New Braunfels Plumbing & Drain

Megan C.

So two stars because they did show up although a bit late and got me on the schedule quickly. ANY COMPANY THAT WILL CHARGE YOU A FEE TO GIVE YOU A PRICE FOR SOMETHING AS EASY AS A KITCHEN SINK CLOG WILL OVERCHARGE YOU. Let me say that again for the people in the back COMPANIES THAT WILL CHARGE YOU $89 JUST TO COME SAY IT WILL BE $250 for a simple kitchen clog is NOT WORTHY OF YOUR BUSINESS!!!! Let that be a HUGE red flag. These folks were recommended from someone at work, and I was disappointed. I'll stick with Connolly, they came out about 30 mins after these guys left and unclogged it for $169. They were also upfront about pricing before WASTING my time and did an amazing job in about 5 mins.
Let me clarify, they said they needed to look at the job before pricing. By looking at the job they walked to my septic lid ( not sure why, it's the kitchen sink) walked back to me and told me $250 for a simple clogged drain. I cannot imagine having a real problem. Yikes! Please avoid unless you love overpaying plumbers!

Trish H.

Can't speak to their plumbing work, but can speak to their ethics. I recently moved into a new home. My issue was that no hot water was producing. After scheduling they called me the morning of to get more details before sending out tech. In the conversation it was determined the issue may have had to do with propane tank. Decided to hold off and have the r propane people out first. I really appreciated them looking out for me prior to spending the money for a service call. Ended up being a propane issue and money saved!

Brittany S.

I used fast flow plumbing for a emergency back up, they were the first plumbing company that was able to get to me. The original quoted price range ended up being double. I have asked for a break down of their pricing and they informed me they can not give a break down as they are a flat fee company. Still no one has been able to inform me what exactly their flat fees are, they are almost triple what other companies would cost for the work that was done. All in all I paid over $600 an hour for a job that took 9 hours. I highly suggest looking else where if you are in a emergency situation and do not have time to get multiple quotes.

Alton S.

After their arrival, the evaluated the problem gave me a quote, after I agreed, they went to work, they were quick, clean, and fast. Yes FAST as in fast flow. Thank you guys.

Wendi S.

I needed a bath drain moved and Jacob came and cut through my concrete and got everything set up so I could upgrade from a shower stall to a two-person tub. Fabulous work and FAST.

Sarah C.

Our sewer line was backed up from tree roots and they went out of their way and made time to come out within a few hours and service our sewer. They beat the competitors pricing and made time to help us in the future. Went over everything in detail until I fully understood what happened and how to prevent it in the future. I look forward to working with them on the next job. Thank you

Sam P.

I have to say a HUGE thank you to Fast Flow Plumbing and sorry for my idiot home builder that made what should have been a simple job - an almost 5 hour process!

We had a leak in our bath faucet that would not stop running and water was pooling on the bath edge . With it getting worse and an ice storm on the way, we knew we needed to get it addressed so they were able to come out same day only to discover that the builder had left no access point to the faucets so only way in was through the cupboard wall in front of the bath and the faucet was grouted or stuccoed in place!! The pieces needed to be replaced only there was little inventory anywhere - they found an almost identical set and made a dash out to get it before the store closed - and were able to get it all repaired.

We also had a leak in our shower wall and they used a camera to assure us it was dry behind the shower and we had a small grout leak so at least that was one less project.

Anthony and Josh were so nice, so helpful and so patient with our crazy bathroom set up!

I highly recommend their work !!

K S.

Fast Flow Plumbing was great - they were able to get me on the books very quickly for a leak at my kitchen sink shut off and got everything taken care of quickly an efficiently. They were able to answer all of my questions and even replaced a hose and reinstalled the faucet for me. I would recommend them and will use them again!

I also used them a few months ago to do a camera line inspection of a house I had under contract - their rates were reasonable and they were able to go in through the roof vent since there was no clean out.

Bobby G.

Just would like to say Derrick at Fast flow plumbing was very helpful at midnight when no one else would answer our call due to our water heater hissing and leaking water. Walked me through a few steps and made sure my family was safe with easy to follow directions. Showed up at 9am and did exceptional work and got our water heater and toilet back on track. Five stars to Fast Flow and Derrick! Thank you and will be using them again 100%

Tammy S.

I called to ask for a quote for a PR Valve. I had received others over the phone so I had no idea someone would need to come by. I got a call a few days later saying one of their guys lived super close and could stop by on his way home that afternoon, so I said okay. The gentleman that stopped was very nice and actually lives just a few doors down from me. I showed him the meter area and he was knowledgeable of the neighborhood issues, since he lives here. He was here about 5 minutes. As he got ready to leave, he informed me that there was a $129.00 service call for him coming by. I was absolutely floored. Nothing was mentioned in either phone call about a service charge. I would have told them not to bother coming, had I known. I guess that's why they didn't bother mentioning it. I am not happy, not one bit.