North Pacific Plumbing

Debra C.

North Pacific has helped me with a couple plumbing issues over the years., most recently a new garbage disposal. When Preston determined that it was a defective disposal still under warranty, they worked with me to get the new one and come back to install it, all for a very reasonable charge. The disposal maker gave me the option of sending someone of their choice, or picking someone of my choice, and I chose North Pacific.

Rob B.

Brent and his technicians are awesome! They are friendly and professional. They work hard and get the job done quickly. Every time they've done work for me I felt like they had our best interest in mind.

Nancy G.

Brent and his crew are a pleasure to work with: on time, on budget and very knowledgeable and professional. They quickly determined that part of our problem involved the City and took care of arranging for the work and inspections to be done. As for our part of the problem Brent made sure the proper permits and inspections were arranged and the crew quickly set out to bring our sewer system up to date. North Pacific Plumbing is a highly sought after company because of their knowledge, skill and professionalism. We highly recommend them.

Jerry M.

Called for service to clear a clogged sewer line. Preston had to search and dig to find our clean out trap.
He then used a special camera to show us how and where his auger had to go to clear everything. He did it thoroughly and professionally.
He was very personable and gave us some tips how to keep our drains clear (definitely NOT putting Draino type stuff down the drain!). Instead told of safe and clean way to do so.
Price very reasonable and as they say, you often get what you pay for.
A very good outfit to do business with , and have no reservation in recommending!

Helen H.

We have nothing but great things to say about Brent and his team. Several of his plumbers have done work at our house and have all been very knowledgeable, professional and prompt. They have helped us with more issues than I care to remember but mostly recently solved a major issue with a blocked pipe that required cutting a pipe under our house. The work required 2 plumbers and 5+ hours of very messy work and they did a great job of cleaning up and leaving everything as they found it. Highly recommend Brent and his team!

Jana B.

We have had North Pacific for several jobs since we moved to our new home - shower, toilet, disposal. The team is responsive, prompt and knowledgeable.

Michael H.

The water heater at my parents' house leaked all over the garage and needed to be replaced. Two days later, Brent was here to replace it. The unit that he brought was clearly superior (I mean, the old one died so the bar was pretty low for that), and surprisingly was made out of superior materials (sadly surprising because ""old"" people always talk about how ""they never make them like they used to"" about any appliance). The water heater plus labor was $1500, and he had to leave to go to the hardware store to get a tube since our configuration is bizarre and what he had on hand wasn't long enough. The important part to note about this is that he didn't charge for the tube, which admittedly doesn't cost very much but still; other reviewers here have complained about being overcharged and having to pay more for small parts etc. which baffles me given the quality of service we received. He also went over the permit info and what the city inspector would be looking for when he/she stops by (standard for water heater replacement). He was also friendly and indulged my curiosity while he worked (which isn't a requirement for good service but is always a plus). I don't have a whole lot of experience w/ his industry, but my family and I were all very happy w/ the job done and when I get my own house and have water heater issues, I won't feel the need to research out where to get service since I know of a great place already. My only complaint is that Oregon, Washington, and Canada are further north than Sacramento, and we're not really coastal, but that's just a complaint for the sake of complaining because I think it's funny and want a ""funny"" upvote.

TL;DR: Use North Pacific because it's great.

Ashlyn J.

Honest, friendly, and professional! Brent promptly responded to my inquiry for an appointment and fit me in that week. He repaired our garbage disposal in (literally) a few minutes and he also showed me how to fix it myself if the same problem arose in the future. Since it was a quick repair he also kindly charged a discounted rate. I highly recommend North Pacific Plumbing to anyone seeking a friendly and professional plumbing repair service.

Carol M.

They came through with shinning colors! Quickly returned my call, came out the next day. Preston did a great job, reasonable price. Couldn't be happier with the service.

Crilly B.

I asked for an estimate for a bunch of plumbing work that I needed done in my home. For replacing the hot water heater (labor only), they wanted $1750. Considering that it's about a 3-hour job, that's nearly $600 per hour. When I asked for an explanation, Brent said ""I don't have time"". He then said I could get it done for the price he quoted or go elsewhere. Needless to say, I've gone elsewhere. They may do a good job with they work, but their prices are ridiculous and their customer service is non-existent.