National Service Pros

Patricia C.

Great service provided by National service pros today. I was very impressed with their customer service and how detailed and through their work is. Will recommend to everyone. Will definitely call them back in the future!

Julian S.

Our A/C went out this holiday weekend and of course, it was difficult to find a repairman to come out as soon as possible. I messaged National this morning and I was given a time frame of 2:30-6:30pm to get someone out to my house. By 3pm, he was gone and the air conditioning was fixed for an insanely reasonable price. I would 100% recommend National Air and Heat for any problems you may have.

Julian V.

My AC was 17 years old and this company was so smooth with the full process from start to finish. Angel was the one to help with all the paperwork and permits. Really great customer service & pricing. Thank you Angel and thank you National Service pros!

Kristal B.

Panicked to have my A/C stop cooling during these high heat summer days, I went online to try to find a reliable company that would be worth the call. With there being so many companies with not-so-great reviews, I was overwhelmed and a little discouraged by the idea that I could have a great experience. As per usual, I went to Yelp and came across National Service Pros with a Yelp Guaranteed badge. After reading to understand what that badge meant, I felt some comfort in moving forward to reach out to them. Angel responded within a few minutes, on a Sunday. I know they are open 24/7 but this was still impressive. We were able to talk through the issue I was having and work out when they could come to take a look. I live in a condo which adds a whole other layer of complexity when you need a contractor to come out a do service. I loved that I could handle everything through the Yelp app. Monday morning, I was sent my scheduled arrival window via email and text. When the technician, Eduard, was on the way, I received a link to be able to track him heading my way. I was pleasantly surprised and actually really like things like this as part of service. Eduard was nice, professional and knowledgeable. I've only had split units in a single-family home up to now, so the heat pump system is new to me. With my system's advanced age, he was also able to share with me some expectations and things to think about as new issues may arise. National Service Pros will definitely be my first call the next time I need A/C service.

Paul H.

Living out of the state, I had to help my parents get their water back so... Did a Google search on Miami-Dade Plumbers, researched many other plumbers on different sites from the Google Search Engine Results Page, decided to stick with THE BEST 10 PLUMBING IN MIAMI-DADE, FL- MAY 2024 Yelp Title Link from the Organic Results. Decided to select NATIONAL SERVICE PROS due to the following: Yelp Guaranteed, Verified License, 16 years in business, 4.5 Rating, majority 5 stars 109 Reviews. Contacted this company on behalf of my parents, due to possible corroded pipes and maybe some other broken device that was preventing the flow of water from the well to the house. During initial contact, spoke to Angel, he was respectful, patient, and helpful with listening to the issue and in explaining the process that it would take to assign a plumber to the requested location, diagnostic and other fees to be expected, payment methods. Plumber was assigned and on site in a timely manner. Issue was diagnosed and repaired shortly after. Diagnosis: new check valve for well water system had to be installed. The price included the following: installing new solvent, weld pvc check valve onto existing well water system, prime system for proper operation, used teflon paste and tape at all junctions, visual inspection after installation to ensure everything was working properly, all materials, all labor, 90-day warranty on labor and parts. Requested and received invoice via email with a link to pay online. Payment setup and transaction process was easy and did not take long. It appeared to be secure. Received payment confirmation email almost immediately afterwards. Overall pleasant experience submitting payment online. Due to my parent's comments and experience with and service of the plumber, and my interaction with Angel on the phone, I would consider using and/or recommending NATIONAL SERVICE PROS to others. Thanks for your prompt response and help for your services.

Christine G.

We had a great experience using National Service Pros. They had to replace all of our air conditioning ducts and install a new AC unit. From the initial phone call with Angel, to the completion of the job, everyone was extremely professional and friendly. The work was done on a timely manner. I would highly recommend using them.

Kelsey B.

I had a problem with my AC. They responded rapidly to request and fixed the problem immediately.

Ed B.

Our AC stopped working one morning in the dead of Florida summer. Having recently moved to Florida and being first-time homeowners, we hadn't yet found a HVAC company for situations like this. After a quick Yelp search, we found National Air and Heat and we're so glad we did. Samantha answered our call right away and got a technician to our home within a few hours. After diagnosing the issue, they let us know that the issue would be fixed the next day (a part needed to be replaced which couldn't be done until then) which was a huge relief. The technicians assigned (Alejandro and Antonio) were on time, professional, and willing to answer all of our questions. We also received regular updates on the status of our repair (e.g. tech was on the way, appointment reminder, follow up) which was great. We would highly recommend National Air and Heat for your AC repair needs!

Robin L.

What an amazing company! They responded to my yelp quote request within minutes and came to fix my A/C within hours. My A/C unit needed an emergency repair on Saturday evening in the heat of Florida summer. Job well done! Thank you so very much.

Motorhome L.

Está compañía la puedo recomendar sin preocupación. Cuando se me fastidió el aire acondicionado llame a National Service Pros y inmediatamente mandaron a un técnico que me lo arregló rápidamente. Hablé con Carlos y fue muy sincero y honesto. Pienso que me cobraron razonablemente porque tuvieron los mejores precios. Los usaría de nuevo si tengo otro problema en el futuro. ¡Gracias Carlos!