My Plumber Plus

Ramin A.

In February called up made an appointment for my son's condo technician didn't show up during the 3 hour window i called they sent somebody else hour later.last week they called me to check the AC again which this time was my house and they set an appointment after 2 o'clock on Friday 5 o'clock I called just like the last time and the technician was in Leesburg at a job and that drive is over 40 minutes or so not sure why They call to solicit my business where they cannot deliver

John S.

This company over charges. They quoted me 2x what other companies are charing for the same service.


They take advantage of their customers and will spam your email with future service requests and no option to unsubscribe.

Maria M.

If I can give a 0 start I would !! BE AWARE OF THIS COMPANY!! they are scamming people!!! They try to sell you services that you don't need , charge you 5x the price of the parts. They are preying of the elderly and scamming!! Trying to sell you their monthly service for $25 a month. For nothing !!! Just to get into your house and fake new services
BE CAREFUL!!

George Z.

I give them a zero if I could. More like a lying used car dealer than a plumber. We asked four local plumbing companies for quote on water treatment, three of them came and gave us a free estimate. This one...we're not even sure if they sent an actual plumber, more like a salesman, who waited until the last minute to charge us $40 just for coming out and write a three line estimate. Not to mention their price is two thousand dollars more than the next most expensive guy! They never mentioned this ""consultation fee"" in their appointments and then put us on the hook for it. Stay away from this company if you don't want to get robbed.

Sharon G.

I was very impressed with Bill Turgeon when he arrived at my residence on Thursday, February 9, 2023 to do a yearly inspection on my furnace. He indicated that I needed an air scrubber replacement bulb, and left my residence to go and pick up the replacement. When he returned he noticed the light did not come on and let me know that a replacement had to be ordered. When he returned today, the replacement worked perfectly. Thank you so much for sending a very confident technician.

Sharon Greene
Reston, VA

Carol G.

I bought a new shower head to install in my master bath, intending to install myself which I've done in previous homes & this one, about 25 years ago. It's a simple process, taking 10-15 mins. Alas, age has caught up with me & my arthritic hands can no longer turn the wrench. I clearly stated to the person answering the phone what I wanted done, that it was a simple job. I understood that there was a $49.00 service fee which would be deducted from the price should I choose to complete the job. In my naivete, I thought surely it wouldn't be more than $100 - $120 which I was willing to pay just to get it done. The estimate was over $230.00!!!! For a job that most anyone, with working hands & eyes, could do in 10 mins! What a waste of $49.00!!! NEVER will I call them again!

Sue A.

This plumbing business is a comedy ..Full stop...and not funny at that.. The technician plumber came in with a bad attitude energy / facial expression as if to say
""I'm here to hear same old plumbing problem I-heard before. I really don't want to do this job. ""

The trap is $49 to do a diagnostic then they quote you a price is sooo outrageous so you decide not to hire but, you have to pay the ""diagnostic fee"" for no work done. Then, as a customer I told the plumber technician that quoted price too much and will pay the $49 fee then technician said "" how much do you want to pay?"" I ended paying a "" lower"" second price he quoted because I wanted the problem resolve quickly.
Just don't hire this business for your plumbing needs. EVER..,if you do hire...you have read this review and have been forewarn.
Is there a minus/ negative star rating?!!
How this business continues to exist - I don't really know. Consistently bad reviews( old and new) posted or ""not recommended "" I stand by my review.
Same platitude from management- ""sorry we didn't meet your expectations "". The mission statement is empty.

Sevil T.

Had a scheduled appointment between 8-9 am on December 27th to collect an estimate for duct cleaning. Took 3 hours off from work. Waited till 9:50 am and called to only find out that they do not give time window and I will be called one hour ahead of their arrival. I was told that they give priority to customers who have no heat. Not that I do not care about people who have no heat, but I took time off of work based on inaccurate information I was given by this company's customer service associate. Who tells customers that they are ""not priority""? I am not giving business to them after such treatment. No apologies were offered. I cancelled my appointment, but want to make sure others know what treatment they are going to receive unless they have ""no heat"".

George B.

This is a minus 1 Rating. m They Charged me $750 for 37 pounds of HFC410A Refrigerant for my 8 pound, 4 ounce System. Since I had joined their so called club I was saving a lot of money since a non member would be paying about $2400+ which would be approximately120 pounds of refrigerant. They used the term ""units"" which means nothing as to quantity. They are very difficult to get any one on the line. I will never go to them I wonder how any other old people they have used this tactic on.

Roseanne S.

We replaced our guest room sink but the trap was a few inches off and called my plumber to repipe it. While they were here they noticed one of the shutoff valves was loose and we had them repair that as well. $750 later the sink is working and I am told we have a 1 year guarantee. Less than 2 hours after the plumber leaves, there is no water pressure- just a trickle from
The faucet. We called right away and they send the same plumber out 2 days later who diagnoses a problem with debris in the faucet cartridge likely due to the shutoff valve repair. He is able to find a new faucet cartridge but the manager tells him we will have to pay for the repair which will be at least $300. An entire faucet costs $145. I call the office and leave a voice mail for the manager Sylvia who is in a meeting all morning and unable to speak to me. This company does not stand by their work and has lost me as a customer after 20 years and dozens of service calls over the years.