Olin Plumbing

Kelsey L.

We had a very serious, plumbing problem around 8 PM and called Olin and they were able to fit us in the next day. Alex and Henry were prompt and professional, and explained our options. They fixed the problem and overall it made a really scary plumbing issue feel less overwhelming. We will definitely call them again when needed.

David S.

The gas water heater that Olin Plumbing installed for us in January stopped working after 11 months. Olin Plumbing came out within a few hours of us calling them and re-lit the pilot light. The pilot light then went out again a few hours later. Since we knew what the issue was, we lit the pilot light a few more times, only to have it go out within ten minutes each time. Called Olin again in the morning and they sent a plumber (Richard) out immediately. Richard let us know they had researched the heater and that the burner was defective. Olin Plumbing replaced it for us at no charge as it was still under the 1-year warranty. We appreciated the quick response and the friendly service.

Michelle S.

The work was done quickly and efficiently, Jose and Jesus were both personable and professional, I would hire again for future plumbing issues.

Ralph Y L.

Another great service call from the folks at Olin Plumbing. From my initial call to Maureen who although she had a full schedule was kind enough to fit us in for a same day service since we had no hot water. The Plumber Ramsey arrived at the scheduled time and was extremely professional and knowledgeable. He presented me with a few options and ultimately replaced the water heater the next morning. Ramsey did a great job on the install and was meticulous in his work, thanks so much. Definitely recommend Olin Plumbing!!!

Nick S.

Very friendly and responsive plumbers who arrived at my home on time but produced terrible quality work that I ultimately ended up redoing myself. I asked for them to replace my exposed hot/cold water faucets as well as washer drain pipe and replace it with a recessed washer outlet box. The install should have been straight forward. I have 1/2"""" copper pipes that run parallel. The installation could have been done so many different ways but what they chose to do was shove my 1/2"""" pipes into what I'm guessing is a 3/4-1"""" faucet inlet and then did a terrible job at soldering them to keep them in place. They also unnecessarily cut and soldered my pipes in like 4 different places while soldering on repair sleeves for no good reason. On top of that the they burned the outlet box from the soldering work and the hot water valve was not level with the cold. They told me this happens all the time. The total cost of the work was supposed to be $1250. They gave me the option to take $250 off for the burned box or have them replace it and pay the full $1250. I took the discount went to the store and fixed it myself. I couldn't risk them doing that ridiculous soldering stuff anymore. Please see pictures. Overall I wish that I would have just had them install the drain pipe as that is all I really needed them to do. I don't feel as though I should have paid anything for the install of that box. It was literally leaking by the time they left and I had to call them back to fix it immediately after. I ended up throwing away $550 worth of their work and redoing it with higher quality materials for less than $100 and 20 minutes of my time.

Charlie S.

DO NOT use this company unless you don't care about overpaying for a routine job. I had then come out to replace 2 shut off valves under the sink and also a simple drain line to the toilet. The valves cost $12 apiece and the line was $10 at Home Depot. Total time on the job was 20-25 minutes. They proceeded to charge me $245 for the first valve replacement then a """"discounted"""" price of $125 for the second. I explained to the manager, Jennifer, that it was the same job and both valves were exactly the same. Was informed they were 2 different jobs and also that I was getting a """"deal"""" with the discounted price for the second job. I then asked her to contact the owner, quite possibly her dad, to discuss further but the verdict was all prices are final and nonnegotiable. Paid almost $400 for lest than a half hours worth of work and $34 in parts. I should have known I was geting ripped off when they charged me $50 for the $10 line. I doubt I will ever use Olin again. Family base, locally owned companies don't take advantage of their local support.

Jose V.

Called in the morning and Maureen had a plumber to our condo within an hour. Richard was very responsive, diagnosed our problem and helped us determine our plan of action. Olin is our go to plumber

Joshua H.

I'll try to make this a brief as possible. I am out of nearly $1,000. and they deny that they had anything to do with an aftermath of leaks which followed a declogging event in the bathroom. The guy tore a chunk of wall behind the vanity sink and left a really nasty mess for me to clean. They alleged they fired him. Had another guy come out to inspect what the former employee had done..etc had him look at new leak in garage where washer is (i had tried to fix it myself & apparently did a good job because it stopped leaking just as he went to check it out). When he left, I found that I could not find my plumbing tape spool which i left on the washer....gave him the benefit of the doubt still cannot find it. Anyway, more issues developed and they sent yet another guy out. I found more leaks in the bathroom which never had occurred before. Now leaking behind that same wall.Had the spout replaced & was lead to believe this would resolve the leaking issue and was charged $195. It continued to leak as this plumber was leaving & immediately told him. His reply was border line nasty & said he stopped the leak from behind wall & not there to repair any add'l leaks. He had already left when I discovered that my new spout I purchased from Lowes was missing. They sent another plumber, Mike, who was the nicest of them all. He said All leaks were unrelated & that I needed a repair where the single handle on tub is for $285. Brought me a spout and I quickly pointed out it was not the one the other guy took without my permission. He had placed an inferior one instead in my tub. Long story short. They mailed me a check for it which was not signed so I had to drive all the way to Ybor City in a very nasty neighborhood (I am a petite woman) and have them sign it. Went and cashed it and hope it is good. The teller could not tell me for certain as they (olin) use a different bank. Never will I use these people again! What good is a warranty when you get this kind of service. Called a competitor who was prompt, clean and efficient. Spent another $300. to fix it.SHAME ON ALL OF YOU FOR TAKING ADVANTAGE OF 2 OLD WOMEN!

Eileen C.

My family just purchased a home in the VM Ybor neighborhood and encountered a pretty bad plumbing problem. We contacted Olin after doing some research on local plumbing companies. Joe, one of their reps came out and assisted us. He seemed pleasant, diagnosed the problem, and began fixing it. After he left we were presented with numerous issues. First, we were not updated on status of the project. We had a huge hole in our front yard with no idea what was happening or when it was happening. We had to call for updates. Second, we were presented with an invoice which stated we had 30 days to pay. The work was completed end of day Tuesday 9/19. Yesterday, Wednesday the 20th, we received two calls from Olin demanding to collect payment. We missed the calls due to work and meetings. This morning, Thursday 9/21, Joe was standing at our property acting confrontational and using his demeanor to intimidate us for payment. He blocked our car in so we couldn't leave and started demanding to know why we hadn't paid, why we hadn't answered the two calls and demanded we provide payment immediately. The invoice isn't due until the 15th of October. We paid to get him to leave. I called and was connected with Judy who then connected me with a manager who apologized and offered nothing else. I am not a criminal, I pay my bills, so to be confronted by Joe this morning demanding money, blocking our car in, and attempting to intimidate is completely unprofessional and disgusting. I would have been inclined to leave a positive review had it not been for this. If you'd like to feel like a criminal being chased by a bounty hunter for not paying a bill that isn't due for almost another month, use Orlin.

Terry O.

$200 to replace a couple of washers and tighten the bolts. He was here for 38 minutes! Completely ridiculous! I am not going to be using them again. This was highway robbery.