Northside Services

Scott R.

Like Everybody is Saying Buyer BeWare The Owner Loves To Throw He is A Christian Put a System in our Home 7 Years ago I have continous had issues with , Just Yesterday Out 400.00 for another Compressor Fan Motor I am surprised they are in business and would not Recommend Them To Anyone, Please Save Your Money, It's been a huge Head

Stephen O.

Please don't be fooled by companies that claim they are faith-based some of the worst perpetrators hide behind God, this company is no exception. My air was running perfectly cold I called these because I have a dust issue and I wanted information about a product they have called aeroseal Mike Langer came into my home, I trust these people to come into my home to help me, he went up into the attic where the Handler is I have no idea what he did, but myair is no longer working it's not blowing out cold air anymore. I noticed it about an hour after he left. I have surgery coming up next week... this had added to my anxiety .. I cannot come home from the hospital to a warm house. I spoke with Christine the manager who supposed to send me pictures of what this man took in my attic.. 4 days later she has not sent me anything... he was supposed to send me the pictures as well of course he has not sent anything either. From this point I will go to the media because I read in another review this has happened to someone else it may or may not make a difference because I'm just one person but I encourage anyone that has has issues with this company to post we have to put a stop to dishonest service we have to put a stop to trusting people to come into our home and then take total advantage of us. Is such a feeling of helplessness when someone takes advantage of you you feel like there's nothing you can do but there is we can get the word out and stop these fraudulent dishonest criminals. Christine said to let them come back and see what happened but why would I let these people back into my home again. Remember I had a dust issue I didn't call them about air conditioning problems when Mike came downstairs that's all he discuss how I really needed to change my AC Handler and how it will probably go out on me in a year and how they have a good Finance situation where some people pay as little as $80 a month all this information he gave me about an air conditioner Handler unit .....he gave me nothing about my dust issue which is why I called and then all of a sudden my air conditioner is not working what's wrong with this picture. Everyday I walk to my home I'm frustrated it's so unfair but one thing for sure, the God I serve teaches us that you reap what you sow... Northside will not survive deceiving people this is going to be a short-lived company... they're probably already suffering financially.... it will get worse before it gets better God don't like ugly! I had to give a star rating in order for my comments to be posted so that's why there's one star they deserve a minus zero

Melvin L.

No show - no call - do not waste your time with this company. Poor customer service at every step. This company was supposed to install a water heater on Saturday morning. My husband called them on Friday to confirm the appt and was told they would be out between 11:00 a.m. - 12:00 p.m. We waited all morning for them to arrive and they did not show. When my husband called the plumber, he said the wrong model was sent and that a manager had called to notify us that the install would not be happening. That's a lie! There was no call to his phone from this company. Had they had the decency to notify us, we would have understood. Their plumber said he would re-order but it would be another 10 days. Today, Monday, 2/12/18, my husband called to cancel their service. They've proven their undependable. Their receptionist asked if he wanted to speak with a manager and he said he did. After holding for 8 minutes with no manager answering the call, he told the receptionist he was done. We looked at their reviews and thought they provided good customer service but our experience shows that to be inaccurate. It's worth it to pay more for a company that honors their commitment and communicates with their clients.

David B.

The company that initially installed my AC unit did it without pulling a permit from the city of Tampa. I attempted to have them fix their initial install mistakes. They failed miserably. NorthSide has been nothing but professional. They will be my exclusive AC company moving forward.

Bobbie S.

They misled us and said that we were getting a 5 ton system; however they installed a 3.5 ton air handler and a 5 ton heat pump. We have had the system for a couple years and every year something breaks. We called them for repair and help on our problem and they did not do anything for us. I would just use another company. Read the google reviews too.

Gary B.

These folks are absolutely wonderfu! They do incredible work, are very nice and professional. I would highly recommend them!!! Thank you Northside Services for your quick response time and a job well done!!

Mike B.

These guys are the worst in the business. Came out quoting how honest they are and in the end, switched up wires on my unit to make it seem broken. I had very reputable A/C Company come out for a second opinion and he verified the wires were misplaced. The Service Manager Tito lied to misadvising that his techs do no inspect wires on a maintenance call. I saw the service tech take off the hard start capacitor that wires were switched up on while Northside was at my house. Along with that, the hard start capacitor was the piece that had the wires switch. The second company I had come out told me they hear about Northside doing this to a lot of people and hate that they give the industry a bad rep. The service tech wouldn't even look me in the eye after the call, and snatched my check up off the table like the thieves they are. Don't trust these guys, they're slimy no good cheaters.

Daniel L.

I contacted 3-4 AC Repair companies after 9pm on a weekday, and Northside was the first to return my call. Thank you very much for coming out quickly to my home to diagnose my AC issue, quickly estimate a replacement cost, and scheduling services timely. I met about 5 different employees, and they were all nice hardworking gentlemen. We had our entire HVAC system replaced and Aeroseal installed. It was definitely a process over 2 separate visits, but I feel our house has better airflow now and we are sleeping better. :) Unfortunately they did have to reschedule my 2nd visit and did not give me adequate notice, so I'll admit that was frustrating for me personally. But in the end, knowing I trust their services, I'd hire them again. We also got fantastic interest free financing (I assume you have to qualify), which is THE BEST way to purchase a new HVAC system! Thanks guys!

Jeff N.

I had a recirculating line on my hot water heater spring a nice leak on a Friday evening. Given some recent experiences with another company on air conditioner repairs (6 trips), I was expecting another hassle, but Northside immediately sent out a seasoned plumber who replaced the faulty section of pipe. Quick resolution on Friday @ 10:30pm at a reasonable price seems like the perfect service call. Turns out the point of failure was a """"shark bite"""" connector (press-on fitting some guys use to save labor over soldered joints) used by another outfit. The Northside guy took some pictures and the failed piece for his plumbers guild, where apparently the shark bite controversy rages. I appreciate anyone who's that committed to staying on top of their profession. Hopefully I won't need to call anyone, but if I do, Northside would be my go-to.

Janice L.

UPDATE: The AC unit they tried to convince me HAD TO be replaced worked for another EIGHT years without any major issues. I probably could have repaired it when it went out this summer, but decided to let a friend in the business replace it for me. I hope no one is falling for this company's disgusting, unethical, predatory sales techniques.