Norfolk Plumbing

M L.

Awesome service and fast! I had a leaking pipe in a rental property. As an out of town owner, I needed someone to respond to my call and get to the property fast. I called three plumbers and Norfolk Plumbing was the only ones to answer the phone and promise to get someone out there to look at it the same day. They diagnosed the problem and returned promptly the next day to do the repair. Then they cleaned up all the drywall and even the floor. I will definitely call them from now on Very knowledgeable and reasonably priced.

T M.

I bought a home owner protection policy with the extra super duper protection for my plumbing hvac system etc, the ""protection folks"" sent out a company whose serviceman/child stated basically the water damage on my first floor ceiling looked old and when he pushed on the ceiling if it was a leak his finger would go through it and then asked me if I want him to cut a hole in the ceiling to find out what was leaking.. I stated ""do you think the leak is just going to stop on it's own?"" Okay so I paid the $99 service fee and sent him on his way after he informed me I would have to remove my upstairs floor tiles for him to repair the leak from the tub. Jeff from Norfolk Plumbing fixed the problem in less than 30 minutes no floor tiles removed and accepted my yelp voucher and wished me a Happy ProBowl Sunday Lesson: home protection policies are useless and for any plumbing needs call Norfolk Plumbing

Amanda C.

My sister and I had extremely positive experiences with these guys so this review is from both of us. I called Norfolk Plumbing after a competitor was rude (when they wanted to come mid-day for an estimate with no notice and I was at work and said it'd be 15 mins before I could get home) and never called me back the next day to reschedule after claiming they would. In contrast, these guys were professional and transparent and timely. They gave me a quote over the phone. They also went to my sister's for an estimate because they couldn't do it on the phone and were able to do the work right there for a fair price. I would recommend them to anyone looking for a plumber!

Update: there was an issue with the adjacent bathtub not draining after they left so I called the next day(on a Saturday) and someone came out, fixed it, and didn't charge me anything. My already good experience got better!

Elisa G.

I requested work done in October. I called to get an update on what was done (my rental property) and Betty indicated she couldn't get an update--the paperwork hadn't been done. I called about a week later and was told they were behind and still hadn't done the bill. I indicated I had moved. It took four months to finally get a bill and by that time, my tenants and I weren't sure what had been done. No apology for the lack of follow-up but received another bill the following month threatening to send me to collection if I didn't pay immediately. Clients are entitled to information on the work done and a timely bill, not harassment after poor service.

Anthony T.

Great work. Two plumbers from Norfolk Plumbing (Chris and Steve) were on time, honest and skilled at their work. They replaced several corroded pipes in less than an hour. And they were very respectful. I will be recommending Norfolk Plumbing to all of my friends and family - great work!

Virginia B.

My boys thought it would be really fun to flush a bamboo plant down their toilet and clog it up. We thought we had fixed it, and everything seemed to work fine. But surprise, it wasn't fixed, and what started as a clogged toilet turned into our whole sewer line backing up into our house. Norfolk Plumbing was prompt and quickly cleared our line. I will not hesitate to call them again!

Stacy E.

Lisa was so sweet on the phone and got a tech out same day! Jeff was so kind and fixed the issues and installed my washer for me!!! Will defiantly be using them again! Thanks so much!

Kayla G.

Trust worthy people, my boyfriend lost his phone in the neighborhood & these kind people returned it to me once found. So thankful.

Anne R.

Visiting my daughter from NYC, I was extremely pleased with the professionalism, skills, knowledge, and workmanship evidenced during the removal of a food disposal, and the promptness and courtesy shown by the support staff. I wish these were my local plumbers in Brooklyn!
Job Very Well Done!

Michele Y.

We had an emergency Thanksgiving weekend, water heater burst with water pouring into our carpeted living room area. Norfolk Plumbing immediately returned the call and had guys out quickly to cap and stop the leak and than replaced the water heater first thing the next morning. They were prompt and professional, they were an absolute life saver. Definitely will use them again and so will the Owner of our property. He was praising how fast they responded and the professionalism displayed. Thank you for a job well done!