Olshan Foundation Repair

David P.

Selling our house, with a lifetime transferable warranty on foundation repair. They will not honor their warranty. Total scam. Do not use this very much less than honest company. We told the buyers of our home that we had a transferable lifetime warranty. Olshan will not honor it. We lost our sale on our house because of the scammers. Now we have to go through this house sale all over again!

Ali A.

I had basement seepage in my property. 2 months after signing the contract they came and told me they can't do the repair because I didn't make it ready for them, although their salesperson didn't tell me anything about preparation. they wanted to reschedule for 2 months later but I asked for a refund. they charged me $400 just for coming to my house. Don't trust them!

Leslie W.

My house has had some weird issues with tiles cracking and tenting and I called to have them check out the issue thinking I'd need a ridiculous amount of repair work. Olshan came out for a free estimate, inspected everything, didn't upsell me or snow me over by saying there was a problem that I didn't actually have. Instead they explained all the reasons that this could be happening, showed me the measurements and explained why it isn't my foundation at all. Then spent a good amount of time teaching me what to look for, how to assess, and when I would really need to call them. Dry pleased, and if I ever do need foundation repair I'll call them first thing!

Garry S.

Olshan completed the installation of 8 piers to level our garage slab, which included a driveway piercing. They completed the work in one day. The sprinkling system in the area where they were working was not damaged. They cleaned up the area and repaired the concrete piercing very well. During the clean up process a hose reel was inadvertently destroyed but Olshan replaced it promptly with no argument. Olshan did work on the foundation of our house 18 years ago and we found them to be very diligent in the installation of piers to support the foundation. They also did a complete review/evaluation of the residence on this most recent visit and found everything was still in spec.

Jeremy H.

About that Lifetime Warranty: Our local franchise went out of business before we noticed problems. I called the headquarters several times. No one ever answered my calls or returned them. I emailed them multiple times without ever getting a response. I called the franchises closest to my house which told me they couldn´t help (in their defense, each of them are 4 hours away and not responsible for the original work).

I saw on Olshan´s website that they advertised a 4 star rating from a company I had never heard of. I went there and told my story... and my review was pulled because Olshan disputed it! After not answering/returning my calls and emails, they had the NERVE to dispute my review. After a back and forth with that rating company where I had to provide multiple pieces of evidence that I was a real customer with a real issue, my review got restored to that site.

The whole experience left me thinking that they are not honorable. I would advise others to seek help elsewhere.

Aaron A.

I needed a water management solution for my home. Sam came to my home and listened to my problem. He inspected the property, measured the elevation of affected areas and provided a comprehensive set of solutions. I opted for the double-barrel drain and scheduled installation. The installation team was prompt and courteous. They were knowledgeable and informative during the installation providing vital information concerning drainage patterns and elevation measurements to ensure proper system functionality. The system works flawlessly and as designed. I no longer have to worry about flooding during heavy rain events. I highly recommend Olshan for water management and would gladly use them again.

Janice H.

My home was built in 2004 and is on a slope. Erosion caused my foundation to drop, causing cracks in the supporting blocks. Jody came out to submit my job for a quote. The quote I received was reasonable and prompt. My job was scheduled and payment options were very accommodating. The crew arrived as scheduled - the job was completed in one day and Darryl was excellent! He explained everything that they were going to do, the lifetime warranty and would contact me if any "surprises" appeared. Upon completion he explained the process of what was done, and was very considerate not to track red clay into my home when taking measurement readings. I found the office staff very friendly and provided wonderful customer service.
I am not sure what transpired with the other customers, but for service in Ringgold GA - they were awesome.

Jim B.

Very professional and honest. After the technician examined and measured our house he informed me the cracks were just the house settling and could have gouged me for $6000.

Customer X.

Olshan Foundation Repair is a great company. Setting up an appointment was super easy and the communication was good before their arrival.The representative from Olshan arrived as scheduled and was a great representative for the company. He measured my foundation and tell me exactly what it would take to fix it without trying to up sell anything. I would highly recommend them.

Kelley B.

Run! Don't walk away!! Expensive and not worth half!! Their warranty is useless and their tactics are deceitful!! Call anyone else!! After using them the house moved again to the point of brick pulling away and doors sticking. Tried to say nothing had moved! There is no question of movement. We are calling a different company that is hoped to be honest! These people definitely are NOT!!