North County Plumbing

Maddy C.

This is a follow-up review. I was at first very disappointed with North County Plumbing however the owner, Anthony called me & promised a resolution to the problem. He sent his very best person to my house, his name is Dean, who assess the situation and determined that parts needed to be ordered. Fast forward to next week and Dean arrives with the new parts. He installs them into the toilet & the toilet is fixed. I would like to give a special shout-out to Dean for being smart & really knowing the plumbing business. To Anthony, thank you for standing behind your company, integrity is everything. Thank you. Madeline

Nicole C.

I am beyond livid with this company. Our landlord called after my toilet began leaking and flooded my house. They said the plumber was on a job in Lake Worth & would be here within the hour. Mind you, we are 2 people in a 1 bathroom apartment. 90 minutes later the tech arrives. He doesn't say hello and instead greats us with """"straight back"""". He begins to work and I can hear him speaking on the phone. He tells us what should've been a 15 minute job is turning in to hours - it's after 11pm at the point. He put the new toilet in and tells us to avoid sitting on it until morning which makes sense as the grout has to dry. Then he says he didn't snake the drain as my landlord requested because he didn't want to be here until after 1am and that someone would be out in the morning. He informed us at that point that though he'd been here for HOURS we still would not have a working toilet. I then received a call this morning from Rodney. He asked if everything was working (knowing damn well it wasn't because I heard the tech on the phone with him last night). When I told him it wasn't he spoke to me like I was an idiot and says """"well I don't know what the problem is, he ran the tub for 30 minutes and nothing backed up. The toilet & tub are both connected to the septic tank."""" I advised him I was aware however we still had a toilet that wasn't flushing & I wanted it snaked like it was suppose to be done last night."""" His tone was rude & we are still sitting in a 1 bathroom apartment with no working toilet as we wait for yet another tech. DO NOT USE THIS COMPANY - EVER!

R K.

Not impressed with their bait and switch tactics quoting me one price ($120) for two """"toilet rebuilds"""" which was nothing more than replacing a fill valve and flapper (a $15 dollar kit). He then charged me $240 for two. The job took him 15 minutes. The plumber used some old parts from his junk bucket. He wouldn't touch replacing a worn out shut off valve, which is one reason why I called them to begin with. He said he was afraid he might crack the water line and he didn't want to have to replace it. Really? You're a plumber for Christ sake. They came highly recommended but I was major league unimpressed. Don't call this company. If you need a honest plumber, call Delta Mechanical Plumbers of Florida. They have not let me down.

Cynthia P.

After Lowe's majorly messed up delivery for a new dishwasher TWICE by not sending an installer with the appliance, they contracted North County to deliver and install. I am sooo grateful that they did! The two men they sent out were aware of the fracas with Lowe's and were respectful, professional and worked their tails off to get the installation right, despite a couple of setbacks. It took them well over an hour to gently shimmy the appliance into a space that was made almost impossibly too small due to the new tile floor height and VERY tight space. These guys were straightforward, honest about the issues and diligent in resolving the problem. So very impressed! Have asked them for estimates on a complex plumbing change because of their professionalism and work ethic.

David H.

i have had nothing but problems with north county plumbing 1. the first time they came to our home to look at a stoppage issue,, they told us a toilet was broken and offered to replace it for $400. then we determined the toilet did not have to be replaced. 2. a week later they told us the real problem with our stoppage was that we needed to have our pipes snaked, they came out and they charged us $350 to do the job which took less than an hour. 3. it's 30 days later and our system is backed up again. they came back to our home, treated us rudely and then informed us """"we don't guarantee stoppage once we have done it"""" 4. this time they told us that we need to spend about $700 to have the pipes """"cameraed"""" enough is enough. they must think that if they yell and raise their voices that we will be intimidated. i am going to report this to the better business bureau. people like this should not be allowed to stay in business.

Carol-Ann S.

I had my hot water heater replaced yesterday and could not be happier. Mike was the gentleman who came out. He was knowledgeable and made suggestions without be pushy. He was very pleasant, helpful and meticulous. I would recommend them to anyone. Thank you for your help. I will definitely use you for my plumbing needs in the future.

Dave D.

Well third time a charm to get leak fixed in my front yard. Over 4 years trying to resolve same issue, charged me 400$ first time, 89$ second time and today after quoting me 325$. Added 110$ for a reason that was not clear to me and certainly wasn't shown to me. So Over $900 to fix a connection between the meter pipe and the pvc going to my house. I'm sure Dean did a good job and sorry he wasn't here the first time. Pricing was reasonable if they had just charged 425 but $900 for a leak.??? Look out quoted price changed quickly on me today!!!!

Silvia T.

I just want to brag on North County Plumbing for doing an amazing job at my home today!! Thank you Anthony Agrusa for sending such a great and professional man to my home! He could have easily taken me to the bank but decide to fix what was broken instead of trying to sell me on all kinds of stuff. So if you need someone for any small or large project you should call North County Plumbing!

Helen D.

Came out during a very busy time to look at my problem. Diagnosed the real cause of the issue, which 3 previous plumbers had not. Did not charge me the previously quoted price because they did not use the specialty equipment I assumed they needed. Were friendly and honest and took the time to EXPLAIN to me exactly why we were chronically having a very frustrating plumbing problem. And then gave me real, simple advice to follow to keep it from happening again. Thank you Rocky and Dean - HAPPY CUSTOMER!

Craig A.

I called and asked for an 8 AM appointment. It was scheduled for 8 AM (had to wait for an opening). I wanted the first appointment so I could get to work. The day before the appointment was scheduled I called and confirmed 8 AM. At 8:20 I called and was told that """"he stopped at a construction site"""". When he finally showed up almost an hour late he told me that he NEVER comes at * AM. and proceeded to bash the management. I did not have them do the work. I later found that the price they quoted me was much in excess of what I finally got the job completed for. I will not call them again they had no regard for my inconvenience whatsoever.