On Time Plumbing

Alvira E.

If we could give zero stars, that what this business deserves. We got them via AHS, they did called and came the next day on time, but that's all. We had 3 items to fix: stoppage, pipe leak and water heater. Immediately we were told they not fixing the pipe - OK. Water heater needed a part, of course they need to check with insurance. Understandable. Stoppage- here where it's stats to be interesting. They tried to snake it for a few minutes and told us they need a longer snake and need to call insurance. They made huge mess in the kitchen and left. Just like that. We called them, no answer. Our insurance called them, same response. 3 days now and nothing... This company obviously don't need any business. This is not professional approach!

Zia M.

Not a great experience. American Home Sheild assigned them to us re our water heater. A man showed up, no uniform, no marked car, no tools, no chatter. The body language was 'I hate to be here'. Did minimal checking. Asked to borrow my phone to send some photos to - presumably - himself! I tried to call Sam the owner afterward to discuss options. Never called back. Just based on the vibes, we chose someone else.

Rachel K.

I would give them zero stars if I could!! Worst company ever! Didn't respond for three days after reporting to AHS. I don't know why they use this company! And then said it wasn't fixable... please do not use this company! A waste of time and money!!! Terrible customer service.

Lars H.

Scam artists. Stay away from them, if you can. They were assigned by AHS to fix a leaky drain pipe. Our claim with AHS got denied, because the copper drain pipe was apparently ""bent"". No proof of it being bent (i.e. pictures), I looked at it myself, there is nothing bent in the drain pipe.

They DID however kindly offer us to call and pay them directly ""IN CASE OUR CLAIM GETS DENIED BY AHS "". Shocker...!

Stay away from them if you can.... Nothing but a waste of time.

Shirley V.

The plumbers came out initially as a second opinion by our home warranty company. The first ones sent out claimed they had fixed out pressure vale problem, we knew it was not fixed. On Time quickly saw what was wrong and proceeded to fix it. We had another unrelated issue and they came out again and fixed that one too. One Time was professional and did a good job, I would recommend them to friends without hesitation.

Daniel H.

I was very happy with Oleg and Mark's services. Will use them again in the future. Highly recommended!

Nancy I.

I highly recommend this company.
Mark was professional and honest He did a wonderful job fixing my toilet!!!

Ms. Issa

Mark L.

This is a SCAM company in my opinion
They come out from American Home Shield appointment. They tell you why they cannot fix your problem and leave . It is impossible to get your $100 back because they say they made the call.
I was left with a leaking toilet and they would not respond to my calls ( if their vm took messages at all) I was forced to call another plumber who did the repair in less than 15 minutes.
If you use this company you are looking for trouble.

r p.

If I could give them a negative number I would. Run far away from them. My 84-year-old mother had them come out. They were supposed to follow up. They did not and now she is stuck without a sink. Worst company ever unless you love a backed up sink as a weekend guess. Btw they clearly don't care because their VM is full and you can't leave a message.

Walaa G.

They took $100 and did not show up again as they said they are going to come back and do the job. They do not answer calls or get back to messages!!!
They wrote a different statement to AHS from what they told us!!!!