Oakes Plumbing & Heating

TJ R.

I only gave them one star because I could not give them no stars The man who showed up for Sears to install my dishwasher did not install two parts the first part was to make things quieter The second part was the cover for the electrical box as we all know electricity and water do not mix he refused to come back and try making a hundred excuses Sears finally fixed the problem with their own people
Do not hire them they are horrible when he was packing his car up to leave I found one of the parts waiting for him to come back in to say goodbye and leave me his card but he never did he just drove off when I texted him he did not answer and when he finally did made excuses and refuse to come fix the issues
I was told by many Sears employees that they are horrible and have always had to go back and fix what they've done If I could add a picture of the text we share that I would but please believe me DO NOT HIRE THEM!!!

Katrina M.

Our landlord contacted Bob to fix our water heater. Bob made three appointments and no-showed at all of them during a period of a week. He did not respond to repeated texts from us and pushed the last appointment because he got an emergency call. He never got back in touch after most of the day had passed and we hired another plumber. Very unprofessional.

Ryan S.

Avoid like the plague!! How is this a real business? Had an appointment window with Bob Oaks the owner and he no showed. We tried calling and he didn't answer. Finally got ahold of him a few days later and made another appointment window only for him to now show again and ignore phone calls and texts. Take some pride in your customer service. Stay away, there are plenty of other options in the area and Bob Oakes is unprofessional and unreliable

Liza P.

I had used Oakes Plumbing for 10 years. They were always reliable until this last call. Last week I made several attempts to make a service call. Our pump to the hot water heater stopped working. We did not have heat or hot water for many day. We made many After attempts we called another get them plumber. Too bad.

Karla J.

If I could give ZERO stars, I would. Bob is a complete con artist! He has strung out a job for months and months and not doing any work I could have gotten somebody else to do the job and he keeps having excuse after excuse after excuse to the point where he won't even answer my emails. He has strung out a job for months and months and hardly doing any work. He has my entire house torn down to the bare beams I never told him that that would be OK I just showed up one day and my whole entire house was stripped! All these months, I could have gotten somebody else to do the jobs and he keeps having excuse after excuse after excuse and now we're to the point where he won't even answer my emails. I don't even want to do now hello but I have a house that is unlivable no running water now no toilet whole house torn to pieces my new neighbors are probably sick and tired of the dumpster sitting in the driveway for the entire summer it's causing me so much stress and Bob just keeps giving me lines of crap. There may be a couple positive reviews here, but hey, if you put a bunch of monkeys in a room with typewriters they'll eventually type of word. Any good work that Bob or crew may have done was a complete accident on their part.

Samuel D.

Mike and Tyler are true professionals and problem solvers. I recommend them highly. Installation of new plumbing and associated appliances in my kitchen was outstanding. Thank you!

Sam in Milton, VT

Charles R.

We had oakes plumbing and heating install a new dishwasher,our installer Kevin was very knowledgeable and the install process was outstanding,he was very thorough and the install went very quickly.we would highly recommend their company.

Todd W.

If I could give 0 stars, I would. Have a contract with American Home Shield and Oakes was assigned to the job, a gas furnace that apparently needs a new limit switch. Told the dispatcher they'd call immediately. 6 days later, still not a word, even after calling them directly multiple times. How they're still in business is truly a mystery. Totally unprofessional and unresponsive. PLEASE don't give them your business, maybe they'll learn something and return a phone call

Dave W.

I tried to buy a water heater from a big box store and they were the would-be installers. He gave an estimate and said he'd start the paperwork. After a week I saw the reviews on here and called a big company that unclogs drains -- they did everything quickly and professionally. I never did hear from Oakes or the big box store again.

Tim R.

Absolute Garbage. Rude, unprofessional, fly by night organization. Lies, and does not show up for appointments. Should not even be in business, and I can't believe they still are.