National Service Pros

Crystal M.

Overpriced and rude people. Not worth the money. Terrible customer service and don't expect any help trying to get a combo.

Lorenzo L.

Great Service. Our mini-split AC wasn't blowing cold air. It was easy to set up a scheduled time. They were able to come the very next day and they sent a text with the photo and name of the tech who would come. They also sent a maps link to show where they were in transit. After arriving the tech was able to identify the problem as being the mother board or main board for the outside AC unit (condenser). Payment was easy. I sent via Zelle. To get the part I drove to AirCon located in Pompano Beach, FL. This is because the part was under an extended warranty. So, it made sense to get the part. I scheduled a follow-up same day since the first tech came in the morning. They were able to get the second tech scheduled. I appreciated them arranging the schedule seamlessly, being it was a same day request. The second tech came soon after and did the installation. Both techs were friendly and got the job done. And now the AC blows cold air. Awesome service. I highly recommend.

Joel M.

In early July, I called NSP because our AC was struggling to keep the house cool. The temperature was always 2 or 3 degrees warmer than what it was set to. I reached out on a Saturday and they had someone out the same day for a diagnostic. The tech checked the inside and outside units, determined what the issue was, and showed me what the charge would be up front. On Monday a different tech came out and was able to clean the coils on both units. He worked diligently to resolve the issue pretty quickly. It's been two months and the ac is working perfectly. I appreciate the prompt response, the up front (no hassle) pricing, and the techs' professionalism. Communication with the office was also great. Great company for anyone needing maintenance or repairs.

Jill P.

This company was quick to respond professional and the price was unbeatable ! Quality service honesty thank you !

Beth S.

Excellent service. Excellent work. Our AC went out on July 3rd. We were having a party on the fourth. I was certain it would be ruined without any AC. We called on the morning of the Fourth of July. They were able to schedule us for that day. The tech was at in home in less than 3 hours (having two appointments before us). He found that we needed two new combusters. He had them in his truck. Replaced both and was on his way. It cost $622 for the parts and labor. We did pay an emergency fee of $165, since it was a holiday, (which all of the companies were charging the same amount.) It took about 24 hours for the house to get all the way back down to 75 degrees (the temperature we usually keep it). Part of that is because we had a lot of people in the house and then we also need to get the vents cleaned out. We are very grateful to NSP for coming out so quickly, fixing it on the spot, being honest and fair, and saving the day! We would 100% use them again and highly recommend them to anyone!

Marcus P.

I was very pleased with National Service Pros. They sent someone out right away, diagnosed the issue and resolved it all in the same day.

Nathan M.

Originally reached out as I needed a shut off valve installed behind my gas range. Then added an HVAC inspection since they do that too and two birds one stone. All was scheduled quickly and without hassle and provided transparency into cost. Angel the kept me informed as the work was going to be performed two separate techs. One showed up early! Second sent me a notification and a map so I knew exactly when he'd arrive. Courteous, cleaned up after themselves and everything done quickly. Will definitely use again. Thank you!

Al H.

Requested for someone to reach out because my system died on Sunday, haven't had the system replaced yet but Tom was knowledgeable, helpful, showed me what needed to be done to correct a problem and a prior installation. He thoroughly went through everything. Very pleased with the prompt service. Installation review possibly to come. Thanks Tom

Gwen B.

These guys corrected/fixed a hidden problem we had with our air conditioning system. They know what they are doing and they are nice too! Highly recommend 100%

Tricia P.

Living out of the state, I had to help my parents get their water back so... Did a Google search on Miami-Dade Plumbers, researched many other plumbers on different sites from the Google Search Engine Results Page, decided to stick with THE BEST 10 PLUMBING IN MIAMI-DADE, FL- MAY 2024 Yelp Title Link from the Organic Results. Decided to select NATIONAL SERVICE PROS due to the following: Yelp Guaranteed, Verified License, 16 years in business, 4.5 Rating, majority 5 stars 109 Reviews. Contacted this company on behalf of my parents, due to possible corroded pipes and maybe some other broken device that was preventing the flow of water from the well to the house. During initial contact, spoke to Angel, he was respectful, patient, and helpful with listening to the issue and in explaining the process that it would take to assign a plumber to the requested location, diagnostic and other fees to be expected, payment methods. Plumber was assigned and on site in a timely manner. Issue was diagnosed and repaired shortly after. Diagnosis: new check valve for well water system had to be installed. The price included the following: installing new solvent, weld pvc check valve onto existing well water system, prime system for proper operation, used teflon paste and tape at all junctions, visual inspection after installation to ensure everything was working properly, all materials, all labor, 90-day warranty on labor and parts. Requested and received invoice via email with a link to pay online. Payment setup and transaction process was easy and did not take long. It appeared to be secure. Received payment confirmation email almost immediately afterwards. Overall pleasant experience submitting payment online. Due to my parent's comments and experience with and service of the plumber, and my interaction with Angel on the phone, I would consider using and/or recommending NATIONAL SERVICE PROS to others. Thanks for your prompt response and help for your services.