Need a Plumber

Laura Y.

We were making changes to our bathroom. Need A Plumber has had great customer service. Our technicians, Mark and Nelson have been efficient, thorough, friendly, and responsible. We would recommend them.

Ricardo F.

11/2021 I found Need a Plumber through a google search and gave them a call. Everything from the initial call to the job completion went great. It was easily a 5 star job... until I got this bill... Task #: Labor - 1 Hour Description: Labor - 1 Hour Quantity: 1.50 Your Price: $185.00 Your Total: $277.50 As you see it says two times that this was a 1-hour job, and then magically indicates 1.5 under quantity. I was there, and I know it was done in 1 hour. I called them and had a very cordial conversation about this matter, and after he explained to me 'how it works' I, perhaps a little less cordially, told him the way it works is I will pay this bill, and I will never call you again. The only way I can imagine they found a way to add charges to my bill is that they included the time I spent on the phone with them, or they charged me for the time it took to drive to my home... both unacceptable. Apparently, they have adopted the lawyers' methods of charging clients for their work. No complaints on the excellent work by the plumber. But at least when it comes to billing, Need a Plumber does not act in good faith and cannot be trusted.

Chad R.

Was looking for a plumber to help with a water leak at my meter and couldn't get a call back from another company that was highly recommended on another platform. Put my info on YELP and had a response from Need A Plumber within minutes. They were able to have someone come out within an hour or so. Keyonie was the one dispatched and he took care of the issue quickly and efficiently. I have several other potential plumbing projects upcoming and will look to use them again!

Vee W.

I am very satisfied with Need a Plumber. They went above and beyond to help me figure out how to fix my plumbing issue. They were nice, professional and qualified technicians. I could not have asked for better service. I will be calling them for all of my plumbing needs from here on out. Best Plumbers in Broward Coumty!

Vince S.

Had to have a spigot replaced outside of my house. It's been leaking for a few weeks and realized I didn't have to tools to replace it myself. This company contacted me back right away and had someone sent out the next day. Project was completed in about an hour and perfectly done and a reasonable price. Will call them back for all my plumbing needs.

Patricia B.

Not a good experience. In my opinion $325 an hour ( I paid over $1000 ) & nothing was fixed. They charge you for gloves & material on top of the $325 an hour. The guy Steve talks so much you're basically paying to here him talk a whole lot. Avoid this company. There are so many good plumber with excellent reviews for a lot less.

L N.

We have used needaplumber in the past and needed their services recently. They are a great company. They scheduled service quickly and the tech repaired the issue in a timely fashion. Very professional. I highly recommend this company.

Ricky F.

I found Need a Plumber through a google search and gave them a call. Everything from the initial call to the job completion went great. It was easily a 5 star job... until I got the bill. You see, you are not paying them to do a job... you are paying them simply for their presence. So, if the guy is still there 1 minute past one hour your bill goes from $185 to $277.50 because they charge in 30 minute blocks, not 15 minutes (which would be a bit more acceptable). And they decide when to start and stop the timer. So basically, they charge you like lawyers or tow truck companies do, dishonestly. In this case, he literally opened the door to his van at 11:50 am, and I was looking at the completed invoice at 1:04 pm. But the job itself (he unclogged a pipe) took less than an hour, easily. Afterwards, on a later phone call I was told the service took 1 hour 20 minutes, meaning they even counted the time it took me to call their office (at his suggestion) to ask them about this seemingly excessive charge. By this logic they may as well charge you for the time it takes to drive to your home and back. Find a more honest company that won't rook you. At least when it comes to billing Need a Plumber does not act in good faith and cannot be trusted.

Marc S.

It's rare & extremely wonderful when you find interaction with a service company to be as excellent as mine was with Need A Plumber! From the start, Steven was a great communicator and followed-up with me for proper scheduling. Mark arrived today, was very professional and installed my water heater perfectly! No rushing , no attitude, just a nice professional plumber who takes pride in his work. Need I say more? I would heavily recommend these guys!

Robert R.

We had a great experience with Need A Plumber. The service tech, Keyonie, is professional and knowledgeable. He worked on the roof until the clog was gone. I would highly recommend this company for all plumbing needs.