Nor Cal Leaks

★★★★★ 4.5 / 5 (30)
Emergency Call


: Santa Rosa, CA 95403
: (707) 396-2368
:

Company Overview

When a water line bursts on your property, reach out to the skilled plumbers you can rely on. In Santa Rosa, CA, Nor Cal Leaks delivers gas leak detection and plumbing repair services tailored for residential and commercial properties. Day or night, we will arrive at your location and resolve your plumbing issues.

My name is Chad Flora, and I own the company. Since 1994, I have been a technician handling service calls in plumbing. I always aim to be the best and prioritize customer satisfaction. For 20 years, I have utilized specialized leak detection equipment. I enjoy tackling jobs that others shy away from. Having the best tools excites me. I love connecting with individuals. It’s rewarding to come to your residence and identify the issue in just two hours. I build friendships with all my customers. I don’t believe I’ve ever had an unhappy client. For any leaks or plumbing concerns, call us today. We recognize what quality service means to our clients. Have a wonderful day.

I consider it a blessing to pursue my passion for serving others. I thrive on challenges and enjoy taking on jobs that others avoid or struggle to troubleshoot. Building new relationships through hard work, honesty, and giving my best to every customer is something I truly value. Waking up each day knowing my services improve people's lives, ease their worries, and provide peace of mind is a true gift.

Your home should always be a sanctuary, a refuge from life's challenges, and a place to create lasting memories with loved ones. With that in mind, it’s incredibly rewarding to come out and restore that sense of comfort to you in just two hours.

Have a great day.

Business Services

  • Faucet installation
  • Faucet repair
  • Plumbing inspection
  • Plumbing installation or replacement
  • Plumbing repair

Business Location & Hours



Mon:Open 24 hours
Tue:Open 24 hours
Wed:Open 24 hours
Thu:Open 24 hours
Fri:Open 24 hours
Sat:Open 24 hours
Sun:Open 24 hours

Recommended Customer Reviews

Danielle C.
★★★★★

Chad was professional and guaranteed to find a leak at our home for a flat fee unlike the other quotes we got. He not only found the leak outside but fixed it the same day. Then he helped us with two other plumbing projects in creating an easily accesssible water shut off at our house and then dug a trench and re-directed some pipes outside that were affected by the Glass Fire. He was reasonably priced, efficient, smart and on time. He also came all the way back to check our toilets when we were having an issue. Definitely recommend him and his problem solving abilities.

Brandi S.
★☆☆☆☆

I am removing my review at the request of Mr. Flora . He seems to think I am the reason he doesn't have any business.
I can not comment on his ability to fix leaks so I'll just leave it at that .

Tony P.
★★☆☆☆

I am conflicted about leaving a negative review because I like Chad and think he is very hard working. But ultimately he did not deliver and still charged me in excess of the original amount quoted.

Initially he quoted $450 to find a main line water leak and $250 to fix it ($700 total). But three visits later he indicated the whole main line needed to be replaced, and charged $900 for his effort leading to that diagnosis. I understand people need to be paid for their time, but really feel a compromise should have been made since the deliverables were not met and I was in the exact same position before he started the job.

That said he did provide some discount on the quote to replace the main water line - totaling about $4300.

I think that Chad/NorCal would be more than great at taking care of simple and straightforward jobs. There were some aspects of my situation/property that were more challenging and unique. But I do think that the bad water line diagnosis could have been made much more quickly and for a lot less than $900.

One last minor point but possibly a negative for some people. I did get the sense that Chad was squeezing my in between other jobs. He was here multiple times for short periods in the evening and in the dark. Perhaps a bigger block of time could have led to a swifter diagnosis and less costs.

Mary C.
★★★★★

Chad responded immediately to our kitchen plumbing leak when we had an emergency he came and stopped the leak, cleaned up, and repaired it under the house, saving us a lot of stress. I highly recommend this business.

Di M.
★★★★★

This company found the leak, another company came out to fix it 3 weeks ago and it the problem has not be rectified
I find this weird as they had help finding the leak and it has not been fixed.

Jan Q.
★★★★★

Chad knows what he's doing and really cares about doing a great job for you. We had a leak and really high pressure. Even on the phone, you could tell he was very knowledgeable and able to explain things very clearly. He the got the right job done in the least amount of time. And now we have no leaks! Woo hoo!!

Lou L.
★★★★★

I contacted Chad about an irrigation leak. He provided a good explanation of his services to me on the phone, so I hired him. He kept me informed on the day of arrival. He found the leak pretty quickly with his equipment, and repaired it. At the completion he did a good job putting the landscaping back in place (a bit of a challenge since he had to dig under a bush). He also took the time to help map out the location of all of my underground pressure pipes for future reference.

Chad is great to work with and I would hire him again if needed!

Dee E.
★★★★★

Chad responded promptly. Identified the leak under our kitchen island slab. He recommended the solution and put tape on the floor to guide our contractor. After opening the floor his spot was perfectly placed.. It couldn't have been better!

Tori W.
★★★★★

Chad at Nor Cal Leaks was able to get out to my house to assess a leak the same day I called him. He began repairs the next day after sending over an estimate. It required tearing up a flagstone patio to access the leak, and he left it looking as good as before. He also discovered a second leak which he also handled. I recommend using Nor Cal Leaks.

Alex I.
★☆☆☆☆

I called and Chad said he would be with me between 1p-3p the next day. Never called, never showed up, I had to do all the chasing and he made excuses about having not had a day off for 28 days - perhaps he should've thought about that before committing himself, not showing up and leaving me without water for 2 days. AWFUL EXPERIENCE, WILL NEVER CALL OR TRUST THIS COMPANY AGAIN AND WILL. ENSURE THAT I STEER PEOPLE AWAY FROM THEM. DISGUSTED AND APPALLED.

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