Oak Hill Plumbing

Bill N.

If there was less than 1 star this company would be perfect for a negative star rating. I will be filing a formal complaint with the BBB next. Long story but the jist is they are unethical and not very well versed with systems they sell and recommend. They are also liars. Paid $700 to provide and install a Taco hot link system. After multiple tries and excuses, I was told to call another plumbing company to fix what they did. Of course now they blame it on my scheduling, but that simply is not the case. They said they would refund the labor cost and they sent me a check for $150.00, that isn't even half of what they ripped me off for, the actual part cost $400 at best. Basically do not use this company. They burnt the valve by not disconnecting power to it when they shut off the water supply. They reused the old twisted supply line and wrapped the fitting with paper towels, evidently that's how they stop a leak. After they supposedly finished, and it was all good, they did not even check the valve, if they had, they would have noticed that it was red hot. Too hot to even touch. I paid double to get this relatively simple fix to help save water while waiting for the water to heat up. Radiant plumbing came in and swapped out the burnt valve and viola imagine that, it works just as it should. So, I ended up paying radiant $880 and Oak Hill plumbing $1000.00 for something oak Hill plumbing quoted me for $700. The check they sent me for $150 will be saved for the BBB and as a good lesson to me. Beware people, just because they may have been around for a long time does not mean squat. Do your research, and go with those who have many many good reviews.

K F.

Robert and Paul were able to make it out the same day we called. It was very nice. They explained the problem and got right to work. Thank you!

James H.

If you use a plumber for a third service call at your home. That can only suggest that the plumber does good work and has my confidence for my household plumbing needs.

Jasmine L.

We called Robert after we had a leak under our sink. He was able to come the same day when most plumbers told me they were booked for weeks. Robert was amazing! He comes from a generation where he can fix anything. Most plumbers would have tried to up sell us on a new thingamajig, but not Robert. He was able to repair a pinhole in our faucet--like MacGuyver! His pricing was also very fair and reasonable. Robert is a real gem!

M S.

Big points to Robert at Oak Hill plumbing. We had a water/shower emergency after 6pm on a Thursday night. Thankful for his expertise and availability. A very kind and respectful family and company. #KeepItLocal

Aynsley I.

Robert is an excellent plumber! I've never even reached out to another plumber because he is so kind, quick, and helpful. His wife handles all of the incoming calls and she is great to work with as well! I couldn't say enough great things about them; I have recommended them many times and even have my mom using him now for all projects too. On the last job it was a quick fix and he showed me how to fix the faucet on my own in the future, that is great customer service and retention of you ask me!

Betsy M.

Great service and service fee. I also got a great story and learned how to replace my toilet seal if I ever try to do it on my on.

Catherine H.

Robert of Oak Hill Plumbing is the Plumber I have depended on for the past 9 years in both houses I have owned in Austin. He is so pleasant and trustworthy, occasionally I have left my house to run an errand and let him lock up the house. His work is done right, everything is cleaned up, price is fair, quick response to schedule appointments. This past week I had my kitchen updated and Robert installed a new faucet and re-installed the garbage disposal -- it seemed like a new disposal because it was so quiet. Everything works great. Robert is reliable and I'm happy to recommend him.

RJ O.

I am giving Robert of Oak Hill plumbing 1 star, not for the work he did, but because he flat out turned down a job we asked him to to. His reason? It was a bit more work than he wanted to get into. He also said "he's old", meaning he cant handle it at his age? The job was to move the vanity faucet piping from its current position in the wall over about 18" (we are expanding a shower towards the vanity, which required the vanity position to be moved). Also wanted him to cut the existing shower lines (already exposed as we did the demo) and cap them off at the floor level, and install new lines where the new shower valve will be after expansion. Too much work, he said.

I understand a general handyman may not want to get into the complexities of plumbing work....but a "PLUMBER"? That is their specialty! He basically referred me to another plumber he used to work for what would probably do the job. So this plumber came out to give a recommendation of a real plumber.

Save yourself time if you are doing anything that a handyman can't do. This plumber apparently doesn't have the drive for jobs requiring "plumbing" expertise.

Jesse J.

I had a plumbing emergency on a Saturday. A leaking solder joint in the wall was flooding underneath the flooring. I needed a good plumber, and I really didn't have any room for a price war. I was in such a need that I didn't even ask "how much?" All the plumbers I called either weren't available or couldn't make it out until Sunday.

Thankfully, I was referred to Robert of Oak Hill Plumbing through my neighborhood forum. It was his day off, but he was at my house within 30 minutes. With a little digging around, he found the leak and quickly fixed it. Not only that, be he quickly assessed a couple of other smaller non emergency issues we had and fixed them too. If Robert, I would have had to replace my entire floor.

I had no idea how much this was going to cost. I was expecting $500-$800. I was very happy when it came out under $400. Robert is a super sweet guy, does great work, and is reasonably priced. I highly recommend him for your hopefully non emergency as well as emergency needs.