Norm's Plumbing Heating & Supply

Gary Y.

I contacted Norm's plumbing to remove and replace a (3) handle bath tub fixture where I had already removed the wall covering. After emailing some photos of the old to be removed and the new fixture to be installed, Ernie quoted me a reasonable price but said he was booked for the next 5-6 weeks. Briefly after that, I got a call saying that Doug could respond in about (3) weeks. He arrived within the agreed time frame (9-10am) and did an efficient and professional job in less time than the original estimate. Therefore, the price was adjusted downward. Highly recommend this business!

David L H.

Great service and reasonable price. Doug came exactly when scheduled and got right into it. Practical, pragmatic, much cheaper than another company who came in the day before and gave us an estimate that was way too high.

Andie Lee A.

Doug from Norm's came out a few hours after I called to say our Munchkin furnace was out. We were glad he could come because he fixed our furnace two years ago when it had a leak. We had another company we called two years ago prior to Norm's and that company did nothing to fix the problem but charged us for the visit.
This time the furnace had an error code problem ""FLu."" He knew exactly what to do, flushed the condensate pump, cleaned it up really well and was gone. I highly recommend Norm's for your Munchkin Contender furnace.

Mary Lynn R.

Had a bad experience with Norm's. They charge based on time and materials and they work slowly. Also, they'll charge even if they don't complete the work as agreed. Over $300 to install a faucet that didn't work!

Ray N.

Avoid these guys. We called them for 3 relatively simple tasks - install a faucet, disposal, and water line for ice maker. After two hours with none of the tasks completed, we asked them to leave. They still billed us for the full time and refused a refund when we complained. The next day, the job was completed by someone else in half an hour.

Not competent and not customer service oriented.

Marybeth P.

I honestly cannot believe the level of superior service we received from Norm's. They went above and beyond to get the job done in the middle of a freezing Colorado snowstorm and removed more roots from our bathroom pipes than could ever imagined being there in the first place.

Bill S.

Norm's has been taking care of our house for over 50 years into the third generation of Vojtas. They just completed replacement of our old oil burning furnace with a new, more efficient propane furnace. These folks work SO hard and are so professional that I recommend them without reservation. Couldn't be happier.

Mark M.

Apparently Norm's is really rich with work as they do not provide estimates without just being paid. They expect you to pay time & materials at $140 per hour to just have a look at the problem. This means that I would pay $140 to learn what it would take to fix the issue.

I called them based on the reviews here to have them look at a leaking pipe that is outside of the house that feeds the sprinkler.

I expect free estimates with perhaps a charge for a visit that would be applied to the bill should I go forward not an open ended pay by the hour at $140.

Denise K.

Ernie came out and after having two different plumbers try and fix our tankless/radiant floor system he discovered a screen that was blocked within minutes of being here. Then he fixed our sprinkler system- had expertise in irrigation as well-a one stop shop:) saved a trip from sprinkler company and more costs-and such a nice relatable guy! The price reasonable as well:)

Elizabeth U.

Really poor customer service from Donna when I had a complaint that I had received bad advice from one of their plumbers. It was more like ""incomplete"" advice and I'll make that concession but it ended up costing me several more visits and hundreds of dollars, and her response when I called to give feedback was defensive and argumentative. They have lost my business as a result and I will never send anyone their way.