NexGen HVAC & Plumbing

Steve B.

This information I write is correct when the 'dispatch' said twice not available. . I called mid week and they stated they could not accommodate the same day. No matter what the supposed owner states in my free speech right to describe events as I clearly remember In my recollection of phone conversation

Herb L.

Paul came in time and was very professional and informative .He explained to us that the A/C needed new capacitors and that the A/C was running at full capacity. He recommended an new A/C in the future to save on electric cost. He was able to get me a good deal on replacing the 3 capacitors so that the A/C would run more efficient . He was courteous, punctual and respectful.

Katrina C.

Very impressed with this company. We came home from our 4th of July trip to our AC not working. We called for a quote and Randi came out the very next day. Very impressed with him as he is very knowledgeable and very thorough with the information. He explained everything and answered any of our questions. He wasn't pushy and politely stepped out so my husband and I can talk about what we were going to decide on. The company wasn't able to come out till 2 days later to install our AC unit so Randi was able to get us a portable AC unit in the mean time so we can at least be comfortable and not sweat our heads off in this heat. The technicians that came out to install our new unit was also very polite and professional. They covered up the floors from the very front door all the way to our room so they wouldn't keep tracking dirt from coming in and out of the house to go up into the attic. Now we have a working AC and couldn't be any happier. Thank you again Randi and techs!!!

Manny D.

I am happy to tell you honestly that Tony E. did a wonderful job of inspecting my AC and at the same time showing and telling me what is wrong with it. I would give your guy 100% grade. He is honest , very helpful and easy to talk too. Thank you so much.

Kito C.

I can't explain how great this company is. From the sales rep to the install team. They were very professional and answered all questions I had with no BS. Thank you for helping me and my family get through this California heat.

Tom L.

Requested cooling system service today and I'm very much impress with the customer service and professional conduct of the technician. He even patiently explained the basic HVAC's principle and dynamics. Eddie is whom I give credit to for his great customer satisfaction performance.

David M.

Both of our A/C units went out in the middle of a heat wave and while other HVAC companies gave us the run around, NexGen was out the very next day. Everyone that I dealt with from Morgan to Jeff, to our wonderful installers was professional, upfront about costs, and extremely understanding. A special note about our installers Alan and Arturo - these guys deserve a raise! They showed up exactly when they said they were going to, completed the complete installation of two units in record time - spent hours crawling through our insanely hot attic - and were still pleasant, smiling, patient with all of my questions and the epitome of professional. They are fantastic representatives of a fantastic company and I hope that anyone who works with NexGen in the future gets these amazing men sent to their home. If you are tired of being jerked around by other HVAC companies, if you are sick of unprofessionalism, and if you want a great deal, do yourself a favor and call NexGen!!

Nanette P.

We had a new HVAC system installed about a year ago. We could not be happier with going with NexGen HVAC.
Service technicians are always on time-professional and patient with all of our questions. Also technicians always go above and beyond to make sure we are completely satisfied.
Everyone who comes over always asks what HVAC company we use because the system is so quiet.
If you're in the market for a new system-please call NexGen!!!

Fitima S.

I have bad allergies and called NexGen for an estimate. Paul the NexGen tech was professional and courteous. He explained all the services and products offered and installed a new air purifier for the house. I am extremely happy with the work and I will recommend NexGen to family and friends.

Scott M.

My unit went out last night with it being over 100 degrees. Terrence called me first thing this morning, came out and fixed my issue. I'll need to get the ducts cleaned, but he changed the filter out to allow it to work until it is cleaned. He was a great help, I really appreciated his help.