Olde Skool Plumbing

Blade S.

Every homeowner's nightmare - an email from Austin Water stating you may have a leak due to a large spike in water consumption that has been occurring for several days and is not decreasing! We checked all water sources in the house and found nothing. We then searched outside and found a large pool of standing water in an area of our otherwise dry front yard. Time to call a plumber. Was referred to Olde Skool Plumbing and gave them call. I spoke with Joe, the owner, and he stated he could come by the next day and assess the situation and work up a quote for us. He also stated the initial visit would not cost us anything, so I figured let's see what he comes up with.

Joe arrived the next day as promised and was friendly and professional from the first minute we met. He took the time to find out what we had already tried related to shutting off our main water and inspecting all interior water connections and then inspected the standing water in our front yard. He agreed that was most likely the source of our leak. He advised us of his hourly rate and gave us an estimate of how long he believed it would take to do some preliminary digging into our yard to find a potential leak. The rates and plan of action discussed were reasonable, so we agreed. Fortunately, after an hour or so of digging, Joe quickly found the leaking pipe connection and began repairs. The underground pipe was quite old and was obviously compromised by the root systems growing all around it which Joe had to thin out and remove with a handheld saw before replacing the faulty section of pipe and installing new connections. Joe had an assistant for much of the digging but had no hesitation personally getting into the now wet, muddy trench to ensure the pipe replacement was correctly installed. It was obvious watching him that Joe took great pride in his work and truly cared about ensuring the job was completed as promised. There were several times he could have handed a messy portion of the repair over to his assistant but chose to perform the task on his own.

All repairs were completed within the time frame discussed and when Joe connected a pressure gauge to one of our outside faucets (which he replaced as well for a very reasonable price when asked!) it showed consistent pressure with no signs of leaks! It was dark at this point and Joe asked if he could return to tomorrow in the daylight to fill in the repair hole and clean up the area. I agreed and paid him with a credit card. This is where many service companies will leave you short - not show up as promised simply to clean up when they've already been paid. Not Joe and Olde Skool Plumbing! He arrived as promised with many bags of new dirt (no charge) and spent a great deal of time filling in the repair hole in our yard and packing it down to look as good as new! He also used a hose to clean off the mud on the side of our house that had splattered during the repairs. Again, it was obvious Joe truly cares about his work, customers and doing a great job even after he's been paid. All in, total repairs for an underground leak and pipe section replacement cost us under $1K. Very reasonable for the work and quality that I personally witnessed. I also appreciated that Joe never tried to upsell us on other services or repairs unrelated to the job at hand which is an issue I'd had in the past with other plumbing companies.

Bottom line - Joe and Olde Skool Plumbing are 100% legit and truly care about their customers. I will not hesitate to contact them again if and when we need any future plumbing repairs!

Janet S.

Joe is honest & thorough. I had an emergency situation with a water leak & he prioritized me & came & fixed it that day. He also replaced my gas hot water heater & fixed other plumbing issues I had which I had been putting off. I highly recommend Joe if you want the job done right!

Sharron A.

Joe is kind, honest, and has a terrific work ethic. I've found my forever plumber. He replaced a sink for me and helped me disconnect a leaking bathtub. HIGHLY RECOMMEND.