North Dallas Plumbing

LC D.

This is an update to my earlier review. Becky from Holden Plumbing has contacted me in response to my review on Yelp. I felt that she was genuinely interested in finding out what could have been done better to improve my experience with their company. Without me asking, she offered to refund the $99 service charge.

Jessica L.

This company is HORRIBLE! I had called yesterday and told them I wanted an estimate on some work to be done at my house. They never said a thing about a charge or anything. I just wanted an estimate. they came out and looked at my problem and then charged me 60 bucks because i didn't want it repaired today. unprofessional jerks.

Celine B.

I can't believe how dishonest this company is. They are only out to make a buck. If you use this company, keep track of the time. I asked again and again for prices, and kept getting the run around until the bill came. Do your research before you get sucked into their games.

Tomas H.

After calling numerous plumbers that wanted to charge an arm and a leg to fix a leak that had been made worse by another contractor, we tried Holden and were very pleased. Other plumbers couldn't even give us time and date as to when they can come out to look at the leak, let alone fix it. Holden, got someone out right away and they fixed it in less price than others who were quoting even higher price just to come out and see how much it may really cost. The plumber sent was professional and advised us about the coupon that we can print from their website, helping us get this item done in reasonable, expected price than the arm and a leg that everyone else wanted to charge and not even commit to fixing anything.

We'll be using Holden as our plumbers in the future due to this experience as I am sure plumbing services will be needed from time to time.

R H.

We had our spa serviced for the winter by a pool company. A few days later we smelled a faint odor of gas. We had the spa heater checked again. It was not the problem. We called Holden to check the house forf gas leaks. They did and could not determine where the problem was. It seemed to be located near the hot water heater, and since it was old, we hired them to replace. Of course, they had to cut the gas off which meant the pilot light on spa heater went out. We asked them to make sure they relit it. However, we soon discovered it was not lit. We didn't know if the problem was the heater or just that they pilot light was out. We had to pay the pool service company to come out and re-light. The tech told us that the plumbers did not make sure it stayed lit. It cost us $125 to have something done which Holden's plumbers should have done before they left. They are refusing to help with the bill.

Rene C.

I had Holden come out to fix my shower (hot/cold control did not work) and so far it appears they have done a good job. The plumber had to leave for an hour to get parts when the ones he had in the van did not work, but in all it took under 2 hours. Price was a bit steep compared to quotes from other companies (Holden charges a $59 service call fee), although they have a coupon on their web site which knocks off $50, making it more reasonable. The guy did show up on time which is more than I can say for the last company I tried, and overall I would recommend them for people in the Carrollton/FB/Addison area.

Dexter C.

I generally look to yelp for reviews but have never written one myself. This will be the first one I've ever written because I'm so unhappy with the service (or lack of in my case). I called up Holden based on the two reviews (maybe that was a bad idea?). We needed a repairman to fix our toilet because it was wobbly and a smell was starting to come up. My husband met the service person at our home and before he even pulls up the toilet he already tells my husband that it's going to be $150 to change the wax seal. My husband was in a rush so he figured to go ahead and let the guy fix it. When the service person pulled up our toilet he tells my husband that it's an additional $500 dollars to replace the flange for a total of almost $700!! My husband was so upset he didn't want to go through with the service because he felt we were being taken. So we had to pay the $59 service call fee (which I don't have a problem with because they did come out to our home) and $150 because he pulled up our toilet. I do not recommend this company to anyone..not even my worst enemy. I will looking for a more honest and reputable plumber in our area. It's so hard to find a trustworthy repairman!!

Shanna T.

This company is a freaking ripoff. I call them on a Saturdays because my hot water heater went out. Went and bought a new one, call these crooks thinking maybe $150-$200 tops for installation. These clowns wanted to charge me $99 for their award winning plumber to come out and a whopping $641 to install the dame thing. Well after watching a few DIY and you tube videos I can said pull out the old tool box and had it install in a couple of hours

Pissed O.

My husband and I recently relocated to Coppell and used Holden Plumbing to re-work our water lines to the washing machine. The technicican was super friendly, very knowledgeable and the price was competitive with other reputable plumbing companies. Overall, we were pleased with our experience and we do intend to use Holden for future plumbing needs.

Christine R.

These guys really do awesome work and area pleasure to work with. They just finished replacing our sewer line from house to street, new connections, the works. No complaints. This makes the 3rd job they have done for us. Highly recommend.