MyPlumb-Sure

Cindy S.

These young men, Chris and Daniel, are the best people ever! They have a great wealth of knowledge and experience. Whatever the job has been they have done it willingly, professionally, and so respectfully. The two of their mothers must be very proud of them. They are very nice young men first and then exceptional plumbers to boot. Both are very kind and sweet young men. I do appreciate their knowledge but also I admire their kindness and willingness to help others and perform random acts of kindness. RAK will always come back to you, guys. Thank you a million and one. Such a pleasure doing business with you. M Hunt

Virginia W.

We had an awesome experience. They fit us into a tight schedule and arrived within the expected schedule. The service was excellent, efficient, and reasonably priced. But the best thing about the service is that the plumber was honest and kind!

Pete D.

Awesome service from the initial phone call to close out.

Our issue was a slowly dripping shower and was made worse by me trying to crank down on the handle to make it stop. After fiddling with it for about an hour to make it stop, I made it worse to the point where it was a steady stream of water.

I called MyPlumb-Sure at 4:50pm and talked with Samantha. She put me at ease and called her supervisor who authorized a crew to be at the house after their current job. They arrived around 7pm. Chris and Dan were friendly, clean and very professional. They spent a total of 15-20 minutes on the leak and had it fixed.

MyPlumb-Sure is a top notch business. Customer service is #1 and it shows. I recommend them without reservation. If you ever have a plumbing issue, do not try to fix it yourself; call MyPlumb-Sure and get the job done right and in a fraction of the time!

John M.

Awesome folks, very friendly, do great work for a good price. Have had them out twice already and will have them out again for more plumbing work. If you live in New Braunfels, beware of tradesman coming out from San Antonio. Their prices are always higher to help make for the drive. It's better to stick with local pros like MyPlumb Sure. Samantha and Chris were especially helpful, friendly and nice and made sure the work was done right for a great price and that we were happy.

Jason S.

Great service, great company I called around 1000 am and had a technician show up aroind 4:30 pm! The technician was very knowledgeable and professional! Will recommend with the highest regard!! Thanks!!

Fernando M.

I'm a first time homeowner and ordered a Kenmore water softener complete with installation ; Sears contracted My Plumb-Sure to complete the job. My Plumb-Sure contacted me immediately to schedule the appointment and when Chris arrived on the scene, he was quick to assess the needs. Unfortunately the task was greater than expected (my house had not been plumbed for a water softener when originally built) but Chris said it would not be a problem. Within 10 minutes, he had surveyed the entire job, created a list of plumbing materials he would need to complete the task, and provided me with a reasonable estimate to complete the job. Just like that, Chris and his associate plumbed and rerouted my waterline and took the time to educate me about what had been done and what to expect once the installation was completed. Once they had finished the job, they cleaned up the spaces impacted by the installation. It is difficult to find honesty and integrity along with craftsmanship in many places today, but I can sincerely say the My Plumb-Sure has all of that and much more. I'm honored to be able to rate them.

Sherri G.

The only reason we're giving five stars is because we can't give ten! Daniel and Jim were professional, friendly and fair. We will definitely be referring My Plumb-Sure to all of our friends and family. They've earned our business for life .