North County Plumbing

Vickie W.

I am moving to a home in Oceanside. The water valve to the washing machine broke, so I had to turn the water off and look for a plumber ASAP because painters were there and needed water. In addition there was an exterior hose bib that was messed up. The woman answering the phone at North County Plumbing was very pleasant and told me she could have someone come out between 10 and 12 noon. I had called a little after 9:00 so I was thrilled. Arnie and Mike came out on time, realized the job was going to be a bit more difficult than expected as both the valves and the bib were soldered (?). They quickly went and got what they needed and went to work. It was substantially more expensive than I had anticipated. So the price was a shocker--don't take that wrong, they told me before they did the work. They did have to use blow torches. But the work seemed to be done well. And Mike was a sweetie. He did his best to make it as painless as possible and to try to bring some humor to the situation, for which I was grateful. And he pointed out a coupon I could use. So, for service a 5 star, for price a 3 star, I averaged it to a 4 star.

Jameel P.

First off I was worried about contacting a plumber on Sunday. I woke to my kitchen flooded with water after looking at the damage I didn't think it was something I could do. So I called NCP, the response was quick and fast. Dave called me back and he showed up within rapid time. He explained to my wife and I the situation that was causing the leak. He took the time to repair, replace and install new hardware. Dave was awesome, professional, and patient. Great customer service I will most definitely recommend him and NCP to my family and friends.

Steven S.

Do not question my diligence, the only thing in question at this point is your integrity. Since you are in fact questioning my diligence I decided to make yet another call to Home Advisor only this time I spoke with customer solutions, which I advise you to do as well and this time get your story straight. They informed me of your call with them and said you told Randal you tried calling me 2 times for the appt but were unable to contact me so you wish for a credit for the lead. Funny though, how could you have possibly tried to call me twice if you told me you had no record of me and none of my info OR my phone number? Furthermore, Home Advisor verified that the only company to show up in their system on that Friday was in fact NCP, so there was a ZERO possibility of them putting me in contact with any other company but in fact, NCP. They also further verified that my information was in fact sent to you and it was ""ACCEPTED."" When they submit a customers info to you it shows on their end as ""Pending"" ""Accepted"" or ""Rejected""

I am going to stand by my review because I believe it is a fair one. The false story you gave to Home advisor further assures me that this review is earned and people should know what type of problems they could face should they use your company.

Joan B.

I had to have the toilet in my office building repaired. I called and Arnie and Mike were at my building within 15 minutes. They had to order a whole new tank, but told me they would be there between 8 and 10 the next day. They were there at 8:30 and it was finished by 10. Arnie and Mike were courteous, helpful, and respectful.

Martha E.

In an attempt to fix a leaky water hose bib, my husband and I ended up twisting the pipe leading from the wall. We called North County Plumbing and Ronnie came out to fix it. He explained that we could not have removed the bib ourselves, because it was soldered onto the pipe. DUH!

Ronnie was very helpful and explained to me how he was fixing the problem. He did mention he twisted the pipe back to it's original shape and we were lucky it did not create a hole. When I paid him, he was nice enough to give me a credit on the bill and also a $30.00 coupon to give to someone else as a referral.

Two weeks later, I noticed the pipe could not hold the water pressure where it had been twisted and we had a major leak. I called North County Plumbing again and asked for Ronnie to come out. Again, Ronnie was nice enough to explain the procedure step by step, as I watched him the whole time. When I went to pay him and asked if I could use the coupon, he said ""NO CHARGE!"". But, to call him again if we had any other problem. Well, we are keeping our fingers crossed that we don't get another plumbing issue, but if we do...We'll be calling North County Plumbing for sure!

Victor H.

Unfortunately, this company took for ever to fix their mistakes. I hired them to re-route a water line. They did this but they used plastic lines instead of cooper and did not informed me. Hours after they installed it, the water plastic tube separated from an elbow and the whole family room flooded. They took a month to fix their mistake and were not very nice about it. Deanna at NCP was rude, demanding and did not keep me informed. Not a very understanding person even though the damage by NCP was done thru Christmas time. I would not recommend this company.

Maxine P.

My wife and I have been having many issued in our apartment, plumbing being the main one. North county plumbing fixed our issues in a timely manner and their customer service was great! Mike is super friendly. Would recommend him to anyone in SD County

Jennifer P.

North County Plumbing has great customer service all around. I called them in a crisis and not only did they come in a short notice and fixed the problem right then, but they explained exactly what they were doing so I new for future reference. Thanks North County Plumbing!!!!

Shelby N.

I have contacted NCP several times with questions. They have been great answering questions for me and provided excellent customer service. We had a small repair needed to be done and they offered to come take a look at it that day if we couldn't fix it ourselves.

Lydia C.

I have had great experiences with North County Plumbing. They're very friendly and reliable. I highly recommend North County Plumbing.