One Call Plumbing

Ramiro J M.

We live in SW Austin and needed our old gas water heater replaced that was over 20 years old!

We went through six plumbing companies for bids and two of them wanted to skip city regulations to save us money but this option is a huge mistake short and long term after doing my research.

Home Fires, Co2 poisoning and busted water pipes have caused lost of life and properties over the years. The City of Austin has added these home regulations over the years for the purpose of saving lives and properties.

We contacted One Call Plumbing and they came to give us a bid. Mr Tony Martinez did not take short cuts to safety and made a signed bid of over a thousand of dollars less than the highest bidder. The others were slightly over priced but were eliminated because of attitude and not too specific on their bids.

One Call Plumbing owner Tony and his son Jonathan were courteous, professional and knowledgeable in their craft. The quality of work and safety precautions were exemplary and their water heater removal and safety installation price were Fantastico! Tony is an Austin Living Plumber Legend.

S. G.

I needed two commodes installed quickly and called One Call Plumbing. I hit the jackpot! Tony came out next day-did a great job and was very careful on making sure all was left clean and no leaks..I would certainly recommend Tony and his company to anyone. Good job Tony!!

Cameron Y.

I can't rave enough about Tony and One Call. We've been getting a pool put in, and a gas fire pit along with it. However, the pool company didn't run the gas line to code, and there were also issues with the fittings in the actual fire pit that would've caused it to fail inspection. And fail inspection it did. So Tony came in and, along with two of his sons, saved the day. They were here until well after dark the night before the inspector was coming again to ensure everything was ticked and tied, and it passed with flying colors the next day. Not often you encounter that level of attention to detail and customer service. A++.

Tony F.

This guy knows his business! And his prices for emergency service are more than reasonable.

I had a stopped up drain. He snaked it out in less than 30 minutes packed up and was gone down the road. Simple job, he didn't make a big thing out of it

William T.

Tony has only ONE level of service. . . EXCELLENCE. He returned my call. He came to look and quote. He returned to install a new gas water heater ASAP. He was mindful that we have young children, and did not want us to be without hot water to take a shower.

If you want someone who cares, and does quality work, call Tony at One Call Plumbing.

Michel L.

I had my two old water heaters replaced before the new regulations kicked in and I asked them to replace the drain valves on the new units with ball valves so that they would never clog with sediment. The installation of the water heaters went well and was a lot of work, but I guess I didn't make myself clear regarding the drain valves. Instead of replacing the ones that came with the units, they just added the ball valves, defeating the purpose of having them. It was too late by the time I noticed this, but I figured I could live with it until I do a big flush and replace them myself (I did that on the old ones - it's not rocket science). Today when I went to do the first mini-drain, the connections between the drain valve and the ball valve on both units sprayed hot water all over. I had to place a bucket under the valves and a rag over them to control the spray. Not good.

I'm a software developer, not a plumber, and when I replaced the drain valves on my old water heaters there were no leaks. While I'm pleased with the installation of the units, I consider the installation of the drain ball valves to be sloppy and even dangerous.

Jessica M.

Everyone I called was completely booked for weeks, Tony came out within 30 minutes of me calling him. I had a 45 degree plastic pipe under the ground in my front yard break and my front yard was completely soaked. He came out assessed the problem and had his son come out and fix it for me within an hour it was fixed, and for a very reasonable price. I will always recommend these guys! Awesome work, great price who could ask for more?

Becky C.

Unfortunately my review is not a positive one. I called Tony this morning after being referred to him by another plumber. He was supposed to show up between 11 and 1 but did not. I had to call him to find out why he never showed up. He said he was so busy he had lost track of time. He arrived at 2pm with equipment that did not work. (Electric snake, for which he apparently has to order a part.) So now, on a Friday afternoon, we have to find someone else. Guess we'll be making more than One Call. He did not charge us, which I appreciate, but we will not be calling him again.

Tom D.

These guys were a referral from Blue Diamond but they are my go-guys from now on. Many plumbers can fix a toilet or a leaky faucet but One-Call repaired our main water line leak quickly. I admit that I spent 2 days in the cold rain digging & finding the leak but it was in a position that I couldn't fix. One-Call showed up within an hour of my call and an hour later the leak was repaired. They didn't just put a Band-Aid on the problem, they reworked my attempt at a repair and did it right. Needless to say the family is happy to have the water back on! Fast, no-nonsense, very courteous and wallet friendly. They even filled in the hole I dug & you can barely tell that there was ever an issue. Nice to find a full-service plumber you can depend on! Great job.

Chelsea V.

Tony was great! He was here within an hour when others said they could be here in 2 days. He fixed my dead hot water heater quickly & cleanly. He was respectful, friendly, and also pointed out another safety concern that was not up to code.

I should always scroll a few pages in, through the vendor list, to pick someone with a great rating. The first ones listed just pay extra to be seen first...which means they are already booked. If you need help quickly, skip those and try someone else further down the list. They often have great service too...just not the "large company" pockets to afford paying to be listed first.

Thanks Tony!