NexGen HVAC & Plumbing

Nick P.

Really great job and quick response. Called at 8 AM, had a new water heater by 1:00 PM. Abraham did great, quick work. Would recommend!

Vanessa S.

I highly recommend NexGen! My husband and I bought a new house, and bought our new air-conditioning and heating unit with nexgen. I could not be more pleased with the service. They had the new units installed within 2 days! The workers Gustavo, Sergio, and Isaias were very professional, hard working, through, clean, and nice! They take pride in their work. It's been 3 months and new units work great! We just called the warranty department to come check and verify everything is working well and Jacob came out and did a thorough check on our units and helped fix some setting on our Nest. Jacob was so friendly and nice and went above and beyond to make us happy. Nexgen is a big corporation that delivers quality service and has a family friendly feel with their customers! We are very pleased!

Brittany F.

We just moved into our new house and needed to have a few things looked at. Nexgen was quick to respond to our inquiry and schedule an appointment. The technicians, Ruben and Jesus, showed up right on time. They were so friendly and knowledgeable. Every question we had, they had an answer with detailed explanation. They were so clear and precise about what they were doing. I'm very happy Ruben and Jesus were assigned our project. They instilled confidence in us and we truly knew that we were in good hands. We will definitely be returning customers!

Victoria R.

Rigo was extremely helpful. He was able to come within an hr of me calling the business. He went over all the different pricing in detail. Also made sure I knew what I was going to be getting for what I was paying for. I had hot water the same day which was such a relief especially since the other company my insurance was going to send me to wasn't going to come out until Tuesday! My water went out on Thursday. Will definitely recommend this company to others.

Evan C.

I orig called NexGen to have a whole house filter installed to improve our quality of air. When I went into upstairs attic to inspect my system, to my shock, I learned we had dust, soot, and ash from years of wildfires on my recirc fan. Upon further inspection, found my circuit boards on furnace were overheating as evidenced by scorch marks. Then we looked at AC sys. There was black mold in both our units due to builder (orig HVAC 20 yrs old) not properly leveling the unit causing condensation to flow rearward AWAY from drain lines. This resulted in standing water for years in our system.

NexGen gave me a few opts. 1) put filter on bad system

2) clean system then put filter on
3) New and complete system with ionizer and LED UV light.

I chose the latter. No point in throwing good money at bad.

They were great. Got spectacular price, 2day install, very clean cordial and respectful staff. Even rolled out carpets/drip cloths so we didn't get our floors and carpets dirty.

I am very happy with NexGen. We have a Fantastic system, now, with minimal disruption or problems. Marcus Van Valen, our project manager was phenomenal.

Thk u?

Jen C.

Although I had a rough start with this company, they turned it around and made it right. Our A/C unit is wonderful and the installers were professional, friendly and very informative. I appreciate this kind of service at a time when the world seems to ignore what good service means...

They were clean, quick, Went above and beyond in all ways. I really can't stress how good the experience turned out to be.

A HUGE thanks to Isiahs & Sergio, these guys are top notch and I would recommend them to anyone for any kind of HVAC service. Also, Zac was communicative at every step of the install and made sure I was satisfied.

Thanks again guys, I truly am thankful & appreciate the fabulous service!

William W.

We were able to schedule an appointment for the next day for a system tune up and maintenance, so that's a big win right there, especially with how important HVAC systems can be in Temecula as we go into the hot summer months.

Our service tech, Benny, was incredibly friendly and professional. Benny not only did a very thorough evaluation of our AC condenser and HVAC system, but he happily walked us through the what and why of his work. He was friendly and conversational about the work, and didn't make us feel like idiots or talk down to us; he genuinely wanted us to understand the current state of our system, why it's a problem, and in no way talked down to us or demeaned us.

My wife and I are thoroughly impressed with their work and expertise, and we will be going to NexGen for all of HVAC needs in the future.

LM B.

I have read a large percentage of recent reviews and I have to go with the ones which gave five stars. Our technician, Tyler, was exceptional. He was on time, kept us informed and was a delight. The shower needed to be fixed for some time and We avoided it thinking the cost was prohibitive. Not only was shower bath plumbing fixed. It was free of any signs a plumber was there with the exception of a new facet. Very impressive group of people. Thank you Tyler and your company.

Carlos Q.

Robert Ramos came out for a tune up, very informative and professional, honest about his findings and takes pride in his work, he ran a diagnostic showed us what he found with our unit gave us our pros and cons, and all the options/routes we could take, went ahead and decided on a change out of a unit due to our unit being 18 years old, definitely recommend Nexgen.

Cassandra V.

NEXGEN in it's entirety from the receptionist to the owner are truly God sent. What is a nightmare of a situation, in of itself, of having your AC units just go kapoot on you before the southern Cali summer kicks in..CARLOS, Nexgen's Field Tech, AND TIM, Nexgen's Field Supervisor blessed us a with so much peace in this grueling process. Firstly, it was so reassuring just how passionate these gentlemen are about their company, the owner, Mr. VALDEZ, and their trade. To witness the NEXGEN environment that they work in is so pleasant that the PROFESSIONALS they hire sincerely love what they do and they execute that impeccably in their service. CARLOS and TIM'S heart, outstanding knowledge, and empathy for their customers, instill in us, as the customer, such trust that you are in excellent hands. NEXGEN, is highly recommended especially if you are so blessed to get Carlos and Tim.