Oak Plumbing

Rachelle K.

Wow! We called at 11:30pm last night and received a text 10 minutes later with an appointment the next morning! Loved the responsive service! Jovan came back for a second time and fixed our garbage disposal. He was professional, quick and very polite. I will request him with all of our future plumbing needs.

LuWanda H.

This place is the real deal. I am of course calling due to an emergency situation at my property. I am generally very direct to make my needs clear. I spoke with Amy so helpful and extremely nice. I let her know that I was nervous about the bill . They cannot tell you until they see the job , she books the appt. My plumber Paul is my type of person. I told him I wanted the job done correctly. He looked over the job made an assessment and got to work. My problem was a mess Paul was tenacious about his work. He finished but I had to call them back for further details of the job, no problem, Paul was out front waiting on me when I got there. No excuse the man has talent (hr does not speak much) his work speaks loudly.
Keeping there name on my refrigerator for future use.

Jamie P.

Joel did an amazing job repairing and replacing parts of our pipes and garbage disposal. He literally spent hours working on our project and tested it afterward to make sure there were no leaks. I will definitely use this company for any further plumbing issues!

K S.

Our toilet has been clogged, we called Oak Plumbing to fix it. They came right away unclogged it and left. Literally the next day it was clogged again. We called them back and they tried to charge us again, but decided to unclog it again for free since it hadn't been that long. Once again, the next day it was clogged. We won't be using this company again, as we still have a clogged toilet.

Jorel C.

Their Technician was very informative and professional. Very experienced and helpful.

Was charged $169 for coming out and checking out which is fine if they just first quote you that. Oak should just be very upfront with their pricing instead saying $49 when you inquire. They should clearly state $49 plus diagnostic fees. Especially when I specifically told them what was the problem.

Would not recommend them from my experience.

2 stars because the technician did what he was supposed too. 0 stars for oak plumbing because I think they are deceiving when asking a quote here on yelp.

Michael G.

I needed a new water softening system. I live in rural Solano county and have massively hard water. I did my research, and liked the Oak Plumbing reviews, so I contacted them ~ 4 months ago. A technician (Nate) came out promptly and was accommodating and professional. He said that they needed a water sample to ""design"" my system. I had an analysis when I bought my home 4 years ago, but it told only bacteria. He said that the water analysis cost $699. Whaile this seemed a bit steep, I agreed. I was required to pay in full before the analysis. I did so, and it then took 2 weeks for Nate to return for the analysis. He took the sample directly from the hose bib immediately adjacent to the well, and disconnected the attached water system (failing to re-attach it, which resulted in minor plant loss). 3 days later I got a call from ""Ariel,"" the ""Service Manager."" He said that ""...there was something wrong"" with the sample (it was now 3 weeks since I paid.) He was cagy about wht the problem was. I asked every way Icould, but he demurred, saying that ""...they would use another company."" Finally, it appeared that someone ar Oak goofed, it was sent in wrong, and couldn't be processed. But he did not want to admit that. He wanted to come out in another few days; it took considerable arm-twisting to get him to come out the next day (to correct THEIR mistake..!) He took the sample (and again disconnected the irrigatin system without re-connecting). 2 weeks, no respose. It took 2 calls to finally get the results (3+ weeks after he took the sample, and now more than 6 weeks after payment.) The report stated that the cost was $385. So, Oak charged me $314 just to get the sample. I was finally able to speak with Ariel after 3 tries. He promised me that he would have a price in a day or 2. No call back. I called again. Again, he promised a price ""..the next day."" After 3 of these abject LIES by Ariel I decided to go with another company, who was prompt, gave me an estimate in 1 day (I also spoke with another company which while better than Oak, did not fulfill their promises and were more expensive.) INTERESTINGLY, the day after I made other arrangements, the Receptionist from Oak called me saying that Nate coud come out in a few days to discuss the system (this was 3 weeks after Ariel said ""..next day."") I firmly told her that I had made other arrangements, and exactly WHY. I said that I intended to write a 1 star review on both Google and Yelp, and asked if the owner (""Matt ) might call me prior to the review so that he might answer my concerns. Guess what? True to form, I never got a call back.

I don't know what has happened with Oak. I read all the reviews. Something is going on, but Oak is NO LONGER A GOOD CHOOCE It has changed. GO ELSEWHERE!

Danrib P.

Jovan came to check our water heater, gave us great suggestions with an upgrade. Contact him if you need any help with plumbing.

David J.

It's taken me about a week and a half to get to writing this review due to other pressing matters but I feel I must add this to prevent others having a similar experience like ours with this company. About two weeks or so ago I stupidly stuffed too much food down the garbage disposal and caused a blockage. I tried to fix this and removed and cleared some piping under the kitchen sink but the blockage was too deep so we needed to get a plumber to fix it. We called a few local plumbers and we decided to call Oak Plumbing due to the good reviews they received. They told me that they couldn't give a ballpark estimate to clear a clogged pipe and that they charge ""only $49.99"" for a call out charge then they would tell me what the final cost would be. This wasn't a complicated job so why couldn't they just give a rough estimate ? The reason - bait and switch. They quote you a low call out charge and then.....the guy turns up, has a look and then says...:this will be $481....what ??!! My wife and I just looked at each other and told him that was a ridiculous price and goodbye. Of course before he left I had to pay the $49.99 by credit card. We couldn't believe it ! He must have throught we were either stupid and/or desperate. Maybe he was just following the pricing provided to him - he seemed to have come up with this price via his iphone, who knows. He left and we evetually found a good HONEST plumbing company who gave us a fixed price on the phone - $200. Done. What a disappointment and a waste of $50.

Lea E.

Jovan is very product knowledgeable! Professional and personable! Keep up the great work!

Scott H.

When moving out of our house on Sunday I discovered we had bad hot and cold water valves for our washer/dryer. I called Oak Plumbing mid day on Monday and had Jovon out by Wednesday morning. Jovon was great! Took one look at my hookups and gave me a no nonsense quote. Explained the process to me, offered alternatives but explained the shortcomings of those as well. He worked clean and was in and out in a very timely manner! Martina was great to work with coordinating everything as well. Will definitely use them again for future plumbing work!