New Braunfels Plumbing & Drain

Sarah C.

Our sewer line was backed up from tree roots and they went out of their way and made time to come out within a few hours and service our sewer. They beat the competitors pricing and made time to help us in the future. Went over everything in detail until I fully understood what happened and how to prevent it in the future. I look forward to working with them on the next job. Thank you

Sam P.

I have to say a HUGE thank you to Fast Flow Plumbing and sorry for my idiot home builder that made what should have been a simple job - an almost 5 hour process!

We had a leak in our bath faucet that would not stop running and water was pooling on the bath edge . With it getting worse and an ice storm on the way, we knew we needed to get it addressed so they were able to come out same day only to discover that the builder had left no access point to the faucets so only way in was through the cupboard wall in front of the bath and the faucet was grouted or stuccoed in place!! The pieces needed to be replaced only there was little inventory anywhere - they found an almost identical set and made a dash out to get it before the store closed - and were able to get it all repaired.

We also had a leak in our shower wall and they used a camera to assure us it was dry behind the shower and we had a small grout leak so at least that was one less project.

Anthony and Josh were so nice, so helpful and so patient with our crazy bathroom set up!

I highly recommend their work !!

K S.

Fast Flow Plumbing was great - they were able to get me on the books very quickly for a leak at my kitchen sink shut off and got everything taken care of quickly an efficiently. They were able to answer all of my questions and even replaced a hose and reinstalled the faucet for me. I would recommend them and will use them again!

I also used them a few months ago to do a camera line inspection of a house I had under contract - their rates were reasonable and they were able to go in through the roof vent since there was no clean out.

Bobby G.

Just would like to say Derrick at Fast flow plumbing was very helpful at midnight when no one else would answer our call due to our water heater hissing and leaking water. Walked me through a few steps and made sure my family was safe with easy to follow directions. Showed up at 9am and did exceptional work and got our water heater and toilet back on track. Five stars to Fast Flow and Derrick! Thank you and will be using them again 100%

Tammy S.

I called to ask for a quote for a PR Valve. I had received others over the phone so I had no idea someone would need to come by. I got a call a few days later saying one of their guys lived super close and could stop by on his way home that afternoon, so I said okay. The gentleman that stopped was very nice and actually lives just a few doors down from me. I showed him the meter area and he was knowledgeable of the neighborhood issues, since he lives here. He was here about 5 minutes. As he got ready to leave, he informed me that there was a $129.00 service call for him coming by. I was absolutely floored. Nothing was mentioned in either phone call about a service charge. I would have told them not to bother coming, had I known. I guess that's why they didn't bother mentioning it. I am not happy, not one bit.

Elaine W.

Great business. Pleasant but professional, competitive prices. We had a drain that was stopping up and they came the same day that I called them. They kept me posted about the time they would arrive. Finished the diagnostics and diagnosed the problem accurately and quickly. Don't hesitate to use them!

Shannon S.

This company has really set the bar for quality and service! Anthony came out today to relocate a gas connection for a stove and check out a water heater. He was able to get the work completed quickly and efficiently and provided instructions on how to fix our water heater issue. I highly recommend these folks and will certainly use them again for future plumbing needs!

Stacy S.

They were fabulous and fast! They came to our aid in response to the 2021 winter storm that left our home without water. We got into the queues for a plumber late because we had breaks in lines associated with our water well so the breakage wasn't found until those were fixed.
Fast Flow called us back within minutes of leaving a message about our situation and was the first company to get to us. A team of 5 arrived to restore our water. They were patient (insurance questions), courteous and fast. They had water flowing into our house within 2 hours having replaced 76 feet of pipe!
We couldn't be more appreciative and will be using them for any plumbing needs in our future.

Marcella W.

We needed a plumber to fix our pipes that were leaking after the recent record cold weather. Anthony with Fast Flow Plumbing and Drain was fast and very professional. The work even came with a guarantee! Fast Flow did an excellent job! We highly recommend them to anyone. They were absolutely awesome! Thank you!

Rosemary G.

I cannot brag about this company enough!! Anthony came over and saved Christmas!!! I had been trying to fix my toliet for 3 days and could not use out bathroom and I really didn't think I could afford a plumber. Anthony came as soon as I called and treated me like family. Anthony explained everything thing in the deepest detail so that even I a single mom could understand. I knew I was in the right hands!! When he told me how much it would cost to fix everything I couldn't believe how cheap it was!!! I couldn't thank him enough!! This was a very pleasant experience and I recommend fast flow plumbing very higher!!! They give 5 star customer service!!! Thank you Anthony for saving Christmas!! Amazing service!