National Rooter

Vera C.

I had a very sudden plumbing emergency right in the middle of trying to get both my kids to school this morning. I tried calling several places that told me I shouldn't be having the problem I was having (waste backing up into my master suite stall shower even though no water was being used anywhere in the house) and that they could send someone out in several hours but not any sooner.

But someone from National called me back right away, even before their business hours, and even though they also weren't sure why I was having this problem, they believed me and shifted things around to get someone out to help me right away. He quickly fixed the issue with my main line and gave me some great information about next steps and preventive measures.

I started my morning thinking I was going to have a massive, gross, expensive problem eating up my whole day, and instead the whole thing was fixed, paid for at an extremely reasonable rate, and done within an hour. Highly recommend.

Phil A.

Ron is the best. I've been using Ron for over 20 years here at my home in Santa Clara. He's unclogged drains, even on Thanksgiving, and run new pipes for our water softener and more. His staff is friendly, efficient and always gets the job done on time.

S W.

Ron is great! He was reasonably priced and came by exactly at the time he stated - on a Saturday night to boot. Now my main line drain is free and clear!

Don R.

If you're scanning reviews, I recommend you call National Rooter to get your clogged sewer line flowing smoothly.

I found National Rooter two years ago when a clog in my main sewer line resulted in a backup in my bathtub and shower pan. I've got 60-yr old clay pipes that apparently make it easy for nearby tree roots to get into - that slow the flow. I liked the reviews I saw in Yelp for National Rooter, and I decided to give them a try. They returned my call within a short period of time, and they were at my house clearing the clog a short time after that. The service tech (""Sal"" I think) was friendly, and he knew what he was doing. He used a heavy-duty powered snake that got the main line flowing smoothly again. And, the cost was very reasonable.

Fast-forward to last week when the same line clogged again. I called National Rooter, but they were booked solid for a couple days. Reluctantly, I called another rooter service that came out and used a high-pressure jet device to clear out the main line (and an underground pipe that transports downspout rain to the sidewalk). The main sewer line began flowing smoothly. But, the backup occurred again in less than a week (at midnight).

I decided to try National Rooter again in the morning, and I'm glad I did. Ron answered the phone on my first try. His schedule was full for the day, but he said he'd see if he might be able to help out. Just before noon, Ron called back and indicated he had a service tech that could fit me in. The tech arrived at my house around noon.

After assessing the situation - and hearing the history, Anthony broke out the powered snake and got to work. The snake hit some resistance down near the sidewalk - likely some roots that were acting like a mesh slowing flow or outright clogging. Apparently, the power jet wasn't effective at clearing the roots - just getting the clog cleared temporarily.

Anthony was friendly, and the charge - once again - was very reasonable. It turns out that Anthony came in on his day off just to help me and one other homeowner. I know we're talking about a sewer rooter service here, but THAT was a a Wow! experience. Thank you Ron and Anthony. Highly recommended...

Chris F.

It is crazy in the Bay area trying to get service people to even call you back. After trying 5 different rooter companies, I finally got a real person on the phone.
We booked a time, they showed up (early even!) Fixed my problem in no time at all. Cleaned up after themselves. Courteous. I think I died and went to heaven!

These are my new go to plumbers!!!

Suresh F.

If I could give a higher rating, I would. Ron and Anthony truly deserve over 5 stars.
The job was very well done.

The charges are very reasonable.

I would highly recommend to my friends and neighbors for all drain cleaning services.
Highly professional. Great communication. Responded over email and called me within 5 mins of my request on Yelp.

My kitchen drain was completely blocked mainly from the grease over the years. Anthony was at my house at the scheduled time. He had the right tools, and more importantly the right attitude to work on a very difficult clogged kitchen drain. The block was very deep. He ran the snake about 50 feet plus once and it was not easy given the plumbing included several sharp turns. Tested with water after the first run. It was still clogged. Ran the snake again slowly this time, cleaning along the way. This time it worked like magic. Anthony cleaned up very well after the job.

Thanks

Michelle N.

Great service! I live in a condo complex and my neighbors upstairs and I were having issues with our kitchen sinks not draining. I used the yelp request a quote tool and Ron responded within 15 minutes. He sent an actual estimated cost instead of ""we'll come by and give you a free estimate"" which I greatly appreciated. He said someone would be by between 12 and 2 - Anthony was at my door exactly at 12. I also appreciate the promptness! The service was done within an hour and I paid exactly what was quoted. Thanks for your help, Ron and Anthony!

Chris B.

Reasonably priced . Experts at what they do. Fantastic service and friendly. They also give you ideas on how to stop clogging!

Thank you for a job well done.

Alina M.

Moved into a new house only to find that my sink flooded when I washed my clothes! I urgently reached out to a number of plumbers online and a few replied immediately including Ron from National Rooter. Of all of them, Ron was most flexible in getting to my house ASAP. Ron's communication was super easy and efficient. I was juggling this problem and work and other things and he always replied immediately when I followed up with a question which made my life so easy. My insurance said they could cover it but the plumber needs to be licensed and insured. I followed up with Ron and he highly sent me all the details immediately.

The plumber came on time, was quick, friendly and fixed the problem. My neighbor saw the plumber and needed help too and he was flexible and went over there to help too.

For the hour, it was $150. I knew this was reasonable because another company that responded to me but was too booked to make it gave me the tip that the going rate will be $150-$200/hour so I knew it was a good deal. Other plumbers quoted me around $175.


This was such a smooth process for a stressful situation for me so I really appreciate their great service and I will be contacting them if I need them again.

Brad H.

Ron was exceptionally quick to respond to our request. His team was out the next day fixing our tub and was complete within an hour. Appreciate the responsiveness and professionalism!