No Worries Rooter

Ian G.

Absolutely appalling company. STAY AWAY!
I am an insurance agent of 20 years experience. I have never known a company as awful as this one.
A client had a water leak in upstairs bathroom.
This company, person, Joe Quezada coerced my client into signing a contract, called an AOR - assignment of rights (NEVER SIGN ONE OF THESE)
Subsequently charged over $6K before waiting for approval from the insurance company and then sent a second ""invoice"" for almost $60,000.00.
Yes, $60,000.00
STAY AWAY!

Pam R.

We had a water leak coming from our water meter in our front yard. I called No Worries Rooter LLC and they came. When Joe Quezada arrived he said he could do the service and asked me to sign a contract. I didn't think anything of it and after I did he showed me his prices of a thousand dollars and up. I was shocked! He did fix the leak with a 3/4"" PVC line on the meter and then told me I owned him $1,4051.00 for under a hours work. He charge me $150.00 for a residential trip charge when his business is less than a hundred yards from my home. The town of Gilbert came out and I showed them the picture of what he did and they said he over charge us for the work. We feel like he took us to the cleaners. I will never use them again and they were not honest in their dealings and should of been more forth right in telling me that they change $795.00 per hour. Before letting me sign the contract. They have no integrity.
We have had other plumbers look at the work that was done and they said No Worries Rooter should have not used Irrigation PVC piping. We are going to have to pay another plumber to put in the correct piping.

Virginia A.

I've never had a plumber respond so quickly and do such great work until I hired no worries rooter. It was really refreshing to receive excellent customer service. I felt a huge weight lifted off of my shoulders knowing that I have finally found someone I can trust. I highly recommend no worries rooter. They truly lived up to their name, I no longer worry about my plumbing.

Courtney L.

Don't use this company DO NOT USE THEM! The owner is a scam artist. Don't let their service fee fool you. They will over charge you for services by an unreasonable amount! They pay good money to make it seem like their reviews are legit. But RUN!

Larry Y.

Charged me $1830 for 2 hours of labor and maybe $20 in materials. I just wish I had watched this Dateline NBC video about No Worries Rooter before calling these guys...total ripoff.
https://www.youtube.com/watch?v=rOYoDqG8tjk

Karen R.

Watch the Phoenix Plumbers YouTube video to better understand who you will be dealing with. He did change his name after the show but you'll see it's the same person that comes out. I wish I had seen all of these reviews before I called for an estimate. Which is all I wanted but I ended up with a bill for over $1,000. Total nightmare. And of course his wife will post a snide reply, because that's what she does. The other reviews should be revealing enough to warn you.

Of course the bullying reply appears. I wouldn't expect any less from you. The police told me to pay and sue you because you filed a pre-lien a few weeks after you came to do all of your expensive 'research' and still couldn't figure out how to get hot water from the hot water heater to the sinks. Which is the whole reason that I called in the first place. Joe, Jose, or Adrianne or whatever he is calling himself this year, also cut a live pipe and flooding the floor. I can post pics if you'd like.

Thanks for writing out your reply, because now it's in print. So maybe I should take the advice of the ROC and police and take you to court. ROC couldn't do anything because they go after faulty work. But you didn't connect the hot water heater to the sinks, so they also recommended small claims court. Which is advice I should listen to, your reply confirms that.

We can always let a judge decide!

Kelsi G.

Had them give me a quote and they weren't prepared and were unprofessional. I would not recommend. It was obvious they were more interested in up selling.

Traci H.

Friendly service, exorbitant prices. Joe's a super nice guy who builds your trust and then charges you whatever he wants. We recently had a sump pump back up. He spent about 3 hours at our house and did a nice job. The bill came to almost $4,000. A sump pump at Home Depot costs a few hundred dollars, so I was basically charged well over $3,000 for about 3 hours work. He then did an inspection and told me I needed a new garbage disposal and quoted me $699. I looked at Home Depot instead and bought a top of the line one for $125 and paid an honest handyman $50 to install it. It took him under an hour and it's working like a charm. No Worries told me they need to charge $700 for a $100 disposal because they are a licensed plumber. Yesterday, our sump pump clogged again. Joe quickly found the obstruction (plastic razor piece) and removed it and did some minor clean up. Under two hours work, $750! When I questioned them on the rates, they say they are a licensed plumber so their rates need to be what they are. Apparently they feel that a license to plumb is a license to charge exorbitant prices. My recommendation, get a firm quote in writing before allowing the work to start. I did that on the garbage disposal and saved myself $500. The other emergency situations I didn't and I paid through the nose.

Joe's wife will respond to this post as she does on the others explaining all the work that was done etc. Bottom line, no one is saying the work is fast or easy. If you have No Worries about your finances, If you don't mind paying $4,000 for a $400 sump pump and three hours work, or $700 for a $100 garbage disposal, I recommend you call No Worries.

Anthony Y.

Expensive but reasonable with the service and quality of work/attention to detail. Joe was great. I recommend these folks for sure. It was great to see the camera view of the drain line to really see what was going on and what we were dealing with. They were able to make the service call when I needed it.

Hanna H.

No Worries Rooter came to our home yesterday, if I could give
them ""0"" stars I would. They came and charged me $407.00 and
did absolutely nothing. Well I can't say he did nothing, he drained
the water in the tub and then we flushed the toilet twice and it
clogged up all over again. We had a plumber come the next day
and fixed the problem within 30 minutes and only charged me $125.00
and the problem was actually fixed. Please do not call this
company unless you want to give your money away.