My Plumber

Donna P.

Excellent experience. Mike and Bernie quickly and neatly installed a new hot water heater on the third floor of our tiny house. Price was less than we'd budgeted. Will definitely recommend them in the future.

Matt O.

Great experience this morning. Came within an hour of my call to unclog my curb trap (my basement utility sink had been filling up with waste water as a result of a neighboring pavement/tree removal job, so I wanted the job done as soon as possible). Within 20 minutes, it was fixed at a reasonable price. Was honest, informative, friendly, and explained every step to me, plus gave me some helpful tips for maintenance and prevention. I'll definitely be using My Plumber as my go-to plumber now.

Carolina P.

Awesome experience today with Mike and Bernie. I reached out a couple of days ago to other plumbers with higher ratings, and I am still waiting for the calls back. I called My Plumber today, Bernie picked up the phone right away, told me that they would try to come in today and that's what they did.

Bernie said that they would come after their last job. It was around 7:3ish and I thought maybe they would postpone because it was getting late, but nope, they still came in after what it seems to have been an already long day at work.

I had an issue with some pipes that made a terrible noise when I flushed one of my toilets, I had been mortified for a while thinking that some extensive work would need to be done. Upon arrival Mike asked a bunch of questions to get to the root of the problem, explained a few things and then asked a few extra questions...and just like that he realized that my issue was that some pipes had not been in use for a while and were creating a massive echo when the toilet got flushed, he took care of the issue and just like that...problem solved! My vision of taking down walls and thousands of dollars spent on this dissipated in a second.

I'm a pretty handy woman but plumbing is not my forte...They could have told me I had whatever and I would have potentially bought it. But that was not the case, Mike was super honest, super nice and on top of that, gave me advise on how to caulk a shower the way ""he would do it"". So cool. I can't thank Bernie and Mike enough for their service. The next time I need a plumber, I know who to call, and I will sure recommend them to my coworkers.

Thank you, guys!!!

Scott C.

I have used Bernie and Mike for a toilet replacement and shower valve replacement over the last couple years - they are fast, friendly, reliable, and competitively priced. Highly recommended.

Joan R.

I called and got a same day appointment to fix a toilet. They were accommodating to me when I had to make the appointment a little later. When the plumber arrived he looked at the issue and fixed it quickly. He explained why it happened. I was very pleased with the service and his help. I will always use My Plumber and recommend them.

Caroline G.

Called Bernie for a plumbing/sewage situation that had been brewing for some time in our house. He was incredibly responsive, returning my call within the hour. We set up a time that worked with my busy schedule, within a day, for him to come over to assess the situation. He was prompt, courteous, honest, and incredibly knowledgeable. We will be using My Plumber for all future plumbing needs!

Adina L.

Our friends referred us to MyPlumber when we bought a house in South Philly. We have used them for 2.5 years on multiple occasions for issues related to bathroom, kitchen, water heater and boiler and have always been extremely satisfied with them. They are comprehensive in their knowledge about all things plumbing related and they are very honest and reasonable. We trust them very much and appreciate their willingness to come to our house usually with very short notice. Bernie and Mike are both very friendly and very trustworthy plumbers. We would not consider using anyone else.

Brian A.

Bernie was fantastic! We had various plumbing issues throughout the house, and not only was Bernie prompt in responding to our call and knowledgeable about all the issues we were facing, he also took the time to go out of his way to explain how things worked, and walked me through what needed to happen with each issue. Would absolutely use him again for my next plumbing need!

Chris L.

honestly, I have to wonder if the people who have written bad reviews are dealing with another company. I have dealt with them on four occasions over 6 years. On one HUGE job where they had to dig under a basement-less kitchen, their quote came in $2700 cheaper than the next best quote. some plumbers even refused the work... you might say: ""cheaper aint always better."" On all four jobs they have thoroughly explained the issue and resolved it. all 4 jobs were done to perfection... on two of the four occasions, the job was minor. once they wouldnt take a dollar. and the second time, after trying to help me out over the phone and text (no charge), they came out within 20 minutes, fixed my issue, and charged me way less than what they could have (and what i offered)

i would say the only somewhat negative experience is that one time they couldnt make it out same day and recommended another plumber, who i didnt think was great. not horrible, but not great. (so maybe thats what happend with the person that left a bad review here?)

... the two main guys are Bernie and Michael i think - both good guys. reasonable, communicative and based on my handful of experiences: they are honest and do good work

Steve T.

I was working on changing out some old outdated fixtures in my bath and realized I wasn't experienced as I thought to change out some of the piping. So I called these guys since they were local. At first I was skeptical but at the end of the day I may have paid more then I wanted but all in all it was fair price and amount of quality work they did and even spotted a mistake I made and fixed it. Doing this saved me probably so much more money and stress. I highly recommend these guys. Gave a clear description on what to do and expect. I'd call them again for sure. Thanks Bernie