New Pro Plumbing

Silvia G.

I do not know much about plumbing, but I called miguel when I had problem with my garbage disposal based on his yelp review . He came on time, as promised, a big point for me who value punctuality. He explained the problem and quoted me a reasonable price and fixed everything as promised. I haven't had problem since. Thank you, Miguel.

Jimmy A.

DO NOT USE THIS COMPANY. ESPECIALLY if you don't know anything about plumbing. They will take you for a ride through Disney World, and we all know how expensive that can get.

I called New Pro to come do a job at my house, a job that I know how to do, a job I've done before twice in my other two bathrooms. It was a simple job that I knew I could do in two hours. I just didn't have the time to do it, because it was during the holiday season and I was trying to get my house ready for my family to visit.

They sent a plumber named Miguel. Miguel the crook. Miguel the liar. Whatever you want to call him, just don't call him for plumbing service. He forged the work order estimate, he lied to my face numerous times, and he kept trying to add money to the total bill.

MY FIRST MISTAKE, was that I opened my mouth and told Miguel I had family coming the next night. I will never make that mistake again, to anyone performing a service, to tell them I have somewhere to be or people to impress. He tried to hold me hostage over this. For some reason, he also thought I was a totally idiot, because he tried to run the biggest scam on me I've ever seen.

ESTIMATE:
First of all, he told me he was going to need to open up the wall in the bathroom, so that he could install pipe. I damn near fell out of my shoes when I heard that! It was the most ridiculous thing I'd ever heard. There was absolutely NO REASON for him to touch my drywall. All we was doing, was replacing the pipe that connects the sink to the drain pipe. I had all the parts. The job should have taken no more than 30-45 minutes. He LIED to my face, and told me that he couldn't fix it without doing that. I had to sit there and argue with him for 5 minutes, show him the other two sinks I installed, before he relented. Okay maybe he's really that stupid he believed that nonsense, either way, no excuse.

MY SECOND MISTAKE, was agreeing for him to do the work after he tried that scam. Honestly, the price he quoted me to do the work was fair, $125 to switch two faucet handles, and then replace some pipes under the sink. Like I said I had family coming so I signed the work order.

JOB:
After an hour and a half. He told me he was done. I checked, and the pipes under the sink were properly connected. However, HE INSTALLED THE HANDLES ON MY SINK BACKWARDS. He tried to play dumb, and tell me that's what I said I wanted, and that in order for him to fix it, it was going to be another hour and a half and that I would have to pay another $100.

I couldn't believe it. His mistake and he wants to charge me for it. BUT WAIT, IT GETS BETTER!!!

SHADY CONTRACT:
I asked to see the contract. He showed it to me, and he added $20 to the work estimate I had signed. He added it after the fact, and crossed out the total and wrote in a new total, as if that's what we had agreed upon. He told me he needed to add $20 because it took longer than normal.

I mean can you imagine this. This stranger comes into your house, a week before christmas, and then proceeds to try and completely screw you. I was so absolutely irate.

TRIED TO KICK HIM OUT:
I told him not to finish the job and leave. He continued to argue with me, and then kept trying to lower the price of his final bill. Which BTW, had ballooned over 95% more than the original estimate, totaling $245.

CALLED HIS BOSS:
I threatened with calling the cops, but decided against it. As soon as I pulled out my phone to look up the number, Miguel ran and got his cellphone. I dialed and while the phone was ringing, Miguel called, and his boss picked up HIS line. Then he walked out the front door talking to him, his boss ignored my call.

I left a message, and then tried calling his boss back to no avail. Miguel came back into the house, and said he would do the job for the original price he quoted me. I really wanted him out of the house, but he seemed remorseful and I thought maybe his boss set him straight.

FELT THREATENED!!!
He acted like the biggest prick of life, kept muttering under his breath. I was so nervous the whole time he was in my house, I really thought he was going to try and do something malicious.

FINALLY
He finished the job, which should have taken less than an hour and a half, it took almost FOUR HOURS!!! Because of all the back and forth, and his mistakes/lies. I was so pissed, I had so much stuff to do that afternoon. I tried calling his boss back again that evening, no answer. Two days later his boss left a voice mail message, but I was so mad still I couldn't even talk to him.

Marcie S.

Would definitely call them first!. Our toilet at our business started running and it needed to be fixed right away. They were out within an hour and the prices were great!

J L.

Excellent! I called for a possible repair. The sink in the kitchen was possibly leaking. After a check on it, the issue was quickly resolved. Since he was there, I asked him to check my old fussy toilet... Thankfully he did. The old water guzzler had a significant crack on the bottom of the tank. He was able to grab me a new water saving toilet and install it. Great service- very professional.

Andrew W.

Work at a production company and one of our toilets was being a pain, called New Pro Plumbing and an hour later my boy Miguel showed up and fixed that toilet real quick, like that Drake song. Also lit our pilot light which was really tight of him. Today was a good day. Thank you Miguel. Yous my boy.

Pam B.

After the hard rain, our drain started to back up. Water was coming in from the bathtub and the toilet was flowing over. I called New Pro Plumbing at 8:30pm and Miguel told me he would be at the house at 10:30pm. He was on time and worked through the early morning cleaning out the drain. He found excessive roots in the drain and was able to clear them up at a follow up appointment. I highly recommend Miguel and the New Pro Plumbing for any plumbing issues ! Reliable service!

Paul P.

Miguel cleared my sewer he arrived at the time agreed he was very professional and very clean. He cleaned the drain with care and cleaned the workspace thoroughly before leaving. Good fair price and he provided a camera inspection for me free to show where my sewer has faults causing the issue. I would recommend Miguel to my friends.

Eileen A.

New Pro Plumbing is excellent. I called late at night when our toilet was backing up into our bathtub (so gross), and Miguel arrived less than an hour later (earlier than he had estimated). He fixed the problem for a very reasonable price, clearly explained the issue, offered advice for a permanent fix, and was entirely pleasant throughout. Highly recommend!

FengYi L.

My kitchen sink was stuck and the pipe was totally fell off. I called the Pro pumping, and they can make an appointment on the same day, which makes me very satisfied. The whole service is very patient and now my kitchen is drain and the pipes are cleaned. They also offer the 90 days guarantee. Highly recommend! Good service !

Jana W.

Prompt, polite, thorough, checks everything out to see if there are problems, advises solutions. Charges by the individual job not per hour, so you can decide beforehand and agree.