Olshan Foundation Repair

Patricia D.

Do not use this company!! We had work done by Olshan 10 days ago to dig-out and seal the front of our house to help alleviate a drainage issue where water was coming into our crawl space. The guy who gave us the estimate seemed very knowledgable and explained the work to be done. From the description of the work to be done, he did not mention how much they would be digging-out an exisiting rain garden that was well away from the work they were to do. If he had told us, we could have dug-up and saved a bunch of plants that are now destroyed. The crew came on a day that rain was predicted. The foreman was very nice, but his crew was obviously not happy to be working on a Saturday. When he told us that he would be going down into our rain garden taking out a tree and the upper 15 feet of the garden, we told him that this was not told to us. He offered an alternative that would be less invasive. From his description we thought the damage would be minimal. WRONG! The upper portion of the rain garden was dug-up, trampled and left a mess. The drainage system for the rain garden was damaged and will now have to be replaced. They drove through another garden with their equipment breaking some of the small shrubs. It started pouring rain, but they continued to work. They did wash the mud off the driveway, but left plastic, string, water bottles and other debris in the area of the drain. The foreman told us he would be back this past Saturday to bring more river rock slicks and finish the clean-up. We were hopeful. Needless to say, they did not show. I am now working myself to clean-up the area and the trash they left. It is yet to be determined if the water issue in out crawl space is alleviated.

Steven Y.

DO NOT USE OLSHAN, PLEASE READ MY STATEMENT IN FULL TO UNDERSTAND WHY YOU SHOULD CHOOSE ANY OTHER FOUNDATION COMPANY....My repair was in Nashville but it is owned and operated by the same individual.

The guy who showed up to my house to do the inspection was GREAT! Very professional I had great measurements he communicated everything.... The crew that did my job didn't talk to me about anything, they left a mess afterward, there were bottles, etc... left everywhere. Days later we were wondering, WHY IS IT SO HOT IN HERE?! Our HVAC guy came out to find that HVAC vents around the perimeter where they dug were removed from my daughters room, one was now in water and the intake/return were detached from the unit. The HVAC company had seen my unit and duct work previously and stated that is not the condition it was in.

IT GETS BETTER! Then the owner came out, he said about how his guys are to report existing or damage done to the home owner which they didn't otherwise if they did I would understand of existing issues before either from his workers or my HVAC people. He then went under my house to inspect for himself and take his own pictures, etc... while down there he took it upon himself to move ducts etc... because now he says there isn't anything disconnected except for the one. The HVAC company is coming out tomorrow to tell me what he had moved so I have proof that he is trying to cover himself or his guys. LET ME CLEARLY STATE, I DID NOT ASK FOR HIM TO MOVE ANYTHING RELATED TO HVAC AS I DO NOT KNOW IF HE IS QUALIFIED TO DO ANYTHING IN REGARDS TO HVAC.

I am having to spend 3K out of my own pocket to fix HVAC lines, possibly do MOLD TESTING, hotel if there is mold so my DAUGHTER ISN'T HARMED. The owner had talked to his guys to only hear that they said nothing was reported or their fault. So I guess I will have to see them in court because he DOES NOT FEEL THE NEED TO OWN THE DAMAGES HE AND HIS COMPANY HAS DONE TO OUR HOUSE. I gave the owner the phone number of the HVAC company and invited him to come out to discuss the HVAC condition and work but he has declind and is not sending anyone on his behalf.

Daina S.

When we first contacted them thought they were based in Chattanooga they are not! The work they did several years ago was great. We are now trying to get them to come back and re level my parents house. They have been more than difficult to deal with we called and tried to change the time but they completely canceled our appointment! They would not answer or return our phone calls. They have not done any annual maintenance like they said they would. I'm very very disappointed in this company. Would not recommend them to anyone.