Nexgen Rooter and Plumbing

Karen G.

Our toilet had a slow leak and the flush was cyclying slowly for the past few weeks. Then our shower faucet had a slow drip, and then wouldn't shut off. That finally pushed us to look for a plumber! I checked on Yelp for a plumber and stumbled upon Nexgen. Communication and interaction was sincere. Juan was professional, respectful, and knowledgeable. He showed up as promised, assessed the situation, provided a solution and was done under 2 hours. I would definitely call Nexgen for future plumbing needs and recommend to anyone looking for a plumber!

Sandra G.

NexGen replaced the lateral sewer system on my property. From my first meeting with NexGen and Juan Gutierrez's team it was a pleasant, thorough and professional experience.

I received three quotes for the work to be done and Nexgen's was the best. Juan explained the replacement process to me and the time frame associated with the removal and replacement of the system. At no time were any of my questions treated as too small or tedious. If I didn't understand something, he would patiently re-explain.

On the scheduled day of work, the team showed up on time and went straight to work. The job was complete as scheduled and the clean up was exceptional. If I had not seen them on the property, I would not have known they has been there, with the exception of how quickly the water drain within my home.

I would not hesitate to work with Juan Gutierrez and his NexGen team again for all my plumbing needs.
S. Glasco

Rama B.

The land scape guys drilled hole in to one of our drain pipes that was inside the concrete. I wasn't sure what will be the impact of it. One of my friend called Juan and scheduled the appointmen. Juan came over and finished the job neatly at a very reasonable price. I would consider Juan for any future plumbing needs.

Christine L.

I contacted Juan for a shower valve replacement and he promptly came by the same day. He was able to get the necessary part and fix it all within the same day. Juan was great with explaining the issue and what needed to be done. Would definitely recommend.

Nathaniel R.

Nexgen is an amazing plumbing service. They were able to check our sewer pipe, identify the issue quickly, and work with the city and sewer provider to resolve the issue. Highly recommend them for any size job.

Dan E.

Juan has done several plumbing jobs for me, and replaced the sewer lateral for my dental office. Juan is personable, easy to reach and communicate with, gives accurate and very fair estimates for the proposed work, and starts and completes his work on time. Juan, Leo, and the Nexgen crew do excellent work and pay good attention to detail, and try to disturb things as little as possible. I have referred Juan to a friend, and my in-laws (always a bit risky), and both were very pleased with his work (whew!). Additionally, after the job is done, they close gates and doors, and leave everything neat and clean. I couldn't ask for anything more and am very comfortable giving Juan and his crew my highest recommendation.

Maria P.

Got an email alert from EBMUD our water consumption was more than doubled this period, suspecting a leak, i checked on yelp for a reliable plumber to take a look asap( on a weekend at that) , some were charging a fee just for inspection, Juan was prompt and offered free estimate. He was professional, honest , friendly and thorough. He didn't find any major leak and was advised to keep an eye on it, we did show him our utility sink that needed replacement and some issues with the backyard piping. His price was reasonable and he and his team did a good job. So glad to have found our go to plumber from hereon. Thank you Juan!

Lucella T.

Professional service, Highly recommend!

We needed a sewer lateral replacement and we really didn't want to have our nicely landscaped front yard torn up for a week as recommended by a big-name national plumbing company. Nexgen was recommended by a friend and we were not disappointed. We decided to go with trenchless and Juan, the owner of Nexgen, came out to provide an estimate and told us it would only be a one-day job with minimal disturbance to the yard. If your yard is a concern for you, I recommend going trenchless.

Juan was very professional yet personable and answered all of our questions and addressed our concerns. That immediately increased my confidence since I didn't know what to expect with a sewer lateral replacement. He and his crew arrived promptly at the 8:00 AM start time which was wonderful as it's something I personally value in a contractor/company. Juan is both hands-on and able to direct his crew to adhere to whatever timeline he has set for the job. We could tell Juan takes great pride in his work and is detail-oriented as he seeks perfection in the job.

And may I say that the clean up job after the sewer lateral installation was impeccable! All the dirt, pavers, etc. were put back so cleanly that you wouldn't know that there was any work done. His crew were very courteous to us and respectful to the property. The time management was excellent as he allowed time at the end of the day to install a new toilet for us that we had mentioned that morning - something we weren't sure he'd be able to get to if the sewer lateral job took too long. He apparently was determined to get that installed no matter how late it got.

For all future plumbing issues, we plan on going with Nexgen since we were so pleased. We highly recommend to everyone you call Nexgen to have Juan come out to give an estimate and I'm sure after talking with him, you will want to schedule service with him.

Jeremy K.

Have used Juan and his team on multiple occasions. Fast, Reliable, Honest. Highly recommended.

Jim N.

Juan, the owner, did a small plumbing job at my house this week and I would definitely hire him again in the future. Both times he came by (for the initial free estimate and then the job itself) he was right on time and easy to reach by phone and text. Communication was easy, he explained everything in detail, gave options, and was professional. Licensed and gave a real receipt, which is better than many others.