Olympic Plumbing Technology

Steve S.

I live in Seattle and maintain my daugutters house in Olympia, she is a single parent with two young children so when you can't flush the toilet in the morning your in trouble. this was a last minute in the morning emergency, by the time I got there went through the motions to do what I could it was 10:30 am. I called Olympic Plumbing Technology and spoke to Sarah who was very helpful as with a full day booked, after a few minutes she managed to squeeze me in later in the afternoon! Billy arrived and was very present and searched the yard and found a clean out and worked his magic! this saved us from a very awful situation. so great full for their entire team.

Steve

Craig S.

Called Olympia Tech to check out a leak under our house. They said they could have someone out in a few days which they did. Told us there was a 60 dollar visit charge. Fine. When the plumber came out I was showing him how to get under the home, at which point he said there is a fee for going under the house. Not to do anything, but just an additional fee to go under there. The extra charge was 230 dollars, which was nearly an additional four times the original quote they gave us to come out. They knew the leak was under the house and never mentioned the additional charge for stepping foot under there. I asked the plumber to leave at that point. Pretty shady and exploitive of our circumstances.

John C K.

Our primary bathroom toilet was leaking from the base. Just a slight one but the one that was concerning. I called on a Friday afternoon, explained the problem and was able to schedule for either the next Monday morning or afternoon.

The lady I spoke let me know that a plumber would be there Monday and within a window of time. They'd call 15 or so minutes before arriving. They were on time and did call ahead and sent a text as well.

Monday 2 plumbers arrived (Caleb and Garrett). I learned that Garrett was an apprentice.

During the process I was asked to observe and was shown what the cause of the slow leak was (bad wax seal and loose floor bolts). The toilet was removed and re-set with a new wax seal and floor bolts. I was assured the floor was sound even though there had been a leak for who knows how long.

The guys were in and out within 45 minutes to an hour. The repair site was left clean and with no trace of repairs. The leaky ""gunk"" was cleaned before re-setting the toilet.

We don't have many needs for a plumber but the next time, we will call Olympic

Kat M.

So far great experience working with them, but to be fair I've only had them do an assessment and estimate. However they've exceeded my expectations so figured I'd share. The company was able to send someone SAME DAY I called and they sent a text when the technician was on his way with his name and picture to know who to expect. The technician Zach was very helpful, knowledgeable, and friendly. He spent a generous amount of time walking me through all the steps needed and answering questions. Provided me with a detailed digital assessment at the end of the visit. Would absolutely hire him/ the company for future work.

Tania A.

I had a leak in my bathroom sink and I was hoping to get someone out to repair it as soon as possible. Olympic Plumbing Technology was able to send someone out the same day. James advised me that the faucet needed to be replaced. He did an excellent job. He is knowledgable and professional. I highly recommend their services.

Lori B.

The owner reached out to get more information to use for training purposes. Maybe the tech was just shooting for the worst and the bid was high because he wasn't sure what needed to be done. Either way I'm glad I got another quote.

P C.

Wow, they really wanted to charge $950 to replace a showerhead and bathtub spout??!! (Supplies purchased on our own). I find it very shady when a company refuses to give a ball park estimate over the phone. Even the worst case scenario price would have been nice to know so that we didn't waste our time and money. We wasted $66 dollars of our hard earned money because of this greedy company. Not upset at the technician as he is just doing his job and he was very cordial and professional I gladly will pay $66 if it's going toward his paycheck. I understand that prices are going up everywhere but that price is robbery and I am not happy.

Ellen K.

When we tried watering our grass we realized the pipe busted which most likely happened over this past cold winter. We called several places and found this place which not only was responsive but got us in the very next day! James came and explained in detail and was kind enough to teach my husband along the way what he was doing to repair the situation. We would recommend them to all our friends and neighbors!

Tonya M.

BEWARE. Their site will allow you to make an appointment regardless of whether or not they service your area. I made an appointment a week ago and just found out on the day of they do not service Shelton. I made a specific trip to Shelton to meet the plumber here so this is extremely disappointing. What a waste of my time.

Enrique C.

Great customer service from start to finish. The technician was able to identify the problem and correct it in a professional manner.