On Call Plumbing

Patrick C.

Our old water heater died and we called On Call to get info on a new tankless water heater. Jeremy was very informative/knowledgeable and gave us an estimate that we were happy with. He knew a lot about the system he installed, its reliability and construction. He even helped us apply for a rebate on the new system before he left. Highly recommended!!

Kamron J.

Had a water heater bust open and on call plumbing came out and took great care of me.

Walked me through a new water heater installation and they put in a new tankless unit that's been working great.

Will use for all my future plumbing needs.

Boss B.

I personally contacted Jermey Johnson of On Call Plumbing for a simple plumbing job. I had a clogged sewer line in the backyard going from our guest cottage to the septic. I told him I have a lot of rental homes, so I often need a plumber. To fix the clog, he ran the snake through the line and cleared the the tree roots. During and after the job Jeremy kept acting very odd, attempting very hard to make us like him, but it came off more like a bad acting job. He even asked us to go to dinner a couple of times, saying he wanted to take us to dinner. The second plumbing job I hired him for was for one of my rental homes. I had a drain pipe under our shower come apart, so the tub had to be removed and the pipe reconnected. He had me buy a new bathtub from him and pay to install it, when the old one had not a thing wrong with it. In the process he damaged the new tub and used some type of white enamel touchup paint over the scratch without telling me he damaged the tub. After the job and paying for all that I just figured, oh well, I needed the drain pipe fixed anyway. The third plumbing job I hired Jermey for was for my sewer on another of my rental homes, because it wasn't draining. After being there for a short time, Jermey called me aside by waving me to the other side of his work van, clearly in order to take me away from his apprentice being able to hear what he was going to say to me. He in a whispering voice, told me the clog is in the cement floor and that the cement will have to be cut open, and that it's going to cost me $4,300, and that he is very sorry, but that was what was needed to fix the problem. He kept telling me how sorry he was, but it didn't sound sincere and it was obvious he was trying to sound sincere. Because of Jeremey's odd behavior, and him not wanting his apprentice to hear the diagnosis, I became very uncomfortable with what Jermey was telling me, so I decided something was wrong and that I better call another plumber. The plumber I called to get a second opinion from came over to our home and found the clog out in the middle of the backyard within 10 minutes. It was just a tree root that clogged up the main sewer line between the house and the city sewer line, and the clog was right next to a clean-out in the sewer line. This other plumber cleared the clog in about 15 minutes and the charge was only $145. That's my personal experience with On Call Plumbing, hopefully your's will be better.

Susan S.

My elderly mother had a toilet that wouldn't flush. She had contacted a plumber who said he'd come out ""next week"", and for a non-flushing toilet, that's just not good enough. I found On Call Plumbing on Yelp, and Jeremy came right out. He was clean, professional, and very kind and patient with my hard of hearing mom. I asked him to check the second toilet too, since that also had problems, as well as the shower. He resolved all three issues very efficiently, and suggested I contact the water softener company since it appeared the water softener wasn't doing it's job. I did, and the water softener guy said Jeremy was right, and replaced their equipment. (Thanks Jeremy!) This is now the only plumber we will ever use.

M H.

I am not only enthused to find a local, stellar on-call 24/7 plumbing service, but also that Jeremy is so knowledgeable, skilled, and professional! He arrived on time, explained the process in detail, and provided thorough updates throughout the toilet installation. Moreover, I learned so much fascinating information about plumbing! It is such a relief and true gift to connect with a plumber that is passionate about his work and service to customers. Recommending On Call Plumbing to all of my friends and family. 5 Stars!

Paul Z.

I had a non-emergency situation in my kitchen and needed to get someone out to fix a leak. I called On Call and set up an appointment for the following day. The guy who answered said he was busy but would text me in a few minutes. No text; Nobody called to confirm. So I called again the next morning and was told that they were really busy and must've not written it down. So I set up another appointment for the following day. Again no follow up call and nobody showed. No apology from the business. No call back. Very poor customer service. Luckily there are other plumbers in the SCV who are more dependable.

Mitch B.

On Call Plumbing arrived to a home with a presumed slab leak, and within an hour discovered the source of leak, repaired the leak, and thoroughly inspected potential issues in the future.
Efficient, professional, and a real high character man!
Don't think twice when you require plumbing service! Call On Call Plumbing!

Larry T.

Had a water meter issue, Jesse came out to the property to save the day, reasonable pricing and quick efficiency. Thanks!!

Christine W.

Seriously... On Call deserves 10 stars! Our main line backed up (I won't get into the carnage that resulted)...it was Labor Day and we needed someone ASAP! Called a few companies...they either didn't answer or couldn't commit to coming the same day. I get it it was a holiday. We called On Call Plumbing and Jeremy was willing to do the job same day after working in the heat all day! AND he didn't charge a HUGE holiday fee. I am so grateful to him...He was kind and gave us guidance on what to do next.
Thank you Jeremy!!!

Liz G.

I just moved into my new house yesterday and there's already an issue with the toilet and water damage. The plumber (didn't catch his name -sorry!) referred me to my home warranty policy, potentially saving me hundreds or even thousands of dollars. Really appreciated that!! I will definitely be using On Call Plumbing after my warranty expires.