North Valley Mechanical

Nancy S.

We've been with North Valley Mechanical for some years and we are always impressed with the technical skills of those who come to the house twice a year to check out our units. This year (the HVAC) is 25 years old. There was a serious problem with one of the units so we decided to replace both. Today. The guys who came over (Ferris and Damond?) were amazing! They were really a true team. Six hours later both units replaced (one in the attic--not easy) and they are humming along beautifully. Kirk came this morning to make sure all was going well. He's a terrific old school owner who truly cares not just for his customers but even more important--his crews. It's also truly a family business! We cannot speak highly enough about their integrity, their caring for customers and staff and how greatly we appreciate all they do to keep us comfortable during any season.

Lawrence T.

They just completed a removal and install of my new unit on 3/24/22 and of the several HVAC companies that I received a quote for my AC removal and installation, North Valley Mechanical was hands down the best priced. There were no extra charges or surprises that came about from the quote I received. From the sales person, Jim, to the installers, they were all very honest and very professional. They fixed the flaws from the previous installation. I highly recommend! Great Job NVM!!!

Nancy F.

This company is very honest and reasonably priced. They just completed installing new ductwork and insulation in my 1962 house. North Valley Mechanical completed the work as quoted wiht no upcharges or surprises on the day of installation, AND they fixed the insulation to help make the house cooler. It took me four years to find an honest company. I had 5 other quotes from different companies, and those quotes were 6-10 times more expensive. None of the other companies suggested increasing the insulation. North Valley actually fixed my problem when no one else could give me an honest quote.

I also use them for annual maintenance on my AC unit, and they are fast and responsive. There have been a few times when I have called them because the AC was having issues, and they got there quickly and fixed it. They could have told me the unit needed to be replaced, but instead, they fixed the drain line and filter and it was back to working again.

I highly recommend this company.

Gene P.

North Valley is tops in my book! I've had them replace entire HVAC systems in 2 homes so far, referred my son who had his system replaced, and they service my system every 6 months. They do excellent work, have fair pricing, and treat customers with respect. Thorough explanation of work to be done, options available, and honest comparisons of why to choose one option over the other. I highly recommend this business!

bill a.

I have an interior, water sourced heat exchanger Trane unit. Very expensive to replace. North Valley tech Brett was very knowledgeable and professional. North Valley was my second opinion because I'd been told by another company
I would need to replace my HVAC unit because the heat exchanger was ""probably corroded and leaking."" Brett performed a thorough inspection, replaced one electrical connection, flushed the under unit drain. He ensured it was operating properly. Very pleased w their service and highly recommend this business. They waived the service charge and I only paid for the replacement part.

Elizabeth E.

We are local successful realtors who use many different companies to help assist our sellers getting their properties closed in a seem-less manner. We love to YELP great reviews for awesome companies! We have used this company before with no issues. Unfortunately we had a bit of an emergency situation with a Townhome we are in escrow with, with a tenant and AC issues came up in the inspection. We had NVM out to access the situation. The AC had been working but as soon as their tech arrived (not the friendliest guy) he reported to us that the compressor had froze right then after he had me go up and turn down the air.
Long story short ... We contacted company to figure out what to do and whoever it was that spoke to my partner was very unprofessional stating at one point ""The unit was dead when we got there(not true) KIDDO"" very condescending and basically calling us liars. We obviously would not recommend our seller working with this company. We did get Emergency Air out last evening and were told that although the unit is old it had ""not froze up"" and he got it back up and running! Would that Gentleman have called my partner ""KIDDO"" if she were a man?

Beverly P.

Jim my sales person was great. He was extremely knowledgeable and walked me through every every step. The team that did the installation were great. They were professional and friendly. They did a fantastic job with the install. They took the time to go over how to use my new thermostat. I would highly recommend this company.

Beverly P

Karissa N.

Highly Ethical Company. I tried everything and thought I was going to have to replace my ductless mini-split. I was ready to take quotes for the purchase and installation of a new unit. Then North Valley Mechanical did a lot of research on my off-brand A/C and found a $8.00 solution for me. I trust North Valley Mechanical for high quality, cost effective solutions to all of my HVAC needs.

Brian N.

Def. recommend this company. We broke a heat record day before yesterday and go figure my A/C went out. First place from home warranty company couldn't be here for a week! Upon making an exception request, I was assigned to North Valley Mechanical. They called within an hour and were here same day within 5 hours. Technician Zach showed up, diagnosed the problem immediately as a broken fan, had it temp fixed within 15 min, told me he was ordering a new fan blade and would call when it's in. Within 24 hours he called back and they showed up this afternoon to swap it out. Chris K. Showed up and was just as efficient and thorough as Zach. Was not up sold anything and the entire problem was resolved very quickly! They will be my new go to for A/C issues! Thanks North Valley! Please keep up with integrity and your service standards!

Dennis M.

Worst Customer service we have ever experience! We had an air conditioner that was over 20 years old that was not cooling properly. The North tech told us that there was a leak in the Freon line and he might have to fill it. We asked him to let us know how much that would be. He told us ""alot"", and just filled it and never let us know how much. We received a bill for $1200! The unit needed replacement, what a waist of money! We would have never agreed to replace the Freon at over $180 per unit (6 units) especially since the going rate was $120, and it we needed a new unit. When my wife called, the lady who took the call was extremely unsympathetic and rude. we told her told her that the tech had not told us the price. My wife had reached the tech before the call who said "" I usually tell people the price."" He didn't! She then talked to the new unit salesman who didn't want to hear anything she said. He cut us off and hung up saying ""well I guess we're through."" We found the same unit with another company for over $3000 less. We've paid North Valley but will tell as many people as possible about the horrible experience.