O'Grady Plumbing

Carrie D.

We called O'Grady out to look at our hot water heater.These guys don't seem to really know what they are doing, they tried to charge us $450 just for diagnostics and no repairs!~ We are still without hot water and will look for someone else who is more knowledgeable.

Sean C.

There is a funky smell in the hallways of my business. I thought it might be sewer gas so I called O'Grady. Rodney Williams came out and told me it was not. This was on a Saturday and I was fully prepared to pay him, but no charge!! Thank you Rodney and I will call again!

Nori H.

I needed someone qualified to look at the pipes in the back room of my apartment and tell me for sure if I had both the water and drainage pipes ready to install a washing machine. The guy from O'Grady came on time, looked at the pipes for like two seconds, and said: ""yup.""

It was almost embarrassing how easy it was. He didn't even charge me anything. Thanks, O'Grady!

Mark L.

Their website says emergency after hours, but after leaving a message for them on Sunday, I never heard back. They should at least be clear about the times that they offer their services.

Aly R.

So I say this everytime- but I really only take the time to review someplace if they were really great or ruined my day. In this case O'Grady Plumbing MADE MY DAY! On Saturday I was visiting my grandma who lives in SF and her whole bathroom was flooded, I turned off the water and got out the phone book. I called 2 other places for a free estimate and they were unavailable until the next day or later but O'Grady made it out in under 2 hours! The guy was very polite and got right in there and explained the issues in normal person terms. He started working right away and by 7pm the pipe was clear, and we ended up getting a new ""dual flush"" model toilet installed- which is awesome by the way! So for a great job you have to call O'Grady- Thanks!

Reggie P.

The service by this company was mediocre. They sent out some inexperienced kid, who overcharged and didn't really know what he was doing.

Annette L.

Johnny Tawasha from O'Grady Plumbing is the best plumber on the Planet! I needed a sign-off from the City Plumbing inspector and there was a gas pressure test requirement. Johnny found there were gas leaks and diligently looked and repaired gas pipes every day for 8 days. Each day we found there were more leaks, and each day he repaired them...before we got to the point of having to rip out walls, he found all the leaks in a very, very old property. His price was about half the price of other plumbers. Paul O'Grady came in the midst of this and they both crawled through the attic to locate every leak. They worked from 8:00 a.m. to 7:30 p.m. on a few nights. Johnny was not going to stop until everything was complete. He was always positive, and very pleasant, very professional and knowledgable. He did not ask for payment until I had the sign-off by the City Inspector. I will never use another plumber.

Emily D.

They were pretty prompt when we had a flooding emergency but the guy who was dispatched, while nice enough, seemed really out of it. He told me I should have the toilet replaced because mine was really old and water-guzzling. (It is an old fashioned style, but is a 2003 model and 1.6 GPF-- Duh.) We had to have them come out a second time because the problem was not fixed the first time. A few months later, we had to have another plumber come out to fix a problem that it seems this guy may have carelessly caused (a seal that should have been replaced when the tank was removed).

Garrett V.

They were prompt and kept the appointment we set to unclog my drain, but I was really shocked to hear that a 10 minute snake job cost me $265. Never again.

Noe K.

Terrible experience. We had a drip and called. An apprentice came and re-set the toilet and said everything was messed up inside. the expert came later- refused to look at the toilet and said if his guy said there was a problem then there must be one. Quickly moved to telling me we needed a 5 grand re-piping job done. I was not happy spending that kind of money based on an apprentice appraisal. we called for a second opinion a few days later and the new guy tells us that there is no problem- most likely there was a small leak that was fixed when the toilet was re-set. Two years later, we're fine.