Number One Plumbing, Heating & Air Conditioning

Kevin C.

I had a water heater with a massive leak that even leaked from the garage, all the way into my kitchen.

I called my usual plumber but he was all booked up till the next day and told me he didn't repair water heaters anyway.

Since I've dealt with being ripped off with everything from car mechanics to plumbers and on an on, I figured I'd check out Yelp.

I'm not sure if it made a difference or not, but when I called ""Number One Plumbing"", I told them ""I promise, if you're guy doesn't rip me off, I'll leave a positive review on Yelp"".

**I think this is a smart move, because even if they weren't very honest (which I believe they are, as you will read), then they know you're the kind of person that leaves reviews- so if a business is smart, their going to take good care of you.

**Also I turned off the main water valve, so the leak had stopped for the time being.

Anyway, there was no question I needed a new water heater. The question was ""How much is it gonna cost me and what if anything else is the plumber gonna try to upsell me on??""

Well, when the plumber Roy, arrived about 3 hours after I called (Which was extremely fast considering a lot of plumbers don't even call you back the same day!), he checked out the water heater and found it was rusted through.

He then told me a brand new one would cost $850 installed.

That ""sounded"" kind of expensive, but I had no time to waste, so I told him to go ahead and install the new one and while he was installing it, I checked what the going rate was for an new and installed 50 Gallon water heater, and I found rates from $900 to $2000!

So Number One Plumbing charged me $50 less than the cheapest price I could find online!

That works for me.

In addition, he mentioned that although I won't notice a massive difference, this water heater is more energy efficient than the old one, and will save me money in the long run.

All and all, I am very satisfied with this plumbing company and will definitely recommend them to others, and call them for any other issues I may have in the future.

Thanks Guys- And Thanks Roy!

Dave J.

My air conditioning was not working...no fan..no air...Called these guys around 1pm. They arrived at about 3 pm. The technician went up in the loft and the air was working within 10 mins. I had a bad wiring connection in the loft.

The company did not charge me for the repair. Also, the technician gave me vouchers for the next repair or routine maintenance. A pleasant surprise.

Daniel H.

Good work, roy. Thanks for the insight

Mucca J.

don't buy the $85 deal. They charge you $85 more to make up for the deal. So you end up paying $35 more. The service is nothing special

Anthony Z.

I called these people on a Monday in the middle of summer and they still managed to come over within a few hours. There were several issues with my AC unit, but luckily the guy they sent had 15 years experience and figured everything out quickly. I keep my house like a meat locker even when it's 110 out, so I am no stranger to AC companies. The tech was great, the office lady on the ball, the price fair, and they didn't try tro sell me anything I didn't need like others have in the past. I was 100% satisfied and will definitely call them the next time I need AC help.

Edgar S.

Excellent service all the way. Definitely recommending to all my friends. And I'm absolutely coming back for any future plumbing needs.

Francy J.

... Well my job is not 100% done yet, because i decided to get an additional unit and now i need a drain line thingy... but, I give this place a 4 stars mostly because Roy is dope! I wish it was a little cheaper though, but then again... as the saying goes; you get what you pay for. ;)

Roy Rocks!

F Z.

My downstairs toilet overflowed on its own =(... so disgusting. I saw the reviews of this company and decided to go with them. BEST DECISION EVER. I called the company around 9pm and said they could send a technician over around 10. I opted to just have them come the next day cause of the additional fee. They told me to expect Carmine between 12-2.

The next day Carmine called to let me know he was on the way AND he arrived around 12. I let him know what the problem was, he did an assessment of the situation, and gave me an estimate. I accepted it and he went right to work. I asked him a couple questions and he let me know what was going on...kinda walking me through what he was doing. He informed me of the problem and resolutions and future problems that may occur.

When he was done he noticed I had a water leakage problem in the front of my yard, did an assessment and took extra time to fix the problem at no extra charge. Granted it was an easy fix the fact that he actually took the time to notice and address the problem made me really appreciative. I should be saving $20-$30 on my next water bill.

From start to finish the service was excellent.

Just FYI: This is a 24/7 response company, but they charge $75 after regular business hours.

Eisel G.

Best costumer service I have ever received. After calling at night after hours, I was surprised to have a real person answer instead of a machine. They scheduled me for the next morning. I received a call 30 minutes prior to my appointment to confirm and Carmine arrived on time.

I had an issue were the builder had done some, not so good, piping work. Carmine was able to pinpoint the issue and had the proper equipment to fix the issue. He was extremely friendly and highly knowledgeable. He even went to my neighbors homes to check their piping and inform them about my issue. One of my neighbors informed us he was having the same issue.

They gave me a fair price and I will definitely use them again if I ever have any plumbing issues.

TC C.

Great company to do business with.

I've called this company a few times in the last month and I am very satisfied with their service. The first time was in the middle of sweltering heat in LV. The AC just died. I called up this company based on excellent yelp reviews. I got scheduled for next day. Albert was prompt and professional. He took a look at my thermostat, the furnace and the roof AC. He fixed three different things and replaced the motor on the condenser. He even fixed the thermostat that was not screwed in properly on the wall. That was really nice of him. On top of it, the charge was reasonable and even got the 10% yelp discount. Later in the week, I had to call back because my neighbor noticed the AC was loud. By the time Albert came out, there was no more loud noise. He did the inspection anyway, and made sure nothing was out of place. He didn't even charge me for the visit.

The third time, I had a leak in the ceiling. It was a Sunday after LV got hit with heavy rains from last few days. I called a different company because Number One can't come out til the next day. The guy quoted me $770 to drain the primary and secondary AC pipes. Unfortunately (rather fortunately for me), he is unable to do so because he did not have nitrogen in his van. So I called Number One anyway. Albert was able to fix the same problem and he only charged me $150.

I have to deduct a star because when I called Number One after office hours to make sure they send out an AC technician, not plumber, that message was not relayed (Must have been a third party company that answers calls outside of normal hours). On the appointment date, they sent out Carmine and he had to call back the office to send Albert out instead ASAP.