New England Drain Service
Company Overview
DRAIN SERVICES:
Home-
A large portion of residential calls are resolved through a drain snake. It eliminates the obstruction in a spiral manner using blades to open the pipe. This equipment can be utilized for both obstructions or for proactive care.
Business/Industrial-
The most effective way to unclog a pipe is high-pressure water jets, which is a high-powered water pik. Some of the items serviced this way drainage systems, drain basins, and sewer lines.
Other Services Include:
Title 5 Assessments: Property owners are advised to complete this ahead of listing their home. Every part is evaluated.
Odor Diagnostic Testing: Should you notice a smell in your restroom or basement, we can find the source and fix it.
Pipe Tracing: is done externally with a camera and sonar technology. Good for tracing old lines, detecting fractures and problematic sections that need attention.
Camera Inspections: utilizes a camera to inspect the pipe to find out what the problem is inside the pipe.
Founded in 1984 and incorporated in 1986 by Fran and Lynn Elms, New England Drain remains a family-owned business.
Drain cleaning is our specialty at New England Drain. Our service technicians are specially trained in drain cleaning so we can provide quick, efficient, and quality service when a clogged drain occurs.
We are an emergency based service company with preventative maintenance service available. Open 7 days a week, 365 days a year.
Business Services
- Drain repair
- Plumbing inspection
- Plumbing repair
Business Location & Hours
| Mon: | Open 24 hours |
| Tue: | Open 24 hours |
| Wed: | Open 24 hours |
| Thu: | Open 24 hours |
| Fri: | Open 24 hours |
| Sat: | Open 24 hours |
| Sun: | Open 24 hours |
Recommended Customer Reviews
Lillie I.Wish I could give them 6 stars.
Office dispatch was friendly and didn't hestiate to give me an estimate of what it would cost (which not everyone will do) -- but the main thing is that the guy who showed up was such a professional. He did a fantastic job working with our pedestal sink -- cleared the problem within 15 minutes.
After 3 days (and one handyman making things worse), draino, plunger, etc. we finally broke down and decided to pay the $205 for professional drain clearing. It was worth every dime.
We should have just called them first!
George R.Julie on the phone was nice (didn't talk to this ""Fran"" the other person reviewer talked to). Rick showed up about an hour later after dark on a week night with a blizzard coming the next day. He was knowledgeable, professional, courteous, tactful and made a minimum of mess. The price was what I expected. We had a clog in our main sewer line out to the street and he was able to get things moving again (removed some roots, etc).
Scott F.The owner of this business, Fran Elms, could not be more rude and disrespectful. The men in the field did some work in my home and accidentally turned off the cold water to my washing machine. When I called, Fran told me that they did not touch the washing machine and that the problems we were having had nothing to do with the work they did. He said all this having no idea what was actually done. Once the man who had been at our house came back, he realized that he had accidentally turned off the cold water to our washer and took care of the problem. Fran later said he was ""sorry if (I) felt disrespected."" Got to love those ""apologies."" Don't use this business. If you have a problem, you're not going to want to deal with this abrasive, difficult owner.
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