Nick's Plumbing & Air Conditioning Services

Heather J.

My call was answered very promptly and service was scheduled for the same day. I received text and email confirmation. Our technician, Josh, called before he arrived and actually came earlier than the scheduled window. We were very impressed with Josh's knowledge and recommendations about our issue. After the service call, I received a detailed email with photographs of the area where the issue was. Overall, we are very pleased with the excellent service we received from Nick's Plumbing and will definitely be calling them again in the future for our plumbing needs.

Andrew P.

Fixed gas line leak. Joshua was great in communicating issues and coming up with a fair plan of action in addressing our repair.

Josh G.

Wasted my time, went in late to work to have a guy come out to give me a estimate, took five minutes he didnt even look at the pipe just stood in my garage and said its going to be $350, why even make a appointment to come out if your not going to do anything...

Joi S.

They did an amazing job for me and my family!!! The service person was very friendly and professional. What's even more amazing is that they were very reasonably priced. Their fees are much lower than some of their competitors, and they got the job done. I highly recommend Nick's Plumbing!!! Kudos!!!

Liz D.

Ok so the first scheduled day was off putting. They gave me a 2 hour window.(no calls,updates as to why late).tech came 2 hours after window ended. Young,not very communicative or thorough(didnt tell me when he was testing that a huge pool of water was now on my floor and left drain cap off sewer outside).This was for a free estimate(made me think I got what I paid for) Since he came so late and I had to go to work ,we rescheduled. I had misgivings so I canceled. Then rescheduled again but only for a camera to check a blockage and possible line break that another plumber(different company) told me I had days before(nicks was my second opinion). The next day I get a text with bio and photo on tech ,on his way. Leo .What can I say, his entire manner screamed EXPERIENCE. Leo more than made up for previous day. I thought he just came to do the camera but after checking faucets and stuff around the house he felt like the other plumber was no real plumber and didnt snake it right. I had my doubts but in 10 mins it was cleared! This was at my daughter's house. I said let's keep the number and we call them (she has obvious low water pressure issues in one bath) ONLY if we get LEO and maybe his protege George.

Sandra K.

I was initially extremely impressed with the service and professionalism of the agent I chatted with to schedule my appointment. One thing that stood out to me is when he said, "Thank you for the opportunity to earn your business." From there, I received two emails confirming my appointment window.
On the day of the appointment, I was at the service address 15 min before the 2 hour window started. 30 min after the window expired, I still hadn't heard ANYTHING! So, I contacted the office and they couldn't tell me anything! Not why they hadn't contacted me, where the tech was nor how much longer it would be. Just that I was "next on the list and it could be up to another hour." So, if I hadn't been in desperate need, I would have cancelled then. And now I know I should have! An hour and a half later, I received a call and a text that the tech would be there in 20 min. 45 min later, a teenager showed up claiming to be the tech. When all I asked him to do was check the gas line in the fireplace- he was confused. He said I had to replace the valve but couldn't tell me how much that would be. Then he said it didn't need to be replaced but I had to pay for the part to get the key and it was expensive- $35 or $50. Then when he opened the fireplace, he said he didn't know what to do. At that point I asked him to just leave. I have not heard back from anyone at the office asking me what happened, apologizing for poor customer service nor offering to send a more experienced tech out to do the job I booked the appointment for! Never ever call Nick's unless you want more than half of your day wasted and a job still not done.

Carson C.

I've used Nick's Plumbing twice this year, and continue to be impressed with their service. Days before going out of town for a few weeks, I had a plumbing need. They were able to schedule me in the next morning to ensure that the mess was fixed before my vacation.

Before the technician arrived, they emailed, called, and texted me. In fact, in the text, they sent a picture of the technician with his name, background, and photo. I really appreciated the photo for security purposes. The technician arrived right on time, and was in and out within 10 minutes. The price seemed reasonable, too. Thanks, Nick's!

Marianne F.

Outstanding in every way!!!!

I called one day and Luis and another technician were there the next day. They arrived within the window given - they were friendly, answered questions and options. Took care of the problem and I was thrilled at the price!!!! Who can say that about the cost of a plumber - I will always be calling Nick's!!!

Robin C.

I have used these guys several times at work and every time they have been reliable, efficient and fair. They will tell you what is wrong and offer options. There are no pressure tactics or above and beyond issues pushed.

Our most recent issue confirmed that this is an honest company. There was a blockage in the line and our renters called "their guy". That company gave us an estimate that was ridiculous and included digging up yards of concrete to clear it.

We called Nick's and they were able to clear the blockage. They even went so far as to figure out why it blocked and offer solutions for down the road and their option was less invasive then the other guy.

This company has earned my continued business and loyalty.

Lauren M.

We are super bummed about the service with Nicks Plumbing. Everything started out great, we were recommended by a well known inspection company that my mother in law works for. He came the day he said he would come, at the actual time he said they would come (little things, right)? Prior to coming he told us the items we would need including the garbage disposal and kitchen sink hardware, so we were able to get that up front for him to install.

They installed a new kitchen sink for us, checked the house, and we uncovered a TON of work that the house needed (we are new homeowners). Nick and his trainee were going to take care of everything. I felt great with what they did when they came and great when they left with the work that was accomplished.

A month passes with no follow up, whatever we get it Nick is busy. We connect with him, no response. We try again a week later and he doesn't remember us as a customer because he is working long hours (ALL GOOD, we understand how busy people can be). We sent him the receipt for the work and he remembered us and the parts he ordered for us. He told us he will come on Friday (this is Tuesday), he told us he will put us down so no one else can schedule on that day and will call us on Thursday so we are on the same page of what will be completed. Cool!!! Nick is finally coming!!! Our plumbing issues will be resolved!!!

Thursday, no call to go over what was going to be completed. Friday, I scheduled off work. I call him at 10am asking when he would be here since we did not connect the day before. And he said in the afternoon. SAME day communication that he will be here. He literally no showed.


On September 6th we sent this (over a week later from being stood up):
"Hey nick- we understand you are busy, but disappointed that we were blown off on Friday and still waiting to hear from you. you committed to coming to us and even after talking on the phone that day you didn't communicate you weren't coming. I took off work. We are half way in with you so we want to get this completed. When can you & your team commit to completing our work?"

No response.

A couple days ago I sent this:
"Please do us the professional courtesy to get back to us. We've already spent money with you, can you commit to coming to finish our job?"

No response. We were completely ghosted by our plumber half way through the job. We have no idea why. We had a laundry list of 15+ items ($$ goldmine for nicks plumbing).

We loved the original service, we gave him the benefit of the doubt when he forgot about us and who we were, he told me on the same day he'd be there soon, and no showed. Haven't heard from him since. We're incredibly disappointed with the lack of follow up and complete disregard for us as a customer. Please learn to communicate, it doesn't matter how busy you are.