My PhD Services

Helene D.

Ray was on time, polite, efficient and thorough. He gave me advice on several other issues I was having. I will definitely use PHD again. I also like supporting local businesses instead of the big chains with big advertising budgets.

Ron B.

I had a backed up utility sink in the basement. Called PHD based on their yelp ratings and proximity to my house. Ray was here at the scheduled time and quickly diagnosed my problem as an un-plugged sump pump. Plugged it back in and problem solved. Eeeergh that's embarrassing. Ray was friendly and professional. No charge for the call. I'll be calling PHD for any plumbing needs in the future.

Judith G.

We just had a plumber named Ray from PhD Services visit our house. He was personable, helpful and knowledgable. He quickly identified our problem and gave us the tools to fix it without charge. Are you kidding me? This guy is great. We will always call My PhD Services for all of our plumbing needs.

Tamara H.

I cannot thank Jason enough for all of his help. I spoke with Jason and explained my situation and that I needed an inspection done on the sewer line asap. His scheudle was already jammed packed but he really wanted to help me. He visited the property to see if he could gain access to the areas he needed to. Once he confirmed that he could, he made time to go out a second time to perform the inspection. In addition, because Jason was so personable, he took time to understand my long term goals regarding the property he was inspecting and kindly offered advice in areas outside of plumbing and sewer. I greatly appreciate his professionalism and kindness.

Carmen M.

My Ph.D Services Plumbing-Heating Drain Cleaning
3501 South 38th Street #41
Tacoma, WA 98409


Working with My Ph.D Services, Inc Plumbing-Heating Drain Cleaning services in September was nothing but a nightmare it caused pain and suffering and my blood pressure is up and they were suppose to fix a simple faucet leak and only came out to my house and made everything worst, after the plumber left my water pressure was gone, they didn't fix the leak instead made the leak worst due to the Plumber left off a part of the valve system (Sundance told me) and the water ran into my living room down the hall for days until I could get help from Sundance Services and when I called Ph.D Plumbing to come back to my house and complete their job they refused and contacted American Home shield informed them I didn't want them. Yes, I didn't want them only after they were rude and refused to fix the leak after I contacted them, I asked AHS to send someone else,My Ph.D Services, Inc. expected me to just leave the water leaking forever caused more damages after they left and then when I asked Ph.D Services,Inc. Plumbing to waive the fee due to they did not fix it, they said they would and now in November they are holding up all my new work orders and refuse to admit they waived the fee. Left a message with Tracy on 11/23 to speak to the owner and my new work order for my washing machine with AHS are on hold thanks to My Ph.D Services Inc Plumbing-Heating Drain Cleaning, don't call them or you will regret it all they do is make matters worst and are liars, unprofessional,and refuse to fix their mistakes. My Ph.D Services ruined my Thanksgiving just piles of dirty clothes thanks to them!

A nice lady named Bethany from American Homeshield contacted me on 11/23 and she said they cleared the fee and now AHS resolved the problems. So Thankful.

Ann C.

I had a water leak that another repaid man spent 5 hours not fixing. Finally Ray was called in from my PHD services and fixed my leaking pipe and a kinked water line in 45 minutes with no hassle. He was extremely friendly and confident in the fix and explained everything so that I understood what was happening and where we were in the process. I can't recommend them enough. Call them first!!!

Jill S.

My main drainage pipe was blocked and needed to be cleared. It was Saturday and my toilets and showers were starting to back up. I looked up the best plumber in the area on Yelp. I called and left Harts Plumbing two messages as their reviews were very high. After waiting a couple of hours I called Spartan Rooter. I talked to an operator who took my info and said a plumber would contact me. I waited at least another hour without hearing anything from either company. I decided to try one more company with high reviews on Yelp, PhD. Jason answered my call right away and talked to me about the problem. He said he had a few things to do but if he could, he would come out when he was done. He called me a while later, as he said he would, and gave me a time estimate of when he could get there. He texted me as he was leaving his house and arrived at the house to save the day. He walked me through the problem, had me look at the camera view so I could see what was going on. He did what he could to temporarily fix the problem and let me know we'd need to replace a pipe to ultimately fix the problem. He said we could pay them to do it or he could walk us through doing it ourselves. He was very helpful, honest and thorough. I definitely will contact him anytime I have any plumbing issues. Thanks Jason!

K K.

Excellent service from this company! Ray was extremely knowledgeable and helpful, explaining the plumbing issues in our home. Honest and fair!

Audrey T.

Jason and Ray are awesome and did a great job. Unlike most contractors/professionals they showed up on time and ready to work. They fixed my shower and my kitchen faucet quickly and were very pleasant to work with. I will use them again for all my plumbing needs.

Bill M.

My water heater of 17 years failed the evening of 5/9/16. I contacted American Home Shield at 1700 hours and they said ""Jason"" would contact me that evening. To say the least I was dubious, but to my delight Jason did call and said that Ray would be at our house in Kent between 0900 - 1100 hours. Ray was on time and ready to go to work at 0900.
Ray assessed the problem (water heater was beyond repair) explained what was required to bring the installation up to code, pricing and left to obtain a new one. Back in an hour he went to work. Ray is amenable, knowledgeable, and hardworking. My water heater was removed, replaced and heating water with-in 1.75 hours. Ray then took the time to clean-up after himself and explained the nuances of our new equipment. GREAT JOB RAY AND THANKS FOR A JOB WELL DONE!