My Local Plumber

Jimmy B.

My drains in the back yard were backing up each time a heavy rain came. I had ran across this company on my Nextdoor app and they came recommended by 4 or so people. I called and Denise was so nice and offered an appt. She even got one sooner than originally scheduled. They showed up on time, told me what they would do and about how much. They found the exit drain in the alley and it had been covered over with dirt and grass. They dug it out, snaked it for debris, tested by adding water to the drains in the yard. Took only about an hour. So thankful for this company and they do other work as well like landscaping and AC work. Will definitely use again.

Tony V.

I highly recommend this company; they were able to accommodate my schedule and the crew that came out was professional, adhering to necessary safety precautions, including masks, shoe covering and maintaining appropriate distancing. They Demonstrated respect for our home and safetyGreat customer service from the first call through completion.


Once again My Local Plumber assisted us in a pinch. We had an old pipe in our yard leaking into the ground for the past few weeks. The team came out , assessed the situation and within 15 the situation was resolved. I anticipated jack hammers and $$$, but instead had things resolved quickly and permanently. Needless to say I highly recommend this company .

Tom D.

For over 30 years I've used John Holden Plumbing and now his daughter, Denise Rodriguez, has taken over as My Local Plumber, 972-418-1421. They just completed work for me finding 2 leaks under my foundation and did a great job. I highly recommend them. Character, integrity and professionalism. You won't be disappointed.

Kathy D.

I've used them twice. Today was kind of an emergency because my kitchen sink was completely stopped up. They got here quickly, finished the repair quickly, and explained everything they were doing. I even got them to fix my outside faucet while they were here. Very glad I found this company, both times I've used them they've gone above and beyond to take care of me.

Love J.

Not true, when I scheduled this appt it was for Friday. I was on the phone in the kitchen while my wife was in the living room. She said she had an interview on Thursday (which you probably overheard her telling me) I then said Friday will be good. I am sure you misunderstood because you heard her say Thursday, which was her interview date. The issue is that you argued with me on the phone basically saying I was lying...not cool. You didn't charge that service charge, I am sure, because you know you made a mistake.

I was actually about to change my review since you guys still arrived today to fix my leak. But after reading your comment, I see now you as the Business owner need some customer service training....Good luck.

L V.

They require %100 payment before the city inspection is complete. The plumbers are great though.

Thomas M.

Okay. I am not making this up, or trying to over do it. These folks are the best. No question. I actually had a plumbing 'emergency', and big time repair. On a four year old house, of all things. The drain pipe to the outside backed up. Flooded the downstairs bath, since it was the closest to the outside pipe. This was at 6am, by the way. After getting that part under control, I called. Got an emergency scheduled visit, and Eddie and Andrew were out straight away. The pipe was cleared as best it could be, and checked with a camera. Tree roots, for goodness sake. Anyway, they scheduled for the next available day, but made sure we could last until then. Their quote was fair.

On the scheduled day, the diggers showed up as scheduled, and got their job done with great efficiency. They were best. Took great care with our front yard, as little as it is. Looked out for our soaker hoses, shrubs, and the tree. Once the pipe was exposed, it appeared that the pipe was broken when the tree was planted. It just took a while for the roots to find it. Well, after the hole was complete, Eddie and Andrew came back. The pipe replace and secured. No worries. The quoted price was spot on, and what was paid. You can hardly even tell the was an issue there.

Trust me when I tell you that this has cemented my trust, and they are my plumbing company, without question or doubt.

Call Deinse or Veronica in the office. You won't be disappointed.

Rocky M.

I give them two stars: one of them, out of pity for the office manager that has to argue (literally) with customers about being charged for their plumber's "driving time". Goodness, that poor, bitter lady! The other star is for the fact that the plumbers fixed a teeny little leak on a sink faucet...and I got a new customer discount of 10% off of labor! Rock on!

But wait...

The 3 non-existent stars? Unfortunately for them, it was a couple of things: a) the extra "drive time" charge of $80 and b) the fact that I could have gotten the cartridge that they replaced for $40, but they charged $124.40 and did not present a receipt for it. My total invoice for less than 2 hours of work was $482.15 to repair a teeny little leak on a faucet. That's what is costing them a 2-star overall review.

Nevermind the fact that I could have purchased an ENTIRE new sink for that price.

If you do business with My Local Plumber, on the day of the service, be sure to ask how far the plumbers are going to have to drive to get to your home (or business). You will be charged $159 per hour for ALL drive time, outside of the amount of time that it takes for them to repair your issue. How do I know this? Because not only was I charged for their drive time (which could have included sitting in their car eating Whataburger or talking on their phones for all I know), but I also received a message from the office manager herself, explaining that they do not have a service call fee, but they charge for drive time INSTEAD. If the plumbers are driving from downtown Dallas to McKinney to come service your repairs, you're paying $159 for their drive time. Basically, there's your "service call fee".

I have a very low tolerance for companies that don't incentivize their workers to be as productive as possible and instead, make it their own customer's problem (I mean, why rush to the next job when they know they are getting paid no matter what?).

My advice to you, go with Atlas Plumbing or one of the other 400 plumbers in the DFW area to keep your cortisol levels low and remove the stress.

Y'all know that I LOVE giving positive reviews, but this is one company that just doesn't deserve it, nor do they deserve one more second of my time. Done.

Larry K.

On time, fairly priced, and know their stuff. Cannot expect more from a service provider.

wayland t.

Did a great job yesterday at my rental house. Fixed my spicket leak swiftly.

The charge was extremely reasonable and fair.

I sure appreciate your service.

I will call you for all my other rentals.

Denise coordinates the timing and job very professionally.

Denise is a true Asset to the company.