OE Smith's Sons

Derek S.

I wrote their first review 5 years ago, and at that time they were excellent. I don't know what changed but my rating for them sure has. I understand if someone can't show up due to inclement weather and the workers are sent home, but to give every excuse in the book not to put you back on the schedule? We were scheduled for 8 am Monday morning. Heavy rains, understandable, staff were sent home. I've tried to be understanding and get us put back on sched for this week, to no avail. Given one name after another, promises that they would call back, no calls. Finally, after the 6th excuse (their only pumper truck was in the shop!) I fired them and told them I would change my review and hire somebody else. The other guys are coming out TODAY and cost less. This is a real shame, Smith's used to be the Gold Standard, but today they aren't worth a copper penny. Don't waste your time with them.

Michelle F.

Installed a $4000 well, pump and tank in August 2018. (Did a lot of damage in my yard.) Pump failed March 2019. $155 for service call of less than hour. Said a bug had crawled into the top of the tank and burned out the mechanism!??? Part had 1-year warranty, but only 90 days on the labor. Any company that would install a pump that can be damaged by a bug in Florida is guaranteeing themselves a lot of expensive service calls. O. E. Smith used to be the one to call. That no longer is the case. I learned it too late.

Kristin O.

Doesnt pay their vendors Businesses beware

Karen L.

I was very impressed with how well they stuck to their timeline and their estimate. I will highly recommend them. http://oesmithssonwellspumpsseptic.com/

Dee-Dee R.

O.E smith sons is a small family owned business that has been a pleasure to work with from start to finish. They helped answer all my questions along the way on installing a new septic system. I would highly recommend them for all your septic needs!

Neri G.

I called this company to get a quote on well. Tried to ask an additional question, do to my not having knowing anything well related. The person whom I was speaking to rudely hung up the phone. Not good business practices, if you want to earn people's business. Thumbs Down.