Nixon's Heating Air Conditioning & Plumbing

Fred R.

Nixon came out to give me a estimate today for a water heater an furnace today.called 5 other company's in about lake,they were the only company to show up or return my call very professional, knowledgeable and nice.hopefully looking forward to working with them.

Bridget M.

Love these guys. Affordable and fast. They are able to fix the things other companies have scratched their heads at. Jason (?) came out to our gym (Elevated Fitness) and fixed a thermostat another company couldn't even figure out, and we weren't price gouged. We have them on a regular maintenance contract now.

Al T.

Absolutely the best experience possible...Who likes to call a seviceman?
NOBODY!!! Went to the yellow pages and called Nixon's...They came out,
assessed my problems, gave me options and did the work quickly and flawlessly....
New water heater & furnace! Price was very fair....As a longtime Tahoe
local in business, i'm confident recommending them to all my accounts....

Michelle L.

If you are looking for someone to do sham work and not guarantee it, set you up for failure so that you can call them to fix the problem again and have them insult you and argue - look no further! Nixon's is your go to!

I unfortunately went with the higher yelp review on a local plumbing place, used Nixon's and am paying for it dearly. But I will leave a Yelp review anyway even though I am skeptical of how useful Yelp reviews are.

True, they did set up a pipe hookup in the yard to connect to an irrigation system that was being installed by a separate company. However, forgot to show the tenants and myself (who were all present that day) where the shut-off valve was. So no big surprise, winter came and in Nov, the pipe busted because the tenants shut off a different valve downstream where they could see one, not realizing they needed to go looking under a stair step to shut the proper one off. So, I called Nixon's and the tech showed us the problem and what SHOULD have been done and since it was winter, he recommended to have the pipe re-evaluated and fixed in the spring. Now that spring is here, called to set up an appointment, but mentioned that we had previously discussed this issue with a manager who gave us an estimate for parts and labor ($300), and that he would make a note that they would cover half the cost for the miscommunication. No problem with that - except when I called, not only was I told it wasn't their problem, but there wasn't going to be anything covered on their end except for half of the first hour of labor ($54) and that it wasn't their fault for my tenants IQ (and coming from who I was talking to, I don't think that person had any right to make that judgement) and that I was more than welcome to try another company.

Given how quickly Doug (the owner) got defensive and denied any responsibility, did not guarantee his work, and was so quick to FIRE me when I was only trying to explain why it WAS partially his and the techs responsibility for the pipe bursting, I am not surprised by the other poor reviews and I am not the only person who thinks this business lacks integrity.

So I will be going to another local business and Nixon's will not even get half of my business to fix their problem that they created. And found out there was another issue in the house that was previously fixed by them before I bought the house, and 1.5yr later, had to be fixed again with the same part which will likely break in another 1.5 years. Job security anyone?

Chris C.

This company was unfortunately recommended to me and I had used them in the past. Recently last year we used Nixon again to install a line to have an irrigation system put in the front and back yard. Initially Nixon was pretty good with communication, work quality was just ok in every experience we had.

So, Nixon installs the line to hook up an irrigation system. There is a valve they installed as a secondary shut off to be used during the winter when sprinklers are not in use. Well, apparently Nixon forgot to mention the secondary shut off. Come November, our new sprinkler system has a line bust. Nixon came out and shut off the valve and stated they would cover half the cost for the replacement when spring arrives.

Now it is spring. When I had spoke to the manager in November he stated he had notated the account and when I call back in the spring everything will be noted and available. Upon calling they apparently have no notation of the discussion, and are only willing to cover half of one hour of labor totaling $50. This is just unacceptable. The owner stated the sprinkler company should be responsible for repairing the damaged line, however I disagree. The sprinkler company demonstrated how to shut off the line they installed. Nixon failed to show us the shut off valve they installed. Oh, I forgot to mention, they installed the shut off valve under one of the stairs leading up to a deck, meaning we have to remove a step to shut the valve off. Doug was more concerned with arguing on the phone and taking no accountability.

Never Again. Apparently integrity within this company is an issue judging from some of the other reviews below.

Apparently according to Doug, we should have rented out to tenants with a higher IQ. Doug was also very quick to tell us to go find a new plumber. Great experience Doug and great attitude. Good thing you only do light blue collar work and are not entrusted with something dangerous.

Kristy L.

Called with a heater emergency. The friendly lady answering the phone was able to get Jason there within the hour to look at our heater. It turned out to be a simple fix. Jason showed us how to resolve it next time ourselves. AND didn't charge us for his visit! We'll be back for our next HVAC/plumbing needs!

J P.

My heater went out at our house in Tahoe over Christmas week (Sunday). Called a few ""24 hour"" service providers, none responded. I waited until Monday and called Nixon's. Very prompted and courteous. Jason (the owners son) showed up when promised and had the unit back up running after replacing the gas valve. I totally gutted and remodeled our Tahoe house in 2011 (minus the furnace) and ""prompt and courteous"" are not how I would describe contractors in Tahoe. You have to be on ""Tahoe Time"" and pack your patience. I tried to use them for my plumbing needs during the remodel (due to high recommendations) and was told they were too busy. I really appreciated the honesty, rather than taking on the work and not performing. I will most likely use them to replace my furnace this summer. Great to work with.

M F.

Took awhile to get the deal together but when it came together it was done professionally and we were pleased.

David N.

Tara T must have great connections there in order for them to honor a time window. I made an appointment on Monday for someone to fix my thermostat on Thursday morning. After 11am still no show and no call so I called the office to get an ETA. (I have stuff to do).

Person on the phone said that they don't ever make appointments before the day of (news to me since I did 3 days prior with someone else in their office) and that I should wait for a call which would come 15 minutes before someone showed up. She continued, after me being on hold for a minute or two, that the driver was estimating between 3-4:00. I wasn't happy but said fine.

It is now 4:45 and still no show and no calls.

I'm not a big fan of the old cable company policies of making people waste entire days for a very short appointment. Even cable companies haven't been doing it for a decade. No other company should.

I'm still hopeful that they show up today and do a good job. If so then I will revisit my review which is currently a generous 1 star.

John H.

Five stars for Nixon. After having an unpleasant experience with a different SLT plumber, Nixon's was refreshing.

They scheduled a house call right away. Jimmy came and fixed it, no muss, no fuss in less than two hours. He was a pro, prompt, and a pleasant individual.

I crossed off all the other plumbers on our household list and put Nixon's number in.