Omni Plumbing

Company Overview

I deliver extensive Plumbing & Heating Diagnostics, Service, Repair, Installation, and Consulting. I specialize in addressing challenges. I perform detailed investigations to discover the optimal fix.

You contact me, and I investigate the situation.

The standard procedure for collaborating with new customers involves a quick mechanical evaluation of their home. I usually resolve minor problems while I'm there that the customer didn't recognize or was apprehensive about. The advantage of performing this extra work is twofold: it serves as a courtesy, and it enhances my understanding of the mechanical systems; therefore, when I am called back, I won't need to relearn the layout of the home. This approach streamlines future diagnostics, ultimately reducing costs for the client.

There are two categories of service businesses: capital-driven and consumer-driven. Both seek to be profitable. However, a capital-driven business prioritizes service sales, while a consumer-driven business emphasizes repeat customers.

One motivation behind founding OMNI Plumbing was to ensure customer satisfaction. I prioritize customer relationships and run my business with a consumer-driven focus.

I have gained all my training through hands-on experience and self-education, addressing both business and technical elements. I have worked in plumbing since 1997 and have accumulated extensive experience. I established OMNI Plumbing with the Orange County Clerk's Office in 2000.

Initially, I focused primarily on residential plumbing. Currently, I cater to both residential and commercial customers, in addition to providing consulting for anyone dealing with intricate problems.

To succeed in the service industry, one must be a jack of all trades and a master of one. I am a Master Plumber, dedicated to enhancing the customer experience.