Newline pipe solutions

M S.

I have a rental property, it had a hole in the drain pipe of the kitchen sink. My tenants have two young children and needed to coordinate Sam's work with their daycare pick up and drop off. There were three of us to coordinate with and it was not a simple process. I went into the situation being very stressed about my ability to make sure this got done quickly for them as dishes piled up in the sink every day it went unaddressed.

After replacing the pipes as requested, Sam recommended that I replace the garbage disposal and sink faucet. Sam was clear that the garbage disposal probably needed to be replaced sooner rather than later because it was dripping, but that the sink faucet didn't need to be replaced right away just that I should know it was getting to the end of its reasonable usage due to rust. I replaced both and that process was smooth and so easy.

Sam was incredibly helpful, patient, and professional. Sam turned an incredibly stressful situation into a very simple and straight forward process. Sam called and texted myself and my tenants as needed and provided exactly the information that was needed when it was needed. Sam sent pictures as the work was being completed.

Thank you Sam!!

Vemontster J.

Sam does excellent work, at a lower price than the competition. Sam runs a small business and personally shows up on site and either does the work himself or makes sure it is done right by his small team. He is knowledgeable, thoughtful and responsive. If you call him, you get someone who knows his stuff, vs some of the big companies who may send someone more junior. It seems like he keeps lower overhead costs than some of the big companies and passes the savings on to his customers.

Heather M.

Highly recommend this company! They were quick to respond to my initial request, came out right away to fix our plumbing issue and were so kind and officiant.

Our kitchen sink was backing up into the utility sink due to a grease build up over time. It was fixed in under an hour and our kitchen is back up and running, which I appreciate because I have three kids, and we use this space continuously!

I took extra business cards to pass out to my neighbors and friends. We will definitely be using them again for any future needs!

Mel C.

Samuel and his crew did a great job and explained the whole process to me with all it ins and out. They were very professional and efficient. I definitely recommend them for sewer issues.

Young Y.

This is not a review for their work as I ultimately didn't move forward. However, I really recommend and commend this business (Sam and Kenny). I had a likely outdoor leak, which I confirmed on the meter and worried about. Newline pipe solutions sent out Kenny the next day and fit my schedule (I get off work after 7pm often). Kenny walked through every detail, gave me reassurance that the leak for now was small. And offered some pathways to work with our budget. Sam was very easy to work with and sent over a few quotes and patiently answered all our questions. All w/o any pressure to buy/sell. While I didn't move forward with a fix, I will very likely consider them for all future plumbing needs. Very great set of people to work with.

Ben M.

Very high quality of work and I felt very satisfied with the entire interaction, which is rare nowadays. I would rank them as one of the best across all contractors I've worked with (including garage, electrical, painters, and previous plumbing contractors).

I had reached out to ~6-7 different companies to help fix a faulty pressure regulator valve installation from a previous contractor, as well as install a new sink. What stuck out to me with Newline was their extremely prompt replies, quick virtual quotes, and straightforward conversations. In my situation they were able to provide a quote without needing an in-person consultation, whereas all the other companies require an in-person in order to help upsell and pressure the customer.

Sam and Kenny came over and not only fixed the plumbing issue, they explained what happened, cleaned up the area, and now it looks better than when I first moved in.

I will definitely request their service for future projects, and have already started telling my friends and family to do so too.

DH R.

We had an issue with our hose bib that ended up not really being a plumbing issue. Sam fixed it for us anyway, which he did well and quickly. He's also responsive and showed up on time.

Kelly B.

These guys showed up this morning and provided a reasonable quote. They got the job done in a few hours and the price was just what they quoted. Excellent service!

Jennifer B.

Timely! Thorough and pleasant. Newline unclogged my basement toilet which runs on a pump. They checked other items around and gave pointers on how to avoid future clogs. I highly recommend Newline.

Kareeze B.

I highly recommend this place I called for a free estimate for my garbage disposal since my kitchen sink was clogged and over flowing. I was super worried that my apartment unit would flood. From it but after speaking to kenny he walked me through the entire thing step by step and solved my garbage disposal issue. He could have up charged me but he was genuine and did not since it was solvable with a few easy steps. I definitely will be calling them for any plumbing issues I have. Great honest people!