O'Connor Plumbing

★★★☆☆ 2.9 / 5 (33)
Emergency Call


: 19301 Mateny Hill Rd, Germantown, MD 20874
: (301) 540-5050
: http://oconnorplumbing.net

Company Overview

We strive to exceed customer satisfaction and provide a variety of technical solutions. We aim to create a supportive work atmosphere, cultivate top talent, and offer lasting career opportunities for all employees. Deliver a superior customer experience by acting with honesty and the utmost professionalism.

Tom O'Connor, who leads the company, entered the plumbing field in 1949, working alongside his father, George, a Master Plumber and entrepreneur. Both he and his father held Master Plumber licenses, serving in residences, apartments, churches, hospitals, new construction, office buildings, and more recently, professional sports venues. Tom holds Master Plumber licenses in Maryland, Virginia, and Washington, D.C., along with credentials from the Washington Suburban Sanitary Commission (WSSC). We proudly serve notable clients including the Washington Redskins, Washington Nationals, and Johns Hopkins University. We also cater to many apartment and condo communities across the DC Metro Area.

Tom O'Connor upholds his father's principle that quality workmanship by skilled professionals at a reasonable price is the foundation of O'Connor Plumbing & Heating's success. He is hands-on in the field and relishes the troubleshooting and problem-solving aspects of the plumbing industry. His ""hands-on"" ownership style inspires everyone in the company.

Business Services

  • Drain repair
  • Faucet repair
  • Hot water recirculation pump installation
  • Hot water recirculation pump repair
  • Hydro-jetting
  • Plumbing inspection
  • Plumbing installation or replacement
  • Plumbing repair
  • Toilet installation
  • Water heater installation
  • Water heater repair

Business Location & Hours



Mon:Open 24 hours
Tue:Open 24 hours
Wed:Open 24 hours
Thu:Open 24 hours
Fri:Open 24 hours
Sat:Open 24 hours
Sun:Open 24 hours

Recommended Customer Reviews

Alan B.
★☆☆☆☆

The company is dishonest! They would not tell you the price range over the phone even for a fixed job and then technician comes 2 hours late and tell you that prices are fixed and if you refuse there is $44 surcharge. To change the kitchen faucet the price was $312 it took the technician less than an hour to do it, I asked around, the other companies was charging &180. I would never use them again.

Brandon R.
★☆☆☆☆

I had a leak in a pipe coming from my holding tank. Its about 3 foot section of PVC pipe. I recieved a estimate from the Tech of $$$650.00 to replace the pipe. I also called and got estimates from 3 other local Plumbing companies in my area. O'Connors was 260% higher than any other estimate. The Tech then tried to up sell me to replace my Hot water tank. My hot water tank had nothing to do with my pipe that needed fixed. He said if I would he could make the pipe repair cheaper. Sent a email to company with no response. On top of all that they charge a 44.00 service fee just for showing up. The other 3 companies did not. Very disappointing.

Laura E.
★★☆☆☆

The work was fine and professional.
I was unhappy with the cost.
I called the office and was told I was charged incorrectly.
Stressful experience.

Allan H.
★★★★★

O'Connor Plumbing replaced a gas water heater for me. They provided a free in house estimate and gave other ideas of what to fix/replace. Their quote was in the middle of the road and their availability to replace the water heater was pretty fast.
Both plumbers were extremely friendly and seem to have done a good job. They replaced some shutoff valves during their job as well.

Scott K.
★★★★★

I really want to thank the folks at O'connor plumbing. Both Evelyn and George were so wonderful and helpful when my bathroom renovation was ongoing at the start of covid19. It was crazy and hectic due to the timeline of events, but both of them were responsive and helpful. The work George did was fantastic. I'm really impressed with the quality of work he did. He was responsive, on time EVERY time, and just a really friendly, funny guy.

I hope to god I never ever have to renovate a bathroom again anytime soon (especially when you live in a 1 bed 1 bath), but if I do, I'd call them back in a heartbeat. They were fast, efficient, and friendly, and made it at least disruptive as they could. I really want to thank them for everything.

Fitrina B.
★★☆☆☆

We needed emergency repair for the pipe under kitchen sink and our regular plumber wasn't available this time so we called O'connor.
The technician was very professional, responsive and did a great job with the repair. However, the price they charged us is very high compared to the work that was done. If you have time and can wait for the repair, we would recommend you to search for other companies that charge a more reasonable pricing.

Kenneth L.
★☆☆☆☆

The Technician was awesome. Very professional.

Then we paid the bill, which was TWICE what I was expecting. I paid the bill like good customers do, and didn't argue the cost.

But I wanted to know what the breakdown was - how much for parts, and how much for labor. I asked the Technician, and he told me he didn't know. He gets the amount due from the business office.

So we called the business office. I asked what was the labor charge, and what was the parts. The office couldn't tell us either. ""We don't do business that way"", I was told.

Electricians ""do business that way"". So do locksmiths. So do auto repair shops, roofers, landscape companies, and all the other plumbers I have dealt with prior to today.

So HOW, exactly, do they do their billing? Well, since they don't price out labor and parts, apparently the bill is computed by the day of the week. Maybe the ambient temperature. An analysis of somebody's horoscope. What they had for dinner last night. Or by some TOTALLY irrelevant measure. Who can say? Maybe it's completely random. Maybe they use Tarot Cards, bones, or voices that come to them from the woods on a misty morning.

Again, the Technician did a great job. But if you don't want to pay an arbitrary price, look somewhere else first. Dollars to donuts you will pay FAR less ANYwhere else. And you will be dealing with a company that still values honesty and integrity.

Rock F.
★★★★★

Cody, Ryan and Victoria took great care of us! They fixed multiple issues and made sure we were 100% satisfied. We highly recommend O'Connor Plumbing - Riggo was right!

Tina M.
★★★★★

This Is A True Example Of A Community driven Company that I ever encountered. My home was flooded during the storms of May. It's continued to flood since the rains. Bobby from O'Connell Plumbing came to my home, told me that everything was going to be fine he was going to make sure of it. This company has taken on a huge project and my home, replacing my whole sump pump System including the piping. This amazing company is donating their work to me. I'm completely overwhelmed and extremely grateful. I don't believe anyone could go wrong choosing this company.

Steve L.
★☆☆☆☆

Overpriced. Extremely late arriving, past when they said they would. Did not do very good work. Will never use them again.

web analytics
Call Us Now
Exit mobile version