Ncd Corsillo Plumbing

Gunjan G.

Called the plumbing service for fixing my master bathroom that got leaking due to polar arctic. The plumber came and checked the faucet and took 20 minutes to just take out the faucet. Then said since this is a different faucet and I have never seen anything like this before, I need to call different companies to figure out the valve which is faulty. He left and calls an hour later to inform me that it cannot be found locally and I need to order it through Moen, they can provide expedited shipping for $15 and i can have the part by next day. He told me the model number to order. The part comes in next day and when I call him to come and fix it, he mentions that I will be out of town for next 3 days and my brother who is the owner of the company can take care of it. When I contacted him, he says he is not sure whether he can fix it and probably we need to order the whole faucet. When I asked him do you know how to fix it, he bluntly said no. Then told me next day he can drop the part back to my house. He comes next day to drop the part and hands me over a $125 bill and says this is the service charge you need to pay me even if I do not fix anything.I was like for wasting 3 days and not fixing my faucet you want to charge me $125? I refused to pay and he started arguing. He left saying do not call me again. I think he was probably daydreaming that I would be calling him for any service ever again. Moreover the next plumber I called to fix my bathroom told me that the part number I have ordered was wrong .The plumbers of this company do not know their work and moreover are very rude to talk to. I would never recommend them to anyone ever. Stay away! Horrible service and company!!!