Number One Plumbing, Heating & Air Conditioning

scot c.

I have an old air conditioning system that is limping along on crutches, just waiting for the day that drains my bank account. Sure enough, I flipped that sucker on for the first time this year.... and no cold air! The fan outside just wasn't kicking in to cool the air. Sigh.....

Thanks to Yelp and some of the reviews, I thought I'd give #1 Plumbing a try. Gave them a call on Sunday to make an appointment for Monday, no emergency, so I left I message with their answering service. They called me promptly on Monday morning and service technician Byron was at the house by lunch time.

About 20 minutes later, I hear the outside fan kicking itself into gear and Byron came into the house showing us a broken wire in his hand. That's it! Didn't try to tell me it was a capacitor that needed replacing or some other $150 gadget, just charged us for the service call (with a Yelp! discount). Byron took the time to explain that sooner or later we would have to replace our system and what are options might be, which I knew already, but not today.

Nice to find honest service technicians, isn't it? I highly recommend #1 Plumbing, Heating, and Air Conditioning - I know I'll be calling them when it is finally time to change out my almost 20 year old system.

Joan M.

I am very impressed with Number One and Steve, the manager. I needed someone to come out to my rental property to check over my nonworking heating system for my renter. They were the second company I called. The first company (which I won't name) told me I needed a complete new central air/heating system. Granted the system is old but they just didn't give me confidence about their inspection. I wanted a second opinion and called Number One. They were out within an hour of my call and up on the roof. They found some loose wires and that the system had not been put back together from the first company's inspection! They attached the wires, checked the system at the thermostat, and called us with complete info on what they found. NO CHARGE for service call. The system is now working and I will not hesitate to call Number One in the future for a/c, heating and plumbing needs for my rentals and my own home.

Nelson G.

The air in my vents were not flowing so the first company I called sent out a technician that spent a total of 15 minutes and told me I need a new motor ($580) and a new thermostat ($180 - $280) plus the service call fee. I did not have a good feeling about him (even though he was the ""repair manager"") so I told him I would think about it. I eventually called #1 Plumbing - Heating & Air Conditioning and spoke with Steve who immediately set up a appointment for me within the next 2 hours. The technician (Bill) who was the plumbing & hvac manager arrived on time and was very professional, cordial and thorough. The problem was a emergency power switch that was turned off. He had surmised the problem within 2 minutes but he went ahead and spent around 35 minutes diagnosing every other possibility just to make sure. This included testing the thermostat which was functioning just fine and did not need to be replaced just like the motor which was also operating correctly. I was so impressed with his honesty and work ethic that I asked him about some plumbing issues that I had and he did not disappoint, he was thorough and explained everything in layman's term so I could understand the issues. The prices that were quoted were very reasonable and again the service was superb. I can honestly recommend this company with a clear conscience! I am definitely a customer for life and will recommend them to everyone I know!!

S D.

I think these guys are great! Sometimes it seems difficult to find honest folks in HVAC and Number One has been great from minute one.

I thought they did a great job servicing my HVAC and gave sensible recommendations (I had some issues with some of my filters).

After they came the first time, I signed up for their regular check-up program. It's now some months later, and I just got a call from them to schedule my next checkup! I like how they kept track of that and took the initiative to call me. Otherwise, I probably would have forgotten!

Dominic R.

Based on my experience today, I highly recommend this company. I received a call back within 10 minutes of my message and I later learned it was the owner himself. He dispatched a gentleman plumber named Bill Boileau who fully met all advertised representations of this company. He assessed my two problems and offered me his estimate before proceeding. I had forgotten about the Yelp discount and he reminded me (saved me 10%). I will definitely use this company again and hope all the professionals are as good as Bill.

Alan O.

Thanks for being so prompt. Bill was a great technician. I will recommend you to anyone who needs service.

Brandon P.

My A/C stopped working suddenly so I called #1 because of Yelp. I have used Elite and some of the other ""Major"" companies, but have not found the perfect, honest and affordable service. I was impressed. The tech, Danny, took his time to explain things to me, only repaired what was necessary, and even taught me a few things! He did not try to ""up sell"" me, which is annoying when services do that.

I have found my permanent HVAC company!! Thanks #1 and Danny for incredible service and even the discount!

Thomas B.

One of our AC units went out. I called the company that had installed the units for Pulte when the home was built. They said they would call me right back to schedule a technician. 3 hours later I had not heard a thing. They were also going to charge me $75 just to come out. I was tired of waiting so I called Number One. Within a half hour they called me back and scheduled me for the next morning, which is what I requested. Called the other company back and they didn't even ask why i was cancelling their technician, which I thought was odd, but oh well.

Ryan came out the next morning and tested my unit, thermostat and wiring. He then messed with a few things and within 15 minutes my AC unit was back up and running. The cost? Zero! There was no charge since he was able to fix it so quickly! I actually felt bad that I didn't have any cash on me because I wanted to at least throw him a $20 for driving out.

Great experience. This call was for AC, but if I have any plumbing needs I will call them now instead of the plumbing company I used in the past!

Tracey B.

Fast and friendly to say the least !!!! The house I had for sale was about to close a deal when the inspector said my AC and Heating was not working. I looked on Yelp to find a company with good reviews and # 1 Plumbing, heating and air conditioning showed the best results. I called and they sent Danny out to my house within one hour WOW that is fast service. He was very understanding and sympathetic really nice guy ( : Anyhow turns out someone had stolen my whole unit off my roof . Shocked and freaked out of the cost and audacity that someone would take it I was told a rough estimate and that I would be called the next day my bill was up to 2 thousand but with my 10% yelp discound I saved around 2 hundred and did second day air to get my parts I needed. The AC/Heater was installed only 2 day after my initial call per my request but could have been put in within 24 hours from when I called. The fast service, great staff via phone and in person is excellent. I strongley recommend them for any of your AC/Heater needs.

Christina D.

I came home from another busy family day to find that my AC was not blowing air and the thermostat was reading 90 degrees and it was 9:30 at night.
I called Number One after reading such incredible reviews on Yelp and I'm so glad that I did. I got a hold of someone immediately and within the hour a technician arrived at my front door. The tech even called ahead to introduce himself so that I'd feel safe and know who to expect. Within an hour of his arrival, Danny, the technician, had replaced my broken fan motor. He was extremely professional and personable as well. I appreciated his help.

I will entrust any of my heating/ cooling/ plumbing etc. issues to this company in the future, as well as recommend them to anyone.

By the way, I mentioned that I learned about them from Yelp and received a 10% discount. Call them!!!! :)