Oahu Rooter and Plumbing Services

Dean Y.

Oahu Rooter was very responsive and replaced my garage disposal within a day of my initial contact. Communication was easy. Louis and Billy were on-time and efficiently completed the job! Probably the best aspect of the whole process is that they had a replacement with them - freeing me of having me to shop for a garbage disposal.

John T.

I had a clogged shower drain and kitchen sink drain. Called Oahu Rooter and they came to my apartment in about 40min. Other plumbers I called were too busy to come or I needed to schedule an appointment. Loui came with his helper, Billy. They were very professional, efficient, friendly, and cleaned up after the job. Pricing was reasonable. I will definitely call them back if I need a plumber.

Derrick L.

Louis and his son arrived on time, to change an old Moen shower cartridge that was over 30 years old. Another plumbing company said that normally they aren't successful in removing a cartridge that old, so recommended a complete handle and valve replacement at a cost of $1900. Louis didn't have to go that route, as he successfully removed and replaced the cartridge for $234. He said that if he had to change out the entire valve, as the other company, he'd only charge $1200. This father and 2 son operation are straight up, honest, do quality work, and are reasonably priced.

Saraha A.

An honest company! Highly recommended! They came out to assess, let me know what I had to do to fix the problem and left. Didn't even charge me for their time. When I have a job that I will need help with they are definitely first on my list!

Kekoa L.

Sorry but you have the wrong person. I never left a message with profanity. But thanks for finally replying. There obviously is a trend here as someone else isn't very happy about something.

Jim L.

Thank you Louis, great job. And great price. I highly recommend this company! They try help me install washlet from old one. Now it all good.

Shaun S.

This company is great, it's a family business that is on time, dependable and efficient. I called 4 other plumbing companies and this was the only company able to come out to my place on a Saturday to fix a leaking sink. They gave me advice over text message on what appliance to purchase and they came over and did the work and cleaned up after themselves. I highly recommend using this plumbing company, I know I will call them in the future for all my plumbing needs.

Shelley G.

Lou and assistant did a GREAT JOB at changing out a broken tub stopper in the wall. He even found a way to not cut open a wall for access and saved us $$. Quality work and great value. We will do more work with them in the future. Thank you Oahu Rooter!

James M.

I needed to have my hot water heater changed and requested a quote via Yelp and Louie quickly responded and coordinated the work. Louie was professional and flexible and I appreciated his professionalism. I was out of town, and Louie coordinated with my wife on the date of the work and was on time and did a fantastic job. The new water heater looks better than the previous one. I would highly recommend Louie & Oahu Rooter and I will definitely recommend them to anyone I know requiring plumbing services. Thank you for great service.

Rylan C.

Ten star service. Only if this was an option on Yelp. Needed to change out a water heater and garbage disposal. Louie and Louie Jr were so awesome from start to finish. Finding plumber: I called around and he was one of the few that answered my phone call immediately. He was very kind in answering my questions and made me feel valued. His quote was reasonable and he was transparent on the items he wanted to install. I went with what he recommended for water heater and garbage disposal. Communication: I am caller type of person and answered my call or called me back if he could not respond immediately. I believe he was busy one time and he texted me immediately. Talk about customer service! After our initial calls, we just text after in regard to coordination and questions. Days before installation day: He did follow up with me through text because I scheduled with him a few weeks out from my first call with him. He wanted to confirm the day and items we wanted to install and replace. Day of installation: 1) He texted me 40 minutes that he was on his way. He arrived 10 minutes early and he met me at my apartment door. Honestly, I was nervous because I needed to reserve the loading dock and elevator with my management and they are a bit strict if the vendor can't make the reserved time slot. In the past I had to reschedule and rearranged my work schedule to reschedule a vendor visit. However, Louie came on time and assured me through text he will make it by the reserved time. 2) The installation of my water heater and garbage disposal were both quick. I believe he was done in less than an hour and that also included clean up and taking the water heater to his vehicle. Soooo fast! I had to work remotely while they were installing and he did not bother me. He was very clean where he brought his own cleaning items and mats to keep the area clean. He didn't ask for anything. My space is quite cluttered and small, he did not ask me to move anything and worked with the space he was given. However, did move stuff around and he never said anything. 3) Payment options. I did not ask about card payment, but you can pay with cash or check. 4) Before he left, he kindly answered my questions. He shared his items he installed has a warranty so only wants to work with the best. He will be up front during your first phone call with him that his items he installs are a little pricey but should have a higher quality as he does add a warranty on the items his company installs. He will register your items and will help you work with the vendors. He also took my water heater and garbage disposal so I don't have to dispose it myself. After today's experience I plan to go with Oahu Rooter again for other projects around my apartment. Thank you Louie and Louie Jr for valuing me as a customer!