Olin Plumbing

Jerry R.

They were honest and prompt. Came to fix a problem under warranty on a weekend. Could not have more pleased. I would say that their technician (Mark) was excellent.

Gary D.

Terrible experience. I was given a quote to install a whole house water filter system, water softener, and under the counter RO system. I was rescheduled for service twice. When the plumber came to my house he was disrespectful. Telling me that I brought cheap equipment and he could have got me a better deal. He was upset because he had someone else's truck. Told me that the softener tank was defective. We called the company that made it and they told him what he needed to do. Said he needed to keep checking his phone because he's planning a honeymoon. It was easy to see he didn't want to be there or do the job. After complaining about the work he had to do, he went back to his truck and gave me a revised quote that was 3 times more than the original. I politely told him to leave. I called Olin and the first thing they asked me was if I thought the revised quote was fair. Unreal.

Monk3Y B.

Joe with Olin would be welcome in my home anytime to fix any plumbing problem I have. They are solid and honest and take great pride in their customer service as well as their knowledge. Up front and honest. Hard to find these days.

Paula L.

Came out to give a quote to replace main drain line of about 8 feet. Got here and said they had to have $385 to put a camera in the pipe to take a look- seriously. When the appointment was scheduled no one said that there would be a charge to come out and see needed to be done in order to provide a quote. My suggestion with this outfit is to get everything confirmed in an email prior to them arriving. Just be aware....

Dawn C.

We had a leaking pipe. All we wanted was a simple repair. The plumber replaced all of the pipes. He removed the flexible pipes. Now if I need to replace the water heater I will have to pay to have to the pipes replaced. I asked Olin if they would replace the water heater for free if it goes bad. He refused. I do not recommend this plumber.

Paul M.

First I prefer family owned work over corporate business's when it comes to my home. I was searching for a good Water Heater deal and wanted to continue with a 50G Tank version (preferable Rheem). Olin Plumbing was great over the phone and gave me a """"ball park estimate"""" after answering some simple questions. Their Technician Ramsey called me towards the end of my 4 hour window and showed up shortly after. He was able to confirm the quote, order the water heater and install all in the same day. I will advise that this is normally a two day process. One for the estimate, if you have anything other than an accessible first floor water heater, and the second for installation. Plan accordingly based on what they tell you. Olin will give you a 4 hr window for their technician to visit and while he was not there exactly during the window they did communicate well with me so I was not tied to the house. Ramsey did a great job and all my questions were answered effectively, and he did a great job with the install. He drained and removed my water heater, and installed the new one in under 2 hours. Very high quality work and would definitely recommend in the future. Plumbers are in high demand and there are not many high experience ones left in the industry so make sure you are working with the best. www.plumberstampa.com (813)443-5820 [email protected]

George S.

DO NOT call Olin plumbing if you are having plumbing issues, they are by far the worst. Fist off, as someone mentioned below, after they come out and break everything, they only guarantee their work Monday - Friday, so when they come out on Friday and it breaks the next day, we'll you are screwed. We called Olin Plumbing for a running toilet. no big deal, right? Well we had someone come out and he said we needed a new part and charged us almost $300. The next day the toilet completely stopped working. We never had a problem with the toilet not working prior, it was just running. Now, it stopped working completely. In addition, we had them come back out and once again, it stopped working after a day. This time when they came out they said I needed a completely new toilet and it would be $550 dollars. He said, """"this toilet is shot."""" If the toilet was shot, why didn't the guy prior recommend replacing the toilet? Olin plumbing tried to say that it's the first step in fixing a problem, so Olin, you are willing to spend $300 to fix someone that the last guy said was 50/50 to work on a toilet I could be completely new for $400???? RIP OFF The last guy that came out to fix the toilet attempted to charge me. When I told him no way, he hung up on me and threw our employees phone on me he desk and left the salon. Oh yeah, that was after he threatened to rip everything out. I now have water gushing out from the bottom of my toilet when it flushes and it's completely unusable. THANKS OLIN, you managed to take a running toilet and make it unusable.

Michelle D.

RUN AWAY!!!!!! Extremely disappointed in their service. To the point, do not trust their """"guarantee"""". If their work fails, as it did in our case, they will NOT honor their service guarantee unless it is Monday through Friday, 8-5. If your plumbing emergency happens when MOST plumbing emergencies happen- you know, like when you're actually home in the morning, evening, or weekend using the plumbing- you get to pay full price for them to come fix their mistake. Not exactly helpful when water is pouring from under your toilet, destroying your hardwood and walls. Thanks for leaving us high and dry, Olin Plumbing!

Paul C.

Highly disappointed in the lack of professionalism today. Judy left me a message at 10:05 that Mark was on his way. I called back at 10:20 to confirm, and she told me it was too late, that Mark had knocked on my door 45 minutes earlier. That's not true, because I was outside working. Asked if she would contact the tech and send him back. She said no. Most of the positive reviews are about a plumber named Joe (who was not dispatched to my call). Without him, one must wonder where this business would be. And by the way, I gave the owner, Derek, an opportunity to discuss my experience via telephone prior to posting this review. He instead relayed to me through Judy, who relayed through Sara, that he was not interested in doing business with me. Very disappointing, especially for a neighboring business.

Lydia F.

Awesome company! Called on a Wednesday night at 8 pm call back was at 8:15pm and appointment was set up for Thursday morning. Scott came over observed the problem and immidiately went to work. The job cost $195 less a $30 coupon, I am extremely please with the service and experience this company offered us. I love the fact it has a 1 yr warranty aswell! Thanks Scott for relieving us of this problem!