was kind enough to just guide me through the process of turning off the valve. Now I can just wait for my landlord to take care of the problem.

Montgomery S.

He came within an hour on a Sunday when we had water dripping from our basement ceiling. He was careful and patient. He tracked down the problem and stopped the leak. He returned the next day and finished the job. I will call on him again when I have plumbing problems. He is polite and low key.

Virginia O.

I called this place, the answered hello, I said is this One Step Plumbing, he says yes, but not available until tomorrow. I said thank you and hung up. I will never call him again. No business communication skills at all.

Andres B.

Leonard came to my rescue yesterday night, almost 6pm and getting dark, as my patio drain was clogged and not draining.

He was extremely polite, straightforward and helpful. He told me upfont how much it would be and got to work quickly.

My drain seems to be in need of deeper repairs, his pressure tool broke as the line seems to be completely backed up and in need of complete overhaul when the weather subsides.

Overall a great experience and I recommend One Step and Leonard.

Jimmy P.

At first encounter, the man from One Step may seem a bit rough around the edges, but after few minutes discussing my plumbing issues with him, I could tell he was very experienced.

Overall, One Step did a great job fixing and replacing, and without an issue, an underground gas pipe. I'm really grateful to One Step plumbing for getting the job done! I would definitely use One Step again for any plumbing related issues!

Edwig L.

Haven't used him yet but Very helpful guy. Leanard took a look at an old bathtub that needed reglazing & he made an honest recommendation. I'll surely use him for his plumbing services.

Martin O.

Leonard was responsive and very helpful I'm replacing our sub pump that was out if commission due to feminine napkins. A real nasty job. Very affordable . Thanks Martin

Julian S.

Our bathtub was filled to the brim with water from our upstairs neighbors shower, we tried getting a hold of our landlord for days with no response. We called One Step Plumbing on a Saturday and Leonard got back to me within a few minutes. He estimated that he'd be over within an hour and showed up a little before. He was quick and professional and also very kind. He fixed the problem and was done within 30 min or so. I would definitely suggest One Step Plumbing, they are quick and efficient and relatively low priced.

-nic

Baruch Z.

I'd have given him 5 stars but the rumor is that Yelp doesn't show 5 stars unless the reviewee pays, so consider this a 5 star review.

Leonard is a skilled, amiable, professional. Leonard came when he said he would, did the job well, and charged exactly what he said he would. It's great to know of a good plumber!

Ben C.

Leonard was available when no one else was, but took advantage of the fact that we were in a confused and stressful situation. He replaced a leaky gas valve, and hooked up a dryer and a stove. After the work was done, he charged by the hour and included his time going to pick up parts (twice) which I suspect also included a break or another job because he was gone for hours. But then he charged us for those hours. Oh, and to top it off he made a pass at my girlfriend. He seems like a nice guy at first and is pleasant enough to talk with, but is ultimately not trustworthy or fair.