Norblom Plumbing

J M.

Our utility faucet was dripping last month and the plumber came out with a new brass faucet that goes for about $50 retail, replaced it in less than an hour, told me to ""find a drain guy"" when asked to check the slow drain, and kept me standing in the basement for over 10 minutes as he tried to get me a bill. Would he respect my time and go upstairs where the signal was stronger, or simply text or email me once tech issues were resolved? He would not. And when I was concerned with the $400+ bill? He insisted they sent an estimate and left. Manager Mike later discovered an error and brought the bill down to $387, then said Norblom's prices are better than their competitors. When I mentioned we always had fair prices with Bonfe, he insisted they would have charged double. That didn't work for me, but for those who appreciate poor service, high prices and gaslighting? Highly recommended.

Angus P.

Great website, left my info online over the weekend and they emailed me back Monday morning. I called and they set up an appointment for Tuesday morning. My plumber was on time, courteous and very professional. They've earned my future business.

Louis H.

They are super responsive. And they never try to sell me something other than what I've come for. Highly recommended!

Matthew T.

We had a leaking 30-year-old water heater that needed to be replaced. Michael Kostecky from Norblom came out right away and gave us a reasonable estimate with an explanation as to what would be done. In discussing with the city a potential code issue with a stand-alone toilet in close proximity to the water heater connections area (which Michael alerted us to), our city's inspector informed us that Norblom would be his choice because of their solid reputation. He said he sees only excellent work from them. We went ahead with Norblom. Michael returned just a couple days later to install a new Rheem water heater. He was here for less than two hours and by all accounts did excellent work. He also tolerated our barking mini schnauzers. We give Norblom a solid 5/5 stars. They're great.

Attila S.

The weekend before Thanksgiving 2023 my water heater started to fail, with water leaking onto the floor. In despair (both fearing the price and even the potential of no plumber being able to replace it before Thanksgiving arrived) I reached out to a few companies. I chose Norblom as they were able to confirm they could do the job before the holiday commenced. I expected to pay a premium for the service, and perhaps I did; however, to pay about $2,200 for a 12-year-life 40-gallon water heater with Norblom is about what I paid nine years ago for an 8-year water heater put in by the despicable, deceitful and underhanded Uptown Plumbing, Heating and Cooling (now hiding behind the ridiculous name of ""Hero"" Plumbing, Heating & Cooling. Moreover, Norblom didn't try to up-sell any ""Happy Home"" programs that are designed to further fleece the homeowner.

The Norblom installer was on time, efficient and informative: turns out he does recommend flushing your water heater (flush, don't just drain) once a year if you live in St. Louis Park.

Norblom: you have a customer for life!

Cristin C.

We had a broken pipe under the sink around noon and they had someone available by 2:30 pm to fix it.

Excellent response time thank you!

Manny M.

Came out to replace a laundry faucet. Explained what he was going to do. Was done in an hour or so. Nice tidy work.

Joe M.

Norblom Plumbing claims that I am a valued customer. In reality, it values only my bank account. Another thing Norblom values is its time. Yes, it values its time at nearly $200 per hour. As a valued customer, how much does Norblom value my time? My time is valued at $0 per hour. I waited nearly three hours for the highwayman to show up. That is three hours I could have been working to fortify my bank account against the onslaught it was about to face.

I called Norblom to inquire as to what it might cost to replace a hose bib. I was told $250 plus parts--not outrageous. This was not a complex job. I would have completed it myself for less than $100 were I not disabled. I scheduled the *appointment*.

After a brief examination, the plumber stated that he probably did not have the right part, but he could probably jerry rig something. At this point, I should have bid the rogue adieu, but I would have had to pay $150 for the privilege of waiting three hours and having nothing completed. I okayed it--my second mistake.

My OK opened up a barrage from the parts cannon, the likes of which I have never witnessed. He had to remove the garbage disposal to make room for his exquisite work of art in copper. Upon reassembly, the trap leaked. Of course, that necessitated the nearly complete replacement of my kitchen sink drain/waste assembly. The invoice totaled more than $600.

Tom U.

Our ten year old water heater began leaking due to a corroded liner.
On Monday morning I called Norblom to schedule the installation of a new unit. At 7:30am on Tuesday, Mike arrived with the new water heater, removed the old one, and completed the installation within two hours.

Over the years, I've used Norblom for plumbing repairs at several houses. They are always very professional and perform quality work at a reasonable price. I routinely recommend Norblom to friends.

Tom U.

Lynn R.

If I could give a higher rating, I would! The work was done to perfection, in a very professional manner and plumber was very nice and respectful. Price was reasonable and if I ever need more plumbing work done, I will be calling Norblom for sure.